CHRISTIAN MAGANA | Page 2

All Good Service was outstanding. Was not happy with the problems I am encountering on my vehicle. My perception is that MB is a better quality vehicle whi Service was outstanding. Was not happy with the problems I am encountering on my vehicle. My perception is that MB is a better quality vehicle which does not match my experience. For example, having to replace motor/transmission mounts with 50K miles on a 8 year old vehicle does not make sense to me. More

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maintenance service They are fast in doing the service. Fast in communicating to customer like us. They accommodated us fast and the work was done in a timely manner They are fast in doing the service. Fast in communicating to customer like us. They accommodated us fast and the work was done in a timely manner More

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One of the best Our service advisor Christian Magana never let me down. I'm very happy with the greatest service and always on time. Offer loaner every time when nee Our service advisor Christian Magana never let me down. I'm very happy with the greatest service and always on time. Offer loaner every time when needed. More

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car service Everyone was very helpful and kind! I schedule the service, left my car on time and with in 3 hours car was ready! Love the customer care! Everyone was very helpful and kind! I schedule the service, left my car on time and with in 3 hours car was ready! Love the customer care! More

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Christian was very polite, knowledgeable, and explained the options we had in regards to the repairs we needed, but made sure to do what we asked for! the options we had in regards to the repairs we needed, but made sure to do what we asked for! More

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Congratulations For Your Outstanding Customer Service When I met Toshi Sato at Mercedes Benz of Long Beach, he welcomed me with a big smile on his face. I can already tell he is eager to help me. I wante When I met Toshi Sato at Mercedes Benz of Long Beach, he welcomed me with a big smile on his face. I can already tell he is eager to help me. I wanted to buy a new car but did not really know what I wanted. Toshi was so patient helping me test drive a few cars until I found the one I wanted to buy. He was there with me from the time I entered the building until I drove the car take it home. I was very happy with his service and the people who where there to help me select the car of my choice. I will highly recommend him and this dealership for a job well done. Thank you, Toshi. Sat and everyone at Mercedes Benz of Long Beach. More

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Service Christian M. is always very helpful, knowledgeable, and attentive. I appreciate his customer service skills and attention to detail. Christian is alwa Christian M. is always very helpful, knowledgeable, and attentive. I appreciate his customer service skills and attention to detail. Christian is always friendly and puts the customer first. More

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Great service! Great service and beautiful facility - you can eat off the floor in the maintenance area. Christian is always friendly and professional. I would no Great service and beautiful facility - you can eat off the floor in the maintenance area. Christian is always friendly and professional. I would not ever take my car anywhere else. More

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Christian is awesome Just an overall great experience. Car was ready a day ahead of schedule. I was communicated with very well and in and out quickly. Highly recommend th Just an overall great experience. Car was ready a day ahead of schedule. I was communicated with very well and in and out quickly. Highly recommend this dealership More

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GREAT CUSTOMER SERVICE Arrived at 7:00 a.m. and was greeted by Christian Magana, same man who helped me last year. Christian promised I would be out of there in two hours a Arrived at 7:00 a.m. and was greeted by Christian Magana, same man who helped me last year. Christian promised I would be out of there in two hours and he kept his word. I had some coffee, watched TV, took a stroll around the dealership. Passed on the opportunity of buying an absolutely luxurious AMG for only $193,000 and decided instead to have "old Betsy" tuned up. A good decision. See you next year. P.S. If I do win the lottery that AMG is coming home with me. More

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