CJ Musnug

Procedure was quick and painless. The salesman was nice and knowledgable as was the finance manager tgat handled our transaction The salesman was nice and knowledgable as was the finance manager tgat handled our transaction More

by QCG Verified Customer Verified Customer

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When I purchased this new vehicle, I was sold an aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnu aftermarket wheel & chip/dent protection policy for $1,000.00. Although I was hesitant to purchase this policy, the person closing the deal, CJ Musnug guaranteed that the policy would cover any chip, scratch, or dent for 48 months with no deductible. I spent a lot of time discussing this policy and even called him the next day for another confirmation concerning the terms of the policy. I had the vehicle in for an oil change and requested that some chip damage and scratches on the front of the vehicle be repaired under this policy and it was denied. When I requested a full refund from CJ Musnug for the fraudulent protection policy, I was told that it would be pro-rated and he couldn't tell me what the amount of the refund would be. Over my life I have always purchased Ford vehicles for my personal use. My expectations are that the I be treated fairly by the dealer. This chip/wheel protection plan was sold to me under false pretenses and misrepresentation. In addition, I had to bring the vehicle back after the oil change to have the oil life reset and a new sticker in the window. Was the oil actually changed? You couldn't prove it by me. I am not a happy customer at this point. More

by mjh30 Verified Customer Verified Customer

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Wonderful car buying experience. Team worked with me with no pressuring. I would highly recommend this dealer Team worked with me with no pressuring. I would highly recommend this dealer More

by mdevola89 Verified Customer Verified Customer

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The Dealership Staff was kind, courteous, professional, and made what could have been a more stressful experience, a friendly and worthwhile endeavor. A special thanks to Don Alexander for being extremely and made what could have been a more stressful experience, a friendly and worthwhile endeavor. A special thanks to Don Alexander for being extremely helpful in my car buying experience at Kenny Ross Ford. More

by RICK620 Verified Customer Verified Customer

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Great dealership! Dana Bowman is the woman to see! Great personality and easy to deal with! Went above and beyond to get us the deal on our 2023 Ford Explorer xx! Dana Bowman is the woman to see! Great personality and easy to deal with! Went above and beyond to get us the deal on our 2023 Ford Explorer xx! The entire dealership is great! Thanks to Greg at the Collision center for getting things taken care of ASAP! Appreciate! More

by JTRHOWLETT Verified Customer Verified Customer

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Got a great deal! Braden and CJ were great to work with! Will be going back again! Braden and CJ were great to work with! Will be going back again! More

by bradencastle Verified Customer Verified Customer

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I have worked with Kenny Ross Ford before and in both cases it was a great experience cases it was a great experience More

by FINLEYJ27 Verified Customer Verified Customer

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I received the usual courteous, professional, service I'm accustomed to at Kenny Ross Ford. I went to Kenny Ross Ford to get an extended warrantee for an auto purchased previously. "CJ" Musnug helped with accustomed to at Kenny Ross Ford. I went to Kenny Ross Ford to get an extended warrantee for an auto purchased previously. "CJ" Musnug helped with that in a very professional and knowledgeable way. More

by KAURICCE Verified Customer Verified Customer

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Not to be trusted will mislead any one who doesn't know anything about mechanics. anything about mechanics. More

by HRLYDG218P Verified Customer Verified Customer

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Dana was wonderful. Came in on her day off to try to put the deal together. It was a very painless experience overall. Came in on her day off to try to put the deal together. It was a very painless experience overall. More

by ldbottegal Verified Customer Verified Customer

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