CJ Musnug
CJ Musnug at Kenny Ross Ford

CJ Musnug | Page 5

Finance Manager

Kenny Ross Ford

104 Black Hill Road
Adamsburg, PA 15611

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4.7
103 Reviews

Dealership Experience

6 yrs, 6 mos

Industry Experience

6 yrs, 6 mos

4.7

103 Reviews

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103 Reviews of CJ Musnug

August 24, 2024

Dealership Rating
Employee Rating

Appointment was scheduled promptly. The vehicle was taken into the service bay at the service department very quickly. The work was performed, and the vehicle was washed. The employees More

by eileenr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Grist

August 23, 2024

Dealership Rating
Employee Rating

Well I purchased a used f150 that was blue oval certified 139 point check over and drove it a week noticed the back up camera was foggy so I was taking it back to have them fix that and while I was driving i More

by operatormike88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 24, 2024

Kenny Ross Ford responded

Hi, My name is Rae Ann Morris, and I'm the General Manager at Kenny Ross Ford. I’d love the opportunity to speak with you directly. Could you please reach out to me at your earliest convenience? Thank you so much! I look forward to hearing from you. Best regards, Rae Ann Morris 724-978-2010

August 16, 2024

Dealership Rating
Employee Rating

No customer support and no answer back on calls. Poor flight finance choices and extremely poor customer care. Will never do business that won’t return a phone call More

by resendes.paulo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Kuzyck

Aug 21, 2024

Kenny Ross Ford responded

Thank you for bringing this to our attention, Paulo. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to our President of Sales and to the General Manager of the dealership.

Aug 21, 2024

Kenny Ross Ford responded

Hi Paulo, It was a pleasure speaking with you this afternoon. I wanted to let you know that I've sent out the documentation you requested. I'll also be following up with you regarding the tire wear issue we discussed. If you need anything in the meantime, please don't hesitate to reach out to me directly at 724-978-2010. Best regards, Rae Ann

August 04, 2024

Dealership Rating
Employee Rating

Everything went well. I got a truck I like for a reasonable price from the dealership More

by JOHN.GIRAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Fisher

Aug 06, 2024

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 03, 2024

Dealership Rating
Employee Rating

Very good mechanics who really know what they are doing. Very nice people to work with More

by JDERR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristy Hartman, Rae Ann Morris, Greg Kuzyck , Richard McCoy, Ben Scott, Dick Hanzel

Aug 06, 2024

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 25, 2024

Dealership Rating
Employee Rating

Awesome and really worked with us and we recommend them to other family members to buy More

by kdusack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kristy Hartman, Rae Ann Morris, Greg Kuzyck , Richard McCoy, Ben Scott

Jul 26, 2024

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 19, 2024

Dealership Rating
Employee Rating

So far they did everything that they said that they would do. I am happy. More

by cjzflyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don Alexander

Jun 19, 2024

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 14, 2024

Dealership Rating
Employee Rating

The entire staff at Kenny Ross Irwin was professional and made the entire buying process enjoyable! More

by jakerocco51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kristy Hartman, Greg Peters , Jeff Decker

Jun 14, 2024

Kenny Ross Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 05, 2024

Dealership Rating
Employee Rating

Great dealership from sales to service Ian in service is very friendly and very helpful More

by Ushier816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Kuzyck , Ben Scott

May 15, 2024

Dealership Rating
Employee Rating

Ian was very helpful, knowledgeable. Very happy with him and the service that was provided to me. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2024

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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