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CLARISSA MARGARET GROSE
24 Reviews
24 Reviews of CLARISSA MARGARET GROSE
January 26, 2026
‼️Buyer Beware‼️ I’m writing this review to warn other buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warran buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warranties, which were listed on my paperwork as “accessories.” I repeatedly asked multiple times if these warranties could be removed. Each time, I was told they came with the vehicle and could not be taken off. I went forward with the purchase because I genuinely love the truck and I still do, but something didn’t feel right. I contacted the warranty companies directly, and they informed me that the warranties actually come with the vehicle for free and that there should have been no cost at all. I immediately contacted the dealership. Over the past two months, I have been run around nonstop, despite being told over the phone, via email, and through text messages that the warranties would be canceled and the money refunded to my lender. As of today, that has not happened. Because of this, I have filed formal complaints with: • The Attorney General • The Department of Highway Safety and Motor Vehicles (Dealer Compliance) I have also attached a photo of my proposal so others can see how the warranties were misrepresented as “accessories.” Please be very careful when reviewing your paperwork here. Ask questions, read everything line by line, and do not assume anything “comes with the car.” Learn from my experience and don’t fall for it. More
by Wallace
Other Employees Tagged: STEPHEN JOHN ROSEMURGY, STEPHEN J, SYED WALAYAT ZAIDI, NICHOLAS JAMES ALVAREZ, ANGEL CARRASQUILLO, KAITLYN MARIN COON, Gabriela Fernandez , Ryan Grande , Walter Chavarria , Michael Grant
December 30, 2025
Extremely good service and welcoming environment. Accommodations were excellent and the new building is wonderful Accommodations were excellent and the new building is wonderful More
by ZEKOLETTIS
Verified CustomerOther Employees Tagged: BRIAN JAMES COODY, JUAN CARLOS SUAREZ, STEPHEN JOHN ROSEMURGY, STEPHEN J, KAITLYN MARIN COON, SONDRA M NARCISO, Gabriela Fernandez , Liz Perez , Kelly Johnson , Edward was wonderful
August 17, 2024
Buy a car here if you want to, or do not if it suits you More
by SCHERERMATTYice
Other Employees Tagged: NICHOLAS JAMES ALVAREZ, ANGEL CARRASQUILLO, KAITLYN MARIN COON, Nour Herrag , Gabriela Fernandez , Ryan Grande , Jared Jester, Walter Chavarria , Michael Grant , Jim Shortz
July 29, 2022
1) never told me that the maintenance department was 2 days behind 2) service advisor not very helpful with updates on my car 3) inaccurate description of work that needed to performed on my car days behind 2) service advisor not very helpful with updates on my car 3) inaccurate description of work that needed to performed on my car More
by FREDSAID0
July 01, 2022
The staff is so quick and efficient while explaining every step clearly! Couldn’t be happier with my lease and now purchase! every step clearly! Couldn’t be happier with my lease and now purchase! More
by PAIGEGLASER
Other Employees Tagged: SYED WALAYAT ZAIDI
June 24, 2022
As a returning customer I always feel welcomed. Thanks to Clarissa and Daniel for making the old lease turn in and new vehicle selection enjoyable. Thanks to Clarissa and Daniel for making the old lease turn in and new vehicle selection enjoyable. More
by JOSEROVER
Other Employees Tagged: SYED WALAYAT ZAIDI , Daniel Pertrov
June 23, 2022
The whole team was great, from the sale staff to the sales mantas well at the finance manager. The whole team stayed later to help me with my new purchase. I would definitely recommend this dealership a sales mantas well at the finance manager. The whole team stayed later to help me with my new purchase. I would definitely recommend this dealership and team. More
by captlizard1969
Other Employees Tagged: SYED WALAYAT ZAIDI , Jared
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