Cade Watson

Not a fan. I recently purchased a pre-owned vehicle in December and have had a very frustrating experience with the title registration and paperwork process. I' I recently purchased a pre-owned vehicle in December and have had a very frustrating experience with the title registration and paperwork process. I've had to renew my temporary tags twice now because of mishandled paperwork and slow response times. Documents have been sent to incorrect locations, causing unnecessary delays and headaches. I've been forced to act as the middleman and project manager between the dealership and DMV, constantly playing phone tag and re-explaining the situation every time, instead of the two groups communicating directly with each other. Despite my repeated follow-ups, I still have no clear timeline for when I'll receive my title and be able to apply for permanent plates. We even went back in person to resolve this and I was told different things from different departments in the same day. This exciting and big purchase has turned into a stressful, time-consuming ordeal. I would not recommend it based on the time spent and peace of mind lost. More

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It was amazing the customer quality care the experience was outstanding service from beginning to end yes I highly recommend this Toyota of Mckinney feels like you stepped into heaven, I prayed knowing I w was outstanding service from beginning to end yes I highly recommend this Toyota of Mckinney feels like you stepped into heaven, I prayed knowing I would be welcomed into a wonderfufamilyl this is a miracle when you have faith and a loyal dealership what a great team I am so happy and thankful to God amen."100 percent " rating so glad to be an important part of your family.. More

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Lex is amazing. He is very hard working, and I feel he got me the best deal that could be made. After the sale, he has gone out of his way to make sure that I und He is very hard working, and I feel he got me the best deal that could be made. After the sale, he has gone out of his way to make sure that I understand everything about this car. He is a true professional who really cares about his clients. I will refer any of my friends who need a car. More

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