Caden Schmidt
Caden Schmidt at Brown's West Branch Ford, LLC

Caden Schmidt

Sales Consultant

Brown's West Branch Ford, LLC

305 Tidewater Drive
West Branch, IA 52358

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4.0
8 Reviews
4.0

8 Reviews

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8 Reviews of Caden Schmidt

October 21, 2026

Dealership Rating
Employee Rating

One of the best experiences I've had ever buying a car. I really appreciated how they do business! More

by watz1980
Recommend Dealer
Yes

October 17, 2026

Dealership Rating
Employee Rating

Sold vehicle that had turn signal and wipers problem that should of been fixed before sold. More

by ekofron
Trade-in Experience
Finance Experience
Recommend Dealer
No
Oct 19, 2026

Brown's West Branch Ford, LLC responded

Thank you for the feedback, and I'm sorry about the turn signal and wiper issues. You're right that they should have been taken care of before delivery. I appreciated the chance to talk with you about it, and our service department is getting both repairs handled for you. If anything else comes up, please reach out to me directly at 319-643-4220 or dkorte@victorywithbrowns.com.

October 15, 2026

Dealership Rating
Employee Rating

Very best knowledable, personal and professional service ever experienced. From start to finish, full support for all questions and concerns. From sales to financing to service, assurrance and support secon More

by Beth S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2026

Brown's West Branch Ford, LLC responded

Beth, a customer for life! We couldn't ask for a nicer compliment. We're especially happy to hear you felt supported well beyond just choosing a vehicle, because having someone you can count on for questions, service, and everything in between is such an important part of ownership. Thank you for the wonderful review and for putting your trust in us!

October 14, 2026

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Employee Rating

Excellent people to work with. No high pressure salesmanship. Very thorough when explaining the Highlander controls and operation. More

by tdnd02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Shawver

Oct 15, 2026

Brown's West Branch Ford, LLC responded

The last thing we want is for someone to drive away with a new vehicle and still have a hundred questions about how everything works. We're happy Caden and Matt took the time to get you comfortable with your Highlander and made the purchase a relaxed one. Thanks for choosing Brown's, and enjoy the Toyota!

October 12, 2026

Dealership Rating
Employee Rating

I've purchased 2 vehicles from brown's & have had them both serviced/repaired at Brown's. Caden is by far one of the best/easiest salesmen I've worked with on sales. Made the entire process great. They re More

by Jeff Turner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Thoma

Oct 15, 2026

Brown's West Branch Ford, LLC responded

Jeff, two vehicles purchased and both coming back to us for service is the kind of relationship we love building. We're happy Caden has made the buying side so easy for you, and that your first visit to the new service facility went just as smoothly. Thanks for sticking with us and for sharing such kind words. We look forward to taking care of you and your vehicles for years to come!

October 01, 2026

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Employee Rating

Salesperson had no answers to questions about this Ford vehicle, had to keep running back and forth to the manager.. I understand I was buying an older used car, but the correct answer to a question about More

by marilyntoday
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Hansen

Oct 15, 2026

Brown's West Branch Ford, LLC responded

Marilyn, thank you for taking the time to share such detailed and thoughtful feedback. You came in having done your research, and it's reasonable to expect someone to be prepared to discuss the vehicle you're interested in. We're sorry that part of your experience fell short. Your suggestions are fair, and they're something we can address. We're also glad Jonathan and Rob were able to provide the knowledge, attention, and reassurance you were looking for. We appreciate you giving us the opportunity to earn your trust and hope your future visits reflect the same level of care you experienced with them.

October 01, 2026

Dealership Rating
Employee Rating

Rob is the best. I will always try to speak to him regarding any issues with my new used) car. More

by marilyntoday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob, Service

Oct 15, 2026

Brown's West Branch Ford, LLC responded

Having a familiar, helpful person to turn to when questions come up can make owning a vehicle a whole lot easier. Thanks for recognizing Rob and for giving us the opportunity to take care of you!

September 17, 2026

Dealership Rating
Employee Rating

Worked with both Jeff Sullivan and Caden. Very low key and a relaxing atmosphere. A pleasure to do business with. More

by dnbaken
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sullivan

Sep 18, 2026

Brown's West Branch Ford, LLC responded

That laid-back, no-pressure atmosphere is exactly what we want people to feel when they’re here. We’re glad Jeff and Caden made the process comfortable and easy to work through. Thanks for choosing us and for taking the time to share this.

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