Caden Schmidt
Sales Consultant
Brown's West Branch Ford, LLC
305 Tidewater Drive
West Branch, IA 52358
3 Reviews
Write a Review3 Reviews of Caden Schmidt
October 01, 2026
Salesperson had no answers to questions about this Ford vehicle, had to keep running back and forth to the manager.. I understand I was buying an older used car, but the correct answer to a question about vehicle, had to keep running back and forth to the manager.. I understand I was buying an older used car, but the correct answer to a question about issues this model has had in the past is not: " I don't really know because I was probably in middle school when this car was made." I realize that every salesperson has to learn, and it takes years to acquire knowledge on the job, but I felt like he was mostly telling me what he thought I'd want to hear. I had done homework on this model. He had pulled the car up front for me, but had no real background on it. My recommendation is that if you know a potential buyer is coming in to see a specific vehicle, at a specific time, review the details a bit, and figure out the selling points. Jonathan Hansen is excellent, and I felt heard by him, and felt I could trust his answers. Dealership is very nice, but it would be a nice touch if a beverage had been offered during the negotiation stage. After agreeing to purchase the vehicle, I asked if I could meet the manager, but he was busy and I understand that. I waited awhile anyway, but then I decided after chatting with Jonathan that I was in good hands. He also introduced me to the service area/staff, and that part of the business is impressive. I will come back due to the attention I received from Rob in Service Dept. who obviously has a wealth of knowledge and is willing to answer questions, and is kind. More
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