Matt Shawver
Matt Shawver at Brown's West Branch Ford, LLC

Matt Shawver

Sales Consultant

Brown's West Branch Ford, LLC

305 Tidewater Drive
West Branch, IA 52358

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Matt Shawver

November 13, 2026

Dealership Rating
Employee Rating

fast, friendly and fair transaction Jeff does an outstanding job Nice new dealership for West Branch! More

by westbranchford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sullivan

November 07, 2026

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Super friendly, courteous and fun service department personnel to interact with. I give them all gold stars! More

by willowgrove08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Thoma

October 30, 2026

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The staff was the best, took care of us and our dog while working on the car. More

by BLUEBELLY63
Recommend Dealer
Yes

October 24, 2026

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Employee Rating

Listened to our concerns and showed us what was on the vehicle and if we had any questions to feel free to ask. More

by tehass
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jeff Sullivan , Jeff Sullivan

Oct 26, 2026

Brown's West Branch Ford, LLC responded

We want you to feel just as comfortable asking questions as you do picking out the vehicle itself. We're happy Jeff and Matt took the time to listen, walk you through the details, and make sure you had the information you needed. Thanks for trusting us with your purchase, and we hope you're enjoying your Ford!

October 24, 2026

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Jeff has always been outstanding to work with for years and always lowest prices especially on any the of aftermarket add ons! More

by powersl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sullivan

Oct 26, 2026

Brown's West Branch Ford, LLC responded

Jeff has built some lasting relationships over the years, and we're glad yours is one of them! It's good to hear he's continued to look out for you, not just on the vehicles themselves but on the extras that come along with them. Thanks for your loyalty to Brown's and for giving Jeff another well-deserved shoutout!

October 22, 2026

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Employee Rating

It all went smooth,Jeff great guy,worked with me. all the way just another great experience with Jeff and his help More

by kjduke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sullivan

Oct 26, 2026

Brown's West Branch Ford, LLC responded

Sounds like Jeff has earned your confidence over more than one purchase, and that's something we really appreciate. It's good to hear he continues to make the process comfortable and works with you to get things figured out. Thanks for coming back to Brown's and giving us another opportunity to earn your business!

October 21, 2026

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Brown's in West Branch went above and beyond to get me in my new vehicle. They got the payments to be in my range. They were very friendly to work with. Let's just say when their sister dealership that is 20 More

by senner17
Recommend Dealer
Yes
Oct 26, 2026

Brown's West Branch Ford, LLC responded

Making a nearly two-hour drive to buy a vehicle is a big commitment, and we're grateful you gave us that opportunity. We're sorry things didn't work out at the location closer to home, but we're happy Matt was able to help find a payment you were comfortable with and make the trip worthwhile. Thanks for the wonderful comments about our new showroom, too. We hope you're loving your new Ford!

October 14, 2026

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Excellent people to work with. No high pressure salesmanship. Very thorough when explaining the Highlander controls and operation. More

by tdnd02
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caden Schmidt

Oct 15, 2026

Brown's West Branch Ford, LLC responded

The last thing we want is for someone to drive away with a new vehicle and still have a hundred questions about how everything works. We're happy Caden and Matt took the time to get you comfortable with your Highlander and made the purchase a relaxed one. Thanks for choosing Brown's, and enjoy the Toyota!

October 05, 2026

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This is our 4th purchase or lease and service has always been spectacular. Jeff and the rest of the West Branch Ford Team really do a great job! More

by rob@assurancepm.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sullivan

Oct 15, 2026

Brown's West Branch Ford, LLC responded

Rob, four vehicles and counting! We really value the relationship we've built with you over the years, and it's especially nice to hear that our service department continues to earn your confidence long after the sale. Thanks for recognizing Jeff and everyone involved, and for continuing to make Brown's part of your vehicle decisions.

October 01, 2026

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Employee Rating

I will only deal with Matt when purchasing a vehicle from Brown's. He knows what we are searching for and will go above and beyond to make our purchase as easy as possible. He even came in on his day off b More

by corr4444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sullivan

Oct 15, 2026

Brown's West Branch Ford, LLC responded

Coming in on his day off just to make things easier for you says a lot about the relationship Matt has built with you. We're fortunate to have people who care that much about the customers they work with, and even more fortunate to have customers who recognize it. Thanks for continuing to put your trust in Matt and Brown's. Enjoy the Volkswagen!

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