Cailyn Velazquez

I drove 40 minutes to Bozard Lincoln in St. Augustine, and from the moment I walked in, I felt like I had stepped into the lobby of a 5-star Dubai hotel. Lincoln assigned Senior Client Advisor Augustine, and from the moment I walked in, I felt like I had stepped into the lobby of a 5-star Dubai hotel. Lincoln assigned Senior Client Advisor Mike Murdock to assist me, and the level of service was exceptional. I was escorted to a private “Pavilion” with my name on the door—complete with a flat-screen TV, white leather chairs, and a fully stocked snack table. It was nicer than some luxury hotel rooms I’ve stayed in. Mike and his assistant Cailyn took the time to understand my needs, preferences, and specs. After an hour of what felt like luxury auto speed-dating, I selected the Lincoln Navigator Black Label. Mike guided me through financing options, provided great customer care, and even helped navigate an unexpected credit bureau issue. Once everything was resolved, my Navigator was presented to me with a big red bow on the hood. This was truly a premium buying experience from start to finish. I look forward to a long relationship with Mike and the team at Bozard Lincoln. More

by Gary Johnson Verified Customer Verified Customer

Report | Print

I had an awesome experience dealing with Kelly Ryder. She was very professional and made things go so smooth and made it really easy to complete the process. On top of that, Kailyn Velazquez also did a She was very professional and made things go so smooth and made it really easy to complete the process. On top of that, Kailyn Velazquez also did a great job on delivering the vehicle and explaining the functions and set up the vehicle for us. More

by Mitch Dicks Verified Customer Verified Customer

Report | Print

Bozard has been amazing to work with. I am so grateful to have found such a great team! They really do all they can, they make you feel at ease and are very clear on all the details. Than I am so grateful to have found such a great team! They really do all they can, they make you feel at ease and are very clear on all the details. Thank you all so very much. If I know anyone looking for a car I am going to reccomend to you every time. More

by Jreh31 Verified Customer Verified Customer

Report | Print

What a great experience and pleasure working with Kelly Ryder and Cailyn Velazquez. Such a smooth transaction which we attribute to the professionalism at the dealership. Thanks to Grace Looney as well for Ryder and Cailyn Velazquez. Such a smooth transaction which we attribute to the professionalism at the dealership. Thanks to Grace Looney as well for setting up our contacts. More

Report | Print

The people are their strength. They know the products, are very good with people and each one was good at their role. They provided the information we need but we're never pushy. They know the products, are very good with people and each one was good at their role. They provided the information we need but we're never pushy. More

by ivan1275 Verified Customer Verified Customer

Report | Print