Caitlin Conley
Caitlin Conley at Liberty Honda

Caitlin Conley | Page 8

Sales Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

4.9
90 Reviews

Car buying made easy and fun! My number one goal is to provide our clients with a car buying experience that exceeds all expectations. We achieve this by being highly knowledgeable, fully engaging, and delivering on our promises. If you want your shopping process to get the attention it deserves, look no further than Liberty Honda.

4.9

90 Reviews

Write a Review

Dealership Experience

10 yrs, 11 mos

Industry Experience

10 yrs, 11 mos

90 Reviews of Caitlin Conley

February 23, 2023

Dealership Rating
Employee Rating

Very friendly staff with good customer service. I was able to leased my vehicle with no issues. More

by tishanamyers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Adorno, Rick Kossakoski

Feb 24, 2023

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Plummer

February 23, 2023

Dealership Rating
Employee Rating

Friendly service and open and honest dealers. Never once felt like I was getting bamboozled. More

by kels.crane27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte , Leo

Feb 24, 2023

Liberty Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dave Gunderson

February 19, 2023

Dealership Rating
Employee Rating

I was very happy with my purchase and Jackie Nieves was an awesome sales person. The whole Liberty Honda team was so helpful and very knowledgeable. I will highly recommend them. More

by Corsamartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando , Jackie Nieves

Feb 20, 2023

Liberty Honda responded

Corsa, Thank you for choosing Liberty Honda. Your feedback and rating mean a lot to us. We're glad Jackie was able to help, and we hope to see you again! Mike Plummer

February 11, 2023

Dealership Rating
Employee Rating

What a great buying experience … the sales manager caitlin had her team ready for our arrival for our appointment … they all made us feel welcome and had the vehicle we wanted ready to go … our sales More

by Kevin McCarthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando , Ravi Ajodhi, Kayla who was excellent

Feb 12, 2023

Liberty Honda responded

Kevin, Thank you for sharing your experience with us! We're happy to hear it went well working with Rocky, Caitlin, and Kayla, and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Plummer

February 06, 2023

Dealership Rating
Employee Rating

Always a great experience! Rick was such an amazing guy to work with and Melissa was great also. More

by clarkcat26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando, Marissa Monte , Yolanda Aldrich, Rick Kossakoski

Feb 06, 2023

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Congrats on your new purchase, and let Rick know if we can be of any more assistance! Mike Plummer

January 27, 2023

Dealership Rating
Employee Rating

Very professional, reasonable and kind staff, willing to listen to my questions and answered them fully and clearly. More

by nobledad1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Santamaria, Rocky Hernando , James Landon, Jacqueline Nieves,

Jan 29, 2023

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Plummer

December 29, 2022

Dealership Rating
Employee Rating

Excellent customer service as always, which is why I keep returning to Liberty for all of my car service needs. My only complaint is with the sales department. Over the years, I've purchased 5 autos from More

by Gerald F Murphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Liberty Honda responded

Mr. Murphy, Thank you for your kind words and business over the years. I'm not sure about the letter you reference in your review or when you received it. Most times when a special or loyalty offer is made it is for select vehicles for a limited time and is backed by the manufacturer based on higher available inventory. Unfortunately, it has been some time since we have had that level of available inventory. As you are aware Liberty Honda is a "Best Price First" dealership. We offer the same highly competitive price to everyone in an upfront transparent manner. If you are interested in a new vehicle just let me know and I will help you personally and I will make sure you receive every special for which you qualify. You can reach me at plummerm@executiveag.com Thank you again Mike

December 15, 2022

Dealership Rating
Employee Rating

Immediately felt welcomed by our sales person-Ravi. Add in Caitlin and others were Just Great More

by bpetrie1
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte , Ravi Ajodhi, James Landon

Dec 16, 2022

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Dave Gunderson

December 11, 2022

Dealership Rating
Employee Rating

Udi was a pleasure and everyone involved in the process at Liberty Honda was excellent. More

by niala_rizwan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocky Hernando , Amnon Udi

Dec 12, 2022

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Mike Plummer

December 09, 2022

Dealership Rating
Employee Rating

Buyers beware of fraudulent activity Liberty Honda. We recently purchased a vehicle from Liberty Honda, and we were very adamant and clear about not wanting any add-ons, but they added several undisclo More

by Blebsme
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Mike Plummer, Marissa Monte , Yolanda Aldrich

Dec 09, 2022

Liberty Honda responded

We take pride in serving our customers with transparency, and absolutely do not want our customers to feel taken advantage of, let alone defrauded. We did not add any extra charges to your loan. You have stated that there were several attempts on your part to reach out, but we have not received any messages or calls. If you truly would like to discuss the matter my direct line is 1-860-241-1402. Daniel Santamaria, General Sales Manager.

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