Marissa Monte

Making a apt. Was good. The staff took care of my problem in a timely fashion Was good. The staff took care of my problem in a timely fashion More

by ZANAWICH Verified Customer Verified Customer

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Very helpful, nice attitude, satisfied with service, explained everything that they did and that needed to be done explained everything that they did and that needed to be done More

by Smanion11 Verified Customer Verified Customer

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I was able to purchase a certified used Honda CR-V efficiently & competently. My car was out of service & was able completely my purchase within 24 hours. efficiently & competently. My car was out of service & was able completely my purchase within 24 hours. More

by CGG75 Verified Customer Verified Customer

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The service and professionalism of the people at liberty was superb; they understood what I was looking for and helped though each step of the process. I needed a reliable car for family that would be with was superb; they understood what I was looking for and helped though each step of the process. I needed a reliable car for family that would be with us for years and years come. I would recommend anyone checking out their offerings. More

by TIMGRADY Verified Customer Verified Customer

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Absolutely would recommend Liberty Honda Hartford! They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getti They listened to what I was looking for and helped me along the way to get into my new car! Anthony Canada was very helpful and made sure I was getting what I wanted. Thank you so much for helping me get into my new car I Absolutely love it!! More

by Kellyrodriguez54 Verified Customer Verified Customer

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Overall good experience. Christian in sales was outstanding with his customer service. Chloe was also outstanding on her role. Christian in sales was outstanding with his customer service. Chloe was also outstanding on her role. More

by SEBLISITANO Verified Customer Verified Customer

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Began search on line. Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help Zoey confirmed auto availability also assisted with getting value on trade. Once arriving at dealership by our appointment the team was ready to help. Christian was our sales contact. He reviewed all details to our car purchase and trade. Caitlin the sales manager assisted from behind the scenes and also with question in between purchase. Christian was very polite and never pushed just explained what they had to offer to help us make our purchase of the Honda Ridgeline not leaving out any details. The trade value we received was fair. We traveled a couple of hours to make the purchase and so far are happy we did! The dealership manager introduced himself just before leaving with the Ridgeline excited for our purchase. Not to leave out Maria I believe that’s who was her name who finalized all documents before leaving she was organized and proficient. Thank you Liberty Honda. More

by SZJD4 Verified Customer Verified Customer

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The service at this dealership is quick, reliable and consistent. Problems are solved quickly and one is well informed of the work done to their vehicle. consistent. Problems are solved quickly and one is well informed of the work done to their vehicle. More

by JOSEMCOLONXV Verified Customer Verified Customer

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2 times a charm for us. The personnel hit home for me and my wife. DO YOURSELF A FAVOR - when you walk in, go right over to Tim's desk. I first interacted with Tim when he r The personnel hit home for me and my wife. DO YOURSELF A FAVOR - when you walk in, go right over to Tim's desk. I first interacted with Tim when he reached out about renewing my 2023 lease (which was also a GREAT experience). I had gotten a call from Tim to renew this lease, and I had gotten a deal through a friend who lived far away so I respectfully declined. He was not pushy or forceful, he was very nice to talk to. Then, we wanted to get my wife into a new car, and we ended up at a different dealership because they had a car on the lot, but because of my amazing experience in 2023 with Liberty, and because of how welcoming Tim was when he initially inquired with me about my 2023 lease renewal, I insisted on going with Liberty, and we ended up working with Tim and Caitlin. They were very kind, and amazing to work with. They were quick, and got me a significantly better deal than the other dealership. Tim and Caitlin were very kind, respectful, knowledgable, and welcoming. They worked very hard to ensure we ended up with the vehicle we wanted, which was hard to find! Upon receipt of the vehicle, there were a couple MINOR things (trailer hitch wasn't installed yet due to parts, a very small mark on the paint), and Tim took care of it right away. He set me up to get it in for service the NEXT DAY, and got us a loaner car too! We hit home again with the finance department. The first time in 2023, Marissa had taken care of us, and she was absolutely amazing. When I found out we would be with Rocky, I had the bar set pretty high already, but Rocky was unbelievable kind, knowledgable, and respectful. He again was not pushy, answered all of my dumb questions without making me feel dumb, and was very quick. What really hits home with me is how respectful everyone at Liberty is. They shake your hand every time you see them, smile, and want to help. Sometimes I could be a challenging customer because I ask so many questions, and they did not make me feel inferior because of this. You can be sure that I will be coming right back to Liberty Honda as my first stop when I need a car again! More

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Appreciate good customer service. Get me out of my appointments promptly. They don't sell me things I dont need in terms of service. Get me out of my appointments promptly. They don't sell me things I dont need in terms of service. More

by AAPPPPONTE1977 Verified Customer Verified Customer

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