Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.8
1,270 Reviews

Dealership Experience

10 yrs, 3 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.8

1,270 Reviews

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1270 Reviews of Caitlin Landis

January 25, 2026

Dealership Rating
Employee Rating

Professional group. They get you in and out as soon as possible. They are thorough. You get a compliment check that gives you warning about what is going to need attenti More

by QUMUQETHU
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

January 24, 2026

Dealership Rating
Employee Rating

I scheduled a regular service and asked that the body shop take a look at a little scrape on the back of my car. When I picked up the car, I asked if they looked at the scrape and I was told that they wo More

by WALLPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

January 21, 2026

Dealership Rating
Employee Rating

Service is always great! The waiting area is clean and comfortable and staff is very professional and courteous. More

by LAH62
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 21, 2026

North Penn Mazda responded

Thank you for the great feedback, LAH62! We’re glad to hear you consistently have a positive experience and that our waiting area and team meet your expectations. We truly appreciate your kind words and look forward to taking care of you again!

January 15, 2026

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Always friendly and professional From when you are greeted until you leave, you are treated like a guest More

by Judy
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

January 15, 2026

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I live 90 minutes away. There is a Mazda dealership within walking distance of my house (yes, walking distance). I could easily go there, but I choose North Penn. That alone More

by MTORRES95
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

January 13, 2026

Dealership Rating
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I recommend this dealership; they always meet your needs. The work went smoothly , thanks you! More

by EUNICEKUMBI39
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Jan 13, 2026

North Penn Mazda responded

Thank you so much for your recommendation! We’re happy to hear that everything went smoothly and that our team was able to meet your needs. We truly appreciate you choosing us and look forward to assisting you again in the future!

January 10, 2026

Dealership Rating
Employee Rating

I wish they had told me that my car would not be finished until the end of the day. I did not expect that. More

by MBBARRON
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

January 09, 2026

Dealership Rating
Employee Rating

I was in a hurry to get to a hospital in the great northeast to see my brother but was bringing my vehicle in for inspection. Caitlin and someone who I spoke to first on the phone were very accommodat More

by agkorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

North Penn Mazda responded

Thank you so much for sharing this, and we’re glad we were able to help during a stressful time. Caitlin and our team will be thrilled to hear your feedback. We’re happy we could accommodate your schedule, get you into a loaner quickly, and make the inspection process smooth and well-documented. We hope your brother is doing well, and please don’t hesitate to reach out if you need anything in the future.

January 07, 2026

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I will never take my vehicle anywhere else but North Penn Mazda. They are wonderful, the staff is terrific, informative and thorough. More

by JVORONIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Wil Jones

Jan 07, 2026

North Penn Mazda responded

Thank you so much for the wonderful review! We’re thrilled to hear that you’ve had such great experiences with our team. Our staff works hard to be informative, thorough, and welcoming, and it means a lot to know we’ve earned your trust. We truly appreciate you choosing North Penn Mazda and look forward to continuing to take care of you and your vehicle!

January 05, 2026

Dealership Rating
Employee Rating

Took a while for my replacement parts but dealership kept me informed and a pleasure to deal with!! More

by TERESAAM1966
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 05, 2026

North Penn Mazda responded

Thank you, Teresa, for your patience and kind words! We truly appreciate you understanding the wait for your replacement parts. Keeping you informed and providing a positive experience is always our priority, and we’re glad to hear our team delivered. We look forward to assisting you again in the future!

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