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Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.8
1,245 Reviews

Dealership Experience

10 yrs, 1 mo

Industry Experience

13 yrs, 9 mos

Languages Spoken

English English

4.8

1,245 Reviews

Write a Review

1245 Reviews of Caitlin Landis

November 29, 2025

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Employee Rating

Very helpful Staff is very helpful and accommodating. Very happy with my car Thank you! More

by Levinisoe
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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November 28, 2025

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I like the fact I always have a loaned car waiting for me. The service is always done in a timely manner. More

by BRUCH8ETJR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Nov 28, 2025

North Penn Mazda responded

Thank you for the great feedback! We’re glad to hear that having a loaner ready and timely service makes your visits easy and stress-free. We appreciate you choosing us, and we’re always here to keep things running smoothly for you. See you next time!

November 27, 2025

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Professional employees. Drop off and pickup of vehicle was organized and went smoothly. I was very impressed and pleased, as I am a new Mazda owner. More

by Lreifenstein
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Nov 28, 2025

North Penn Mazda responded

Thank you for the wonderful feedback! We’re so glad to hear that your drop-off and pick-up experience was smooth and organized. Welcome to the Mazda family — we’re excited to have you with us! If you ever need anything or have questions as a new owner, we’re always here to help. Thanks again for choosing us!

November 27, 2025

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I was very impressed with my technician-Justin. He provided an educational video and was extremely thorough. More

by blackdoginpa
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Nov 28, 2025

North Penn Mazda responded

Thank you so much for sharing your experience! We’re happy to hear that Justin’s thorough approach and educational video made a strong impression. We’ll be sure to pass your kind words along to him. We appreciate you choosing us and look forward to helping you again!

November 26, 2025

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Everyone was very friendly! I do have to come back for an oil change which was supposed to be done at my appointment along with my inspection but wasn't. I'll be back though. Ca More

by bcagiordano
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Nov 26, 2025

North Penn Mazda responded

Hi bcagiordano, Thank you for the kind words about our team! We truly appreciate your understanding regarding the oil change mix-up. We’re sorry it wasn’t completed during your visit, and we’ll make sure everything is taken care of when you come back in. We’re glad Caitlin was able to help, and we look forward to seeing you again soon! Thank you for choosing us!

November 25, 2025

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Quality service with no issues. Satisfied with the service. Thank you. Thank you. I will come back. More

by J
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Nov 25, 2025

North Penn Mazda responded

Thank you so much for your kind words, J! We’re thrilled to hear you had a smooth experience and look forward to seeing you again soon. 🚗✨

November 24, 2025

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Good dude does a good job and he’s very conscientious and helpful. I like doing business with everyone at that company. More

by georgebake
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Nov 24, 2025

North Penn Mazda responded

Thank you so much, George! We truly appreciate your kind words and continued trust. Our team prides itself on being helpful, conscientious, and easy to work with, so it means a lot to hear that reflected in your experience. We love doing business with you as well and look forward to seeing you next time!

November 22, 2025

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Its always excellent. They make you feel like family when you walk in. Could not imagine bringing my vehicle anywhere else. More

by FIRSTCALLPA
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Nov 24, 2025

North Penn Mazda responded

Thank you so much for your kind words! We’re grateful for your continued trust and are honored to be your go-to service team. Knowing you feel like family when you walk in means everything to us. We look forward to seeing you next time—thank you for choosing us! 💙🚗

November 22, 2025

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Courteous, pleasant staff & beautiful & comfortable dealership! Very efficient & effective service. Great refreshments provided, which is a nice touch! Thank you! More

by DRSOLEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Nov 24, 2025

North Penn Mazda responded

Thank you so much for the kind words and for choosing us! We’re thrilled to hear that our team, facility, and service made your visit enjoyable — and we’re glad you liked the refreshments too. 😊 We truly appreciate you and look forward to welcoming you back anytime!

November 20, 2025

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North Penn Mazda is the best around. Professional, courteous, respectful. Will not go to another Mazda dealer. More

by DARAMEN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

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Nov 21, 2025

North Penn Mazda responded

Thank you so much for sharing your experience! We’re honored to be your go-to Mazda dealership. Our team truly strives to provide professional, courteous, and respectful service every single visit, and it means a lot to know it’s making a difference. We look forward to continuing to earn your trust every time you’re here. 🚗💙

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