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Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.8
1,249 Reviews

Dealership Experience

10 yrs, 2 mos

Industry Experience

13 yrs, 10 mos

Languages Spoken

English English

4.8

1,249 Reviews

Write a Review

1249 Reviews of Caitlin Landis

December 05, 2025

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Employee Rating

Polite, professional and efficient. I always enjoy brief conversations with the staff where everyone is friendly and cordial. More

by FUDERS
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Dec 05, 2025

North Penn Mazda responded

Thank you so much for your kind words! We’re glad to hear that you consistently have a polite and friendly experience with our team. We appreciate you taking the time to share your feedback and look forward to seeing you again!

December 01, 2025

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Employee Rating

Fabulous communication, detailed, close inspection and great follow up. I couldn’t be happier with the service. Thank you! More

by CSULLIVAN1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Dec 01, 2025

North Penn Mazda responded

Thank you so much for your kind words! We’re thrilled to hear that our team provided clear communication, attention to detail, and thorough follow-up throughout your experience. It means a lot to us to know you’re happy with the service. We truly appreciate you choosing North Penn Mazda! Safe travels and enjoy your Mazda! 🚗✨ — The North Penn Mazda Team

December 01, 2025

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Employee Rating

The service was performed exactly S we were told it would be. And customer service kept us up to date with progress More

by jjmccann19
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Dec 02, 2025

North Penn Mazda responded

Thank you so much for your feedback! We’re happy to hear that everything was performed just as expected and that our team kept you updated throughout the process. Clear communication and dependable service are what we strive for every day. We truly appreciate you choosing North Penn and look forward to assisting you again!

November 30, 2025

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Employee Rating

Never saw Caitlin Landis. Don't know who that is. Our salesman Chris Chiartas was a 5! More

by DEBBIEHONEYWELL11
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Dec 01, 2025

North Penn Mazda responded

Thank you so much for your feedback! We’re thrilled to hear that Chris took great care of you — we’ll be sure to pass along the shout-out! ⭐️ It looks like your review may have auto-assigned the wrong name, but no worries at all — we truly appreciate you taking the time to share your experience with us. Enjoy the ride, and please let us know if you ever need anything! 🚗✨

November 29, 2025

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Employee Rating

Very helpful Staff is very helpful and accommodating. Very happy with my car Thank you! More

by Levinisoe
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Dec 01, 2025

North Penn Mazda responded

Thank you so much for your kind words! We’re delighted to hear that our team was helpful and accommodating throughout your visit. Enjoy your new car — we’re so happy you chose us! If you ever need anything, we’re always here to help. 🚗💙

November 28, 2025

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Employee Rating

I like the fact I always have a loaned car waiting for me. The service is always done in a timely manner. More

by BRUCH8ETJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Nov 28, 2025

North Penn Mazda responded

Thank you for the great feedback! We’re glad to hear that having a loaner ready and timely service makes your visits easy and stress-free. We appreciate you choosing us, and we’re always here to keep things running smoothly for you. See you next time!

November 27, 2025

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Employee Rating

Professional employees. Drop off and pickup of vehicle was organized and went smoothly. I was very impressed and pleased, as I am a new Mazda owner. More

by Lreifenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Nov 28, 2025

North Penn Mazda responded

Thank you for the wonderful feedback! We’re so glad to hear that your drop-off and pick-up experience was smooth and organized. Welcome to the Mazda family — we’re excited to have you with us! If you ever need anything or have questions as a new owner, we’re always here to help. Thanks again for choosing us!

November 27, 2025

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Employee Rating

I was very impressed with my technician-Justin. He provided an educational video and was extremely thorough. More

by blackdoginpa
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Nov 28, 2025

North Penn Mazda responded

Thank you so much for sharing your experience! We’re happy to hear that Justin’s thorough approach and educational video made a strong impression. We’ll be sure to pass your kind words along to him. We appreciate you choosing us and look forward to helping you again!

November 26, 2025

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Employee Rating

Everyone was very friendly! I do have to come back for an oil change which was supposed to be done at my appointment along with my inspection but wasn't. I'll be back though. Ca More

by bcagiordano
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Nov 26, 2025

North Penn Mazda responded

Hi bcagiordano, Thank you for the kind words about our team! We truly appreciate your understanding regarding the oil change mix-up. We’re sorry it wasn’t completed during your visit, and we’ll make sure everything is taken care of when you come back in. We’re glad Caitlin was able to help, and we look forward to seeing you again soon! Thank you for choosing us!

November 25, 2025

Dealership Rating
Employee Rating

Quality service with no issues. Satisfied with the service. Thank you. Thank you. I will come back. More

by J
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Nov 25, 2025

North Penn Mazda responded

Thank you so much for your kind words, J! We’re thrilled to hear you had a smooth experience and look forward to seeing you again soon. 🚗✨

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