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Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,379 Reviews

Dealership Experience

11 yrs

Industry Experience

14 yrs, 8 mos

Languages Spoken

English English

4.9

1,379 Reviews

Write a Review

1379 Reviews of Caitlin Landis

September 30, 2026

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Employee Rating

Everything that needed repairing on my car was finished during my first visit to North Penn Mazda! I was provided with a loaner car, and the entire service process was completely hassle-free for me. Thank More

by Simeon
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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September 24, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was friendly and helpful. Bothe the sales manager and the service manager (Amanda) were a pleasure to work with. More

by REDS1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Wil Jones, Robert Bell , The same manager his last name is Sales

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Sep 25, 2026

North Penn Mazda responded

REDS1112, thank you for the great review! We’re happy to hear everyone was friendly and helpful throughout your experience. We’ll be sure to pass along your kind words to Amanda and the rest of our sales and service teams. We truly appreciate your support and look forward to seeing you again!

September 22, 2026

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Employee Rating

My experience with the Service Dept. is always outstanding at the North Penn Mazda dealership and Wil and Robert are always very courteous. Excellent customer service always!!! More

by LOVESTOSHOP1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Sep 25, 2026

North Penn Mazda responded

LOVESTOSHOP1037, thank you for your continued trust in North Penn Mazda! We’re thrilled to hear that our Service Department consistently provides you with an outstanding experience. We’ll be sure to share your kind words with Wil and Robert. Thank you for recognizing their courteous service—we truly appreciate your support and look forward to seeing you again!

September 21, 2026

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Employee Rating

Wait appointment always goes quickly and efficiently. And a car wash too! Easy process from scheduling the appointment to the end of service. More

by milothebird
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Sep 21, 2026

North Penn Mazda responded

Thanks for the great review! We’re happy to hear your wait appointments are always quick and efficient, from scheduling through the completion of service. And a fresh car wash is always a nice way to finish the visit! We truly appreciate your continued trust in the North Penn team and look forward to seeing you again!

September 18, 2026

Dealership Rating
Employee Rating

Perfect! Will, Caitlin and Amanda are fantastic! From the appointment to the service to the rental car to the completion of work was perfect. I keep saying th More

by JPK
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Sep 21, 2026

North Penn Mazda responded

Thank you so much, JPK! We’re thrilled to hear that Wil, Caitlin, and Amanda made your entire visit—from scheduling and service to the rental car and completion of the work—such a seamless experience. Your kind words about our team and dealership truly mean a lot to us. Thank you for continuing to trust North Penn Mazda with your vehicle. We look forward to seeing you again!

September 15, 2026

Dealership Rating
Employee Rating

Very efficient, pleasant, and accommodating a pleasant experience. Have to go back when my part comes in, hopefully it will be another plasant experience. More

by luann4168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Print
Sep 15, 2026

North Penn Mazda responded

Thank you, Luann! We’re so glad to hear your visit was efficient, pleasant, and accommodating. We appreciate your kind words and look forward to providing you with another great experience when you return for your part. Thank you for choosing North Penn!

September 13, 2026

Dealership Rating
Employee Rating

Excellent service -all work is explained clearly. Employees are fantastic. Very happy with my buying and service experience. More

by Linda
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Sep 14, 2026

North Penn Mazda responded

Thank you for sharing this, Linda! We’re so glad to hear that everything was explained clearly and that you’ve had such a positive experience with both our sales and service teams. We truly appreciate your business and look forward to seeing you again! 😊

September 11, 2026

Dealership Rating
Employee Rating

Very thorough with what needs to be done. Takes all the necessary steps to make sure customer has all questions answered! She was great More

by ICEMAN732.NJ@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Sep 11, 2026

North Penn Mazda responded

Thank you so much for the wonderful review! We’re glad to hear she was thorough, answered all of your questions, and made sure everything was taken care of. We truly appreciate your feedback and look forward to helping you again! 😊

September 07, 2026

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Employee Rating

Service department was very professional and customer friendly. From the time I made the appointment via phone call, through the completion of our service, we were treated very well by the service team. More

by TOM FURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Stephan Dasneves, Robert Bell

Print
Sep 08, 2026

North Penn Mazda responded

Tom, thank you so much for the wonderful review and recommendation! We’re glad to hear that our service team made your experience smooth from scheduling your appointment through the completion of your repair. Clear communication and excellent customer care are very important to us, and we truly appreciate you choosing North Penn Mazda for your service needs. We look forward to taking care of you and your vehicle again in the future!

September 04, 2026

Dealership Rating
Employee Rating

Whatever needs to be done to my car gets done right the first time! Excellently trained and friendly staff! More

by Simeon
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Print
Sep 04, 2026

North Penn Mazda responded

Thank you, Simeon! We really appreciate your kind words. Our team takes pride in getting the job done right the first time while providing friendly, professional service. Thank you for trusting North Penn Volkswagen with your vehicle—we look forward to seeing you again!

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