Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,201 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

English English

4.9

1,201 Reviews

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1201 Reviews of Caitlin Landis

August 22, 2025

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Employee Rating

I had a great experience getting my car serviced at North Penn Mazda. It was a bit far from me but I was able to leave my car overnight and get a free rental car. They were so generous in letting me keep the More

by PSUdrew
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 25, 2025

North Penn Mazda responded

Thank you for sharing your experience with us! We’re so glad our team could make your visit as convenient as possible, from the overnight drop-off to the complimentary rental. It’s great to hear that our service advisor provided clear communication and that you felt well taken care of. We truly appreciate your kind words and look forward to assisting you again!

August 19, 2025

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The maintenance team at North Penn Mazda is the best in the area. All my car needs are taken care of, starting from arrival until car is pickup. More

by renegonzalez0
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 25, 2025

North Penn Mazda responded

Thank you for the wonderful feedback! We’re thrilled to hear our service team took great care of you from start to finish. At North Penn Mazda, we’re committed to making every visit seamless and stress-free. We look forward to serving you again!

August 16, 2025

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I really liked that they sent me a video explaining what was wrong so I could see exactly what was wrong. More

by Guliantyler
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Recommend Dealer
Yes
Aug 25, 2025

North Penn Mazda responded

Thank you for your feedback! We’re glad the video explanation helped you see exactly what was going on with your car. Our goal is always to keep you informed and confident in the service we provide!

August 14, 2025

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I appreciate the free car wash after every service. It was a bit pricy this time around but they don’t overcharge for labor which is why I keep coming back. More

by khibbeln
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Aug 15, 2025

North Penn Mazda responded

Thank you for your feedback! We’re glad you enjoy the complimentary car wash with every service and truly appreciate your loyalty. While we understand some visits can feel pricier, we’re committed to keeping our labor costs fair and transparent. It means a lot to know that’s one of the reasons you continue to choose us. We look forward to seeing you next time!

August 04, 2025

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Will and Amanda were very attentive and helpful. I would highly recommend them for their service and loyalty to clients. More

by Jcaffey1
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Aug 04, 2025

North Penn Mazda responded

Thank you so much for the kind words and recommendation! We're thrilled to hear that Wil and Amanda provided you with attentive and helpful service. Their dedication to our clients is something we’re truly proud of. We appreciate you choosing us and look forward to assisting you again in the future!

July 30, 2025

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It was my first time doing service at the dealership for my car and it was good experience. More

by JGLEZRODZ
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Recommend Dealer
Yes
Aug 04, 2025

North Penn Mazda responded

Thank you so much for trusting us with your vehicle for its service visit! We’re thrilled to hear that your first experience with us was a good one. Our team is always here to make sure your service appointments are smooth, informative, and hassle-free. We look forward to seeing you again for future visits!

July 29, 2025

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This dealership continues to show excellent customer service. This is my second vehicle that I’ve had serviced here and I plan on coming back! More

by Margaret McKay
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Jul 29, 2025

North Penn Mazda responded

Thank you so much for your continued trust and loyalty! We're thrilled to hear that you've had excellent experiences with our service team—not just once, but twice! It truly means a lot to us that you plan on coming back. We look forward to taking great care of you and your vehicle for many years to come!

July 25, 2025

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Excellent service and good communication as the service progresses. Would recommend to friends and family More

by KADRIAANSEN1
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Recommend Dealer
Yes
Jul 28, 2025

North Penn Mazda responded

Thank you so much for the 5-star review! We’re thrilled to hear that you had an excellent service experience and appreciated our communication throughout the process. Your recommendation to friends and family truly means a lot to us. We look forward to seeing you again at North Penn — thank you for choosing us!

July 18, 2025

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Fast, friendly and efficient service every time I have brought my car into the service department. Great communication with all facets of the repair or maintenance. More

by dbpiccone
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Recommend Dealer
Yes
Jul 18, 2025

North Penn Mazda responded

Thank you so much for the kind words and continued trust in our service team, dbpiccone! 🙌 We're thrilled to hear that every visit has been fast, friendly, and efficient. Clear communication is a top priority for us, and we're so glad it's made a difference. We look forward to seeing you again next time! 🚗

July 18, 2025

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No idea who Tony is. My salesman was Vinny and he was fabulous. He did a great job. It was patient kind explained things. More

by KELLI.DELDEL
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Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, Vinny Denardo

Jul 18, 2025

North Penn Mazda responded

Thank you so much for the kind words! We're thrilled to hear that Vinny took great care of you—he truly is fabulous! 😊 Just to clarify, Tony is our Pre-Owned Car Manager, so while he may not have worked with you directly, he's always behind the scenes helping make the process smooth. We’re so glad you had a great experience, and we appreciate you choosing us!

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