Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,384 Reviews

Dealership Experience

11 yrs

Industry Experience

14 yrs, 8 mos

Languages Spoken

English English

4.9

1,384 Reviews

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1384 Reviews of Caitlin Landis

October 15, 2026

Dealership Rating
Employee Rating

It was great, everyone was very kind and helpful! My car was fixed faster than I thought! More

by DEANSCHAFER
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

October 14, 2026

Dealership Rating
Employee Rating

The employees at North Penn Mazda are always friendly, reasonable, and professional. The dealership itself is clean and has a customer waiting area with drinks and snacks. More

by MIRWIN275
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

October 11, 2026

Dealership Rating
Employee Rating

New tires had an issue, it was resolved quickly. I don't have six more words. More

by EPLANNERS
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Oct 12, 2026

North Penn Mazda responded

Thank you for sharing your feedback! We're glad our North Penn Mazda service team was able to quickly resolve the issue with your new tires. We appreciate your patience and the opportunity to make things right. Thank you for choosing North Penn Mazda, and we look forward to assisting you again!

October 08, 2026

Dealership Rating
Employee Rating

Very professional and friendly staff. I always feel valued as a customer by North Penn Mazda More

by precursoragirl
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Oct 09, 2026

North Penn Mazda responded

Thank you so much for your kind words and continued trust in North Penn Mazda! We're thrilled to hear that our team consistently makes you feel welcomed, appreciated, and valued. Providing a professional and friendly experience is what we strive for every day. We truly appreciate your loyalty and look forward to seeing you again!

October 02, 2026

Dealership Rating
Employee Rating

I have always liked Caitlyn. He is very professional and is very knowledgeable. The entire team at Mazda are great! More

by HOLLYGOLD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Oct 05, 2026

North Penn Mazda responded

Thank you, Holly! We’re so glad to hear that Caitlyn continues to provide you with professional and knowledgeable service. We truly appreciate your kind words about our entire North Penn Mazda team and your continued support. We look forward to seeing you again!

September 30, 2026

Dealership Rating
Employee Rating

Everything that needed repairing on my car was finished during my first visit to North Penn Mazda! I was provided with a loaner car, and the entire service process was completely hassle-free for me. Thank More

by Simeon
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Oct 02, 2026

North Penn Mazda responded

Thank you, Simeon! We’re so glad our North Penn Mazda Service Team was able to take care of everything during your first visit and make the entire process hassle-free. We’re happy the loaner vehicle helped keep you on the move while our team completed the repairs. We truly appreciate your kind words and look forward to taking care of you again!

September 24, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was friendly and helpful. Bothe the sales manager and the service manager (Amanda) were a pleasure to work with. More

by REDS1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Wil Jones, Robert Bell , The same manager his last name is Sales

Sep 25, 2026

North Penn Mazda responded

REDS1112, thank you for the great review! We’re happy to hear everyone was friendly and helpful throughout your experience. We’ll be sure to pass along your kind words to Amanda and the rest of our sales and service teams. We truly appreciate your support and look forward to seeing you again!

September 22, 2026

Dealership Rating
Employee Rating

My experience with the Service Dept. is always outstanding at the North Penn Mazda dealership and Wil and Robert are always very courteous. Excellent customer service always!!! More

by LOVESTOSHOP1037
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Sep 25, 2026

North Penn Mazda responded

LOVESTOSHOP1037, thank you for your continued trust in North Penn Mazda! We’re thrilled to hear that our Service Department consistently provides you with an outstanding experience. We’ll be sure to share your kind words with Wil and Robert. Thank you for recognizing their courteous service—we truly appreciate your support and look forward to seeing you again!

September 21, 2026

Dealership Rating
Employee Rating

Wait appointment always goes quickly and efficiently. And a car wash too! Easy process from scheduling the appointment to the end of service. More

by milothebird
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Sep 21, 2026

North Penn Mazda responded

Thanks for the great review! We’re happy to hear your wait appointments are always quick and efficient, from scheduling through the completion of service. And a fresh car wash is always a nice way to finish the visit! We truly appreciate your continued trust in the North Penn team and look forward to seeing you again!

September 18, 2026

Dealership Rating
Employee Rating

Perfect! Will, Caitlin and Amanda are fantastic! From the appointment to the service to the rental car to the completion of work was perfect. I keep saying th More

by JPK
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Sep 21, 2026

North Penn Mazda responded

Thank you so much, JPK! We’re thrilled to hear that Wil, Caitlin, and Amanda made your entire visit—from scheduling and service to the rental car and completion of the work—such a seamless experience. Your kind words about our team and dealership truly mean a lot to us. Thank you for continuing to trust North Penn Mazda with your vehicle. We look forward to seeing you again!

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