Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.8
1,279 Reviews

Dealership Experience

10 yrs, 4 mos

Industry Experience

14 yrs

Languages Spoken

English English

4.8

1,279 Reviews

Write a Review

1279 Reviews of Caitlin Landis

February 13, 2026

Dealership Rating
Employee Rating

Attentive and professional The video of the work performed is informative. Very comfortable waiting area. More

by Cinair
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Feb 13, 2026

North Penn Mazda responded

Thank you for your kind words, Cinair! We’re glad to hear you found our team attentive and professional. It’s great to know the service video was helpful and that you were comfortable in our waiting area while we worked on your vehicle. We appreciate your feedback and look forward to serving you again at North Penn Mazda!

February 13, 2026

Dealership Rating
Employee Rating

I had a great experience at North Penn Mazda. Quick & courteous is all you can ask for More

by SHAWNNIEDERRITER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Feb 13, 2026

North Penn Mazda responded

Thanks so much for the kind words! We're thrilled to hear you had a great experience at North Penn Mazda. Providing quick and courteous service is exactly what we strive for. We truly appreciate your support and look forward to assisting you again in the future! 🚗✨

February 08, 2026

Dealership Rating
Employee Rating

The whole process form making the appointment to picking up my vehicle with seamless. Everyone I dealt with was professional and made the whole experience wonderful. I would recommend North Penn Mazda to an More

by carol.rediger
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Feb 09, 2026

North Penn Mazda responded

Thank you so much for the wonderful review, Carol! We’re thrilled to hear that everything—from scheduling your appointment to picking up your vehicle—was seamless and enjoyable. Our team truly appreciates your kind words, and your recommendation of North Penn Mazda means the world to us. We’re always here for you and your Mazda, and we look forward to seeing you again! 🚗✨

February 07, 2026

Dealership Rating
Employee Rating

I’ve had multiple visits to this dealership where I purchased the car in 2021. Had a great experience with Rob Bell, he was very helpful and very kind. Thanks! More

by phillip_1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Feb 09, 2026

North Penn Mazda responded

Thank you for your continued trust since your purchase in 2021! We’re so glad to hear you’ve had consistently great experiences and that Rob Bell took such great care of you—he’ll truly appreciate the shoutout. We value your loyalty and look forward to assisting you for many years to come. Thanks again! 🚗✨

February 07, 2026

Dealership Rating
Employee Rating

Love the video NPM provides which briefs you on the maintenance progress. Car was returned on time, freshly washed and transferred to me in a dry heated garage. Process with the cashier was quick and e More

by NAUGHTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Feb 09, 2026

North Penn Mazda responded

Thank you so much for the kind words! We’re glad you enjoyed the technician video updates and that your vehicle was returned on time, freshly washed, and ready to go in our heated garage. It’s great to hear the checkout process was quick and efficient as well. We truly appreciate you choosing us and look forward to taking care of your vehicle again! 🚗✨

February 06, 2026

Dealership Rating
Employee Rating

Catlin was great! Very professional, she’s always has a smile and treats everyone with great compassion More

by renegonzalez0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

January 29, 2026

Dealership Rating
Employee Rating

Appreciated the quick service and not charging me to replace the locking lug nuts on my wheels with the standard lug nuts More

by Jimtafel
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 30, 2026

North Penn Mazda responded

Thank you, Jim! We’re happy we could provide quick service and take care of the locking lug nuts for you at no charge. We truly appreciate your trust and look forward to helping you again in the future!

January 29, 2026

Dealership Rating
Employee Rating

Great dealership Great dealership ! ! !!! ! ! ! ! ! ! N n n More

by ERISMAN.NICK
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 30, 2026

North Penn Mazda responded

Thank you so much! We truly appreciate the love and support. It means a lot to our team, and we look forward to seeing you again soon!

January 29, 2026

Dealership Rating
Employee Rating

Always respectable and commutative Always greets me upon arrival and have a great coffee machine while a wait for my video which is very informative More

by REDHAIR044
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 30, 2026

North Penn Mazda responded

Thank you so much for the kind words! We truly appreciate you taking the time to share your experience. We’re glad you enjoy the warm welcome, the coffee, and our informative video updates. We look forward to seeing you again soon!

January 25, 2026

Dealership Rating
Employee Rating

Professional group. They get you in and out as soon as possible. They are thorough. You get a compliment check that gives you warning about what is going to need attenti More

by QUMUQETHU
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jan 27, 2026

North Penn Mazda responded

Thank you so much for the kind words! We truly appreciate you recognizing our team’s professionalism and efficiency. Providing thorough service, clear communication, and keeping our customers informed every step of the way is always our priority. We’re grateful for your trust and look forward to taking care of you again in the future!

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