Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,406 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.9

1,406 Reviews

Write a Review

1406 Reviews of Caitlin Landis

November 12, 2026

Dealership Rating
Employee Rating

Always feel like family when I go there. Happy Thanksgiving to all and merry Christmas More

by janetfull
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

November 11, 2026

Dealership Rating
Employee Rating

Performed inspections in a timely manner. Gave me recommended services without feeling like they were trying to upsell me. I felt like they understand their customers. More

by ebarvia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Nov 12, 2026

North Penn Mazda responded

Thank you for the wonderful review! We're happy to hear you had a positive experience with our Service Department. We believe in providing honest recommendations and making sure our customers feel informed and comfortable every step of the way. We truly appreciate your trust in North Penn Mazda and look forward to assisting you again in the future!

November 11, 2026

Dealership Rating
Employee Rating

Easy to make an appointment to drop the car for repair I received updates on how the car repair was going I received a clean car after the necessary repairs were done More

by MELINDACENIZA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2026

North Penn Mazda responded

Thank you for the 5-star review! We're so glad to hear scheduling your appointment was easy and that our team kept you informed throughout the repair process. We also appreciate you noticing the extra care we take to return your vehicle clean and ready to go. Thank you for choosing North Penn Mazda. We look forward to seeing you again!

November 11, 2026

Dealership Rating
Employee Rating

North Penn is the most conscientious, knowledgeable, efficient, professional and friendly dealership. I always recommend the Service Center for its expertise, responsiveness and thorough work practice More

by DSAHLENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2026

North Penn Mazda responded

Thank you so much for the amazing review and continued support! We truly appreciate your confidence in our Service Department and are thrilled to hear that our team's knowledge, professionalism, and attention to detail continue to exceed your expectations. Your recommendations mean the world to us! Thank you for being a valued part of the North Penn Mazda family. We look forward to seeing you at your next visit!

November 04, 2026

Dealership Rating
Employee Rating

Great experience! Everyone is so kind and helpful I will be back for all my service! More

by Planner01
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Nov 12, 2026

North Penn Mazda responded

Thank you for the great review! We're so happy to hear you had a wonderful experience with our service team. Providing friendly, helpful service is what we strive for every day, and we truly appreciate your loyalty. We look forward to welcoming you back to North Penn Mazda for all your future service needs!

November 04, 2026

Dealership Rating
Employee Rating

Great experience! Everyone is so kind and helpful I will be back for all my service! More

by Planner01
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Nov 12, 2026

North Penn Mazda responded

Thank you for the wonderful review! We're so glad to hear you had a great experience with our team. Providing kind, helpful, and welcoming service is always our goal. We truly appreciate your support and look forward to seeing you again for all your future service needs at North Penn Mazda!

November 03, 2026

Dealership Rating
Employee Rating

The mechanic didna great job and the whole staff was pleasant and professional. They all did an amazing job. More

by jim.stegonshek
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Nov 03, 2026

North Penn Mazda responded

Thank you for the wonderful 5-star review! We're so glad to hear that our technician and the entire North Penn Mazda team provided you with such a positive experience. We take great pride in delivering professional, friendly, and quality service, and your kind words mean a lot to us. We truly appreciate your support and look forward to seeing you again!

November 02, 2026

Dealership Rating
Employee Rating

Out of the 4 or 5 different Mazda dealships that I have experienced this one exceeds all expectations in every aspect of its business. I've recommended people to the sales department, they too were very ha More

by seanbordier
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Nov 03, 2026

North Penn Mazda responded

Thank you so much for this incredible review! It truly means a lot to us that, after visiting several Mazda dealerships, you feel North Penn Mazda stands above the rest. We’re especially grateful for your trust in recommending our sales team to others and are thrilled to hear they had great experiences as well. Our team takes tremendous pride in going above and beyond, and knowing that our service department consistently exceeds your expectations is the best compliment we could receive. Thank you for your continued support and for being part of the North Penn Mazda family!

November 02, 2026

Dealership Rating
Employee Rating

North Penn makes things very quick and easy, and scheduling always seems to work for me and my busy schedule. More

by vingio311
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Nov 03, 2026

North Penn Mazda responded

Thank you for the wonderful 5-star review! We know how valuable your time is, especially with a busy schedule, so we're thrilled to hear that our team consistently makes scheduling and servicing your vehicle quick, easy, and convenient. We truly appreciate your continued trust in North Penn Mazda and look forward to making every visit just as seamless!

November 02, 2026

Dealership Rating
Employee Rating

All folks from Amanda, Will , Catlin and others are always courteous, friendly, respectful and professional. A perfect service department combination. More

by Jay Freid
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Nov 02, 2026

North Penn Mazda responded

Jay, thank you so much for your kind words and continued loyalty to North Penn Mazda! We're so glad to hear that Amanda, Wil, Caitlin, and the rest of our service team consistently provide you with the friendly, respectful, and professional experience you deserve. We couldn't agree more that it's the people who make all the difference! We're fortunate to have such a dedicated team, and your recognition means so much to them. Thank you again for trusting us with your Mazda. We look forward to seeing you again!

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