Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,338 Reviews

Dealership Experience

10 yrs, 8 mos

Industry Experience

14 yrs, 4 mos

Languages Spoken

English English

4.9

1,338 Reviews

Write a Review

1338 Reviews of Caitlin Landis

June 23, 2026

Dealership Rating
Employee Rating

Amazing service as always, Wil and the team go above and beyond to make the customers feel welcome. More

by scott_krause1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Jun 24, 2026

North Penn Mazda responded

Thank you, Scott, for the kind words! We're thrilled to hear that Wil and the team made you feel welcome and provided the level of service you deserve. We truly appreciate your support and look forward to assisting you again in the future. Thanks for choosing us!

June 22, 2026

Dealership Rating
Employee Rating

Quick service, car was washed which was a pleasant surprise. Nice, comfortable and clean waiting room. More

by CHARLECCE
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 22, 2026

North Penn Mazda responded

Thank you for the wonderful review, Charlecce! We're glad you enjoyed our quick service and that the complimentary car wash was a pleasant surprise. It's great to hear that you found our waiting area comfortable, clean, and welcoming. We appreciate your feedback and look forward to seeing you again for your next visit! 🚗✨

June 21, 2026

Dealership Rating
Employee Rating

I will ALWAYS take my car to North Penn Mazda to be serviced. They are friendly, professional and trustworthy! More

by JVORONIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones , Amanda Young Service Manager

Jun 22, 2026

North Penn Mazda responded

Thank you for your loyalty and kind words, Jvoronin! We’re honored to be your trusted service center. Our team works hard to provide friendly, professional, and reliable service, and it means a lot to know that commitment has earned your confidence. We truly appreciate your support and look forward to taking care of your Mazda for many years to come! 🚗😊

June 21, 2026

Dealership Rating
Employee Rating

Good was going to use a repair shop but they were more expensive than the dealership More

by SWEET8GRANDS
Service Price Transparency
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Recommend Dealer
Yes
Jun 22, 2026

North Penn Mazda responded

Thank you for your review, Sweet8Grands! We're glad we could provide a competitive value for your repair needs. Many customers are surprised to find that dealership service can be just as affordable—while also offering factory-trained technicians and genuine Mazda parts. We appreciate the opportunity to earn your business and look forward to helping you again in the future! 🚗😊

June 19, 2026

Dealership Rating
Employee Rating

Fast, efficient service, nice waiting room, friendly service employees, car wash delivered when promised, care for car with plastic cover More

by JNNIR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vinny Denardo

Jun 19, 2026

North Penn Mazda responded

Thank you for your kind review! We're glad to hear you enjoyed our fast and efficient service, comfortable waiting area, and friendly team. It's great to know you appreciated the extra care we take to protect your vehicle and that everything, including the car wash, was completed as promised. We truly value your trust and look forward to serving you again in the future!

June 19, 2026

Dealership Rating
Employee Rating

Still waiting for a fix for dis functional wireless CarPlay but otherwise great service I appreciate the effort to check on my service plan. Saved me some money More

by GEORGESHABNDI
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 19, 2026

North Penn Mazda responded

Hello Georges, Thank you for the kind words about your visit with us. I am happy to hear that everything went well with the visit AND we were able to save you some money! As for the CarPlay concern, as per our text this morning you are going to try the steps that I sent over and report back to me with the outcome. I am hoping it works so you can get back to enjoying the wireless CarPlay! Thank you again and feel free to reach out to me with any questions or concerns at amanda@northpennmazda.com or 267-956-1160. Amanda Miller North Penn Mazda Service Manager

June 16, 2026

Dealership Rating
Employee Rating

Everyone was professional and pleasant. Service technician was very thorough in his video to me. More

by ANTIQUESBYDONNA
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 17, 2026

North Penn Mazda responded

Thank you for your kind review! We're glad to hear that you found our team professional and pleasant. It's great to know that the technician's video was thorough and helpful in keeping you informed about your vehicle's service. We appreciate your feedback and thank you for choosing us. We look forward to serving you again in the future!

June 16, 2026

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Employee Rating

Very courteous, kept me informed regarding what was being done to my car, quickly gave me an appointment to get my car in for service, I left with a smile on my face. I also told others how great the service More

by RENEDESPHY
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 16, 2026

North Penn Mazda responded

Thank you for your kind words, Renedesphy! We're delighted to hear that our team kept you informed throughout your visit and was able to get you in for service quickly. Providing clear communication and a positive experience is very important to us, so it's wonderful to know you left with a smile on your face. We truly appreciate you recommending us to others, and we look forward to serving you again in the future! 🚗😊 — North Penn Service Team

June 15, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and kind. I loved that they videotaped my service and washed my car when done. That was such a treat! More

by DOODLEMOMMA
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Jun 16, 2026

North Penn Mazda responded

Thank you for sharing your experience, DOODLEMOMMA! We're so glad to hear that our team was helpful and kind throughout your visit. It's wonderful to know you enjoyed the service video and complimentary car wash—we love providing those extra touches to help make your experience even better. We truly appreciate your feedback and look forward to welcoming you back for your next service visit!

June 15, 2026

Dealership Rating
Employee Rating

Excellent service, I am always happy to take my car there. All personal are very professional and courteous. More

by ELVYSMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Jun 15, 2026

North Penn Mazda responded

Thank you, Elvy, for your kind words! We truly appreciate your continued trust in our team. We're delighted to hear that you're always happy with the service you receive and that our staff has consistently provided professional and courteous care. We look forward to serving you again and keeping your vehicle in top condition!

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