Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,393 Reviews

Dealership Experience

11 yrs

Industry Experience

14 yrs, 8 mos

Languages Spoken

English English

4.9

1,393 Reviews

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1393 Reviews of Caitlin Landis

October 28, 2026

Dealership Rating
Employee Rating

Quickly assessed the damage, gave a fair estimate, worked with insurance, and got the job done. Easy, quick, and done! More

by BEREN
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

October 25, 2026

Dealership Rating
Employee Rating

The team was very informative, and I loved the idea of the video explaining what happened More

by carolebeavers
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

Oct 26, 2026

North Penn Mazda responded

Thank you so much for your wonderful review! We're happy to hear that our team kept you informed throughout your visit and that you appreciated the video explanation of your vehicle's service. We believe in keeping our customers informed every step of the way! Thank you for choosing North Penn Mazda, and we look forward to seeing you again!

October 23, 2026

Dealership Rating
Employee Rating

I have dealt with North Mazda for years and am very happy with Will in service and Vinnie in sales More

by mbdunsmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2026

North Penn Mazda responded

Thank you so much for your continued loyalty to North Penn Mazda! We're thrilled to hear that Wil in Service and Vinnie in Sales have consistently provided you with such great experiences over the years. We're lucky to have them both on our team! We truly appreciate your trust and support and look forward to taking care of you for many more years to come!

October 21, 2026

Dealership Rating
Employee Rating

I'm happy with my experience and would recommend this place to mothers Others It's an exceptional place More

by LEIKRO
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Oct 22, 2026

North Penn Mazda responded

Thank you, LEIKRO, for your wonderful review! We’re so happy to hear that you had such a positive experience with us. Knowing that you would recommend North Penn Mazda to others truly means a lot to our entire team! We strive to provide exceptional service to every customer, and we’re thrilled we could deliver that for you. Thank you for your trust and support. We look forward to seeing you again! 🚗😊

October 20, 2026

Dealership Rating
Employee Rating

Very knowledgeable and took care of two Issues for me. Showed me step by step . More

by KRAVCAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2026

North Penn Mazda responded

Thank you, KRAVCAKES, for the great review! We’re so happy to hear that our team was able to address both of your concerns and walk you through everything step by step. Providing knowledgeable, thorough, and transparent service is always our goal, and we’re glad we could make your experience a positive one! We truly appreciate your trust in our team and look forward to helping you again in the future! 🚗😊

October 19, 2026

Dealership Rating
Employee Rating

They've always been excellent. I've been dealing with them all for years. Always a pleasant experience More

by DEAN136
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Oct 20, 2026

North Penn Mazda responded

Thank you, DEAN136, for your wonderful review and continued loyalty to North Penn Mazda! We truly appreciate you trusting our team over the years. It means so much to us to know that every visit has been a pleasant experience. Providing excellent service and building lasting relationships with our customers is what we strive for every day. We look forward to seeing you again and continuing to provide the great experience you've come to expect!

October 19, 2026

Dealership Rating
Employee Rating

Concerned about my issue, quickly wanted to address the matter that lead to a permanent solution and satisfied customer. Which is greatly appreciated. More

by Carolyncorker
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Oct 19, 2026

North Penn Mazda responded

Thank you, Carolyncorker, for your wonderful review! We're so glad our team was able to address your concerns promptly and find a lasting solution that left you feeling satisfied and taken care of. Your peace of mind and satisfaction are always our top priorities, and we truly appreciate you recognizing our team's dedication to making things right. Thank you for trusting North Penn Mazda! We look forward to continuing to provide you with exceptional service!

October 19, 2026

Dealership Rating
Employee Rating

Will kept me up to date as to the status of my car. Never had to question anything. And was very accommodating when it came to the loaner car. Easy process, zero issues. More

by JOE.N.MIC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2026

North Penn Mazda responded

Thank you so much, JOE.N.MIC5, for your wonderful review! We're thrilled to hear that Will made your service experience so smooth and stress-free! Keeping our customers informed every step of the way is incredibly important to us, and we're glad Will's communication and assistance with your loaner vehicle made everything easy and convenient. We'll be sure to share your kind words with him! We truly appreciate your trust in North Penn Mazda and look forward to providing you with the same exceptional service on your next visit!

October 17, 2026

Dealership Rating
Employee Rating

Everyone is friendly and the facility is clean and welcoming. I like the video. They even wash my car!! Great customer service. More

by chiatls3
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Oct 19, 2026

North Penn Mazda responded

Thank you so much, chiatls3, for your wonderful review! We're thrilled to hear that our friendly team, clean and welcoming facility, and informative service videos made your visit such a positive experience! We love keeping our customers informed every step of the way, and we're glad the complimentary car wash was an added bonus! Your satisfaction means so much to us, and we truly appreciate you choosing North Penn Mazda. We look forward to seeing you again!

October 15, 2026

Dealership Rating
Employee Rating

It was great, everyone was very kind and helpful! My car was fixed faster than I thought! More

by DEANSCHAFER
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Oct 16, 2026

North Penn Mazda responded

Thank you, DEANSCHAFER, for the wonderful 5-star review! We’re so happy to hear that our North Penn Mazda service team made your experience a great one! Providing friendly, helpful service and getting our customers back on the road as quickly as possible is always our goal. We're especially glad we could get your vehicle repaired sooner than expected! We truly appreciate your trust in us and look forward to seeing you again!

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