Robert Bell
Robert Bell at North Penn Mazda

Robert Bell

Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
121 Reviews
4.9

121 Reviews

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121 Reviews of Robert Bell

June 26, 2026

Dealership Rating
Employee Rating

It's easy to book an appointment online and customer service is always quick, no waiting around for somebody to help you More

by SLGRAY0
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

June 24, 2026

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Employee Rating

Service team was great! Oil change was done quickly and communication was great! Thank you! More

by KMOSACKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

North Penn Mazda responded

Thank you, KMOSACKS, for your kind words! We're delighted to hear that our service team provided great communication and completed your oil change quickly. We appreciate you taking the time to share your experience and look forward to serving you again in the future. Thank you for choosing us!

June 23, 2026

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Employee Rating

Amazing service as always, Wil and the team go above and beyond to make the customers feel welcome. More

by scott_krause1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jun 24, 2026

North Penn Mazda responded

Thank you, Scott, for the kind words! We're thrilled to hear that Wil and the team made you feel welcome and provided the level of service you deserve. We truly appreciate your support and look forward to assisting you again in the future. Thanks for choosing us!

June 16, 2026

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Employee Rating

The experience was awesome. It was the best service I ever received in a long time. And everyone was just so nice, courteous and professional. Thank you for the wonderful servic More

by WANNER6624
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Jun 16, 2026

North Penn Mazda responded

Thank you for your wonderful feedback, Wanner6624! We are truly honored to hear that this was the best service experience you've had in a long time. Our team takes great pride in providing friendly, courteous, and professional service, so your kind words mean a lot to all of us. We're delighted that we could make your visit such a positive one, and we sincerely appreciate your trust in us for your vehicle's care. Thank you for choosing us, and we look forward to welcoming you back for your next service visit. We hope you have a fantastic summer as well! Thank you again for your support and for taking the time to share your experience. 🚗☀️😊 — North Penn Service Team

June 16, 2026

Dealership Rating
Employee Rating

Customer friendly and makes service convenient for the customer. Service staff is very customer focused. More

by SANKOWSKI
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Jun 16, 2026

North Penn Mazda responded

Thank you for your feedback, Sankowski! We're glad to hear that you found our team customer-friendly and focused on making the service process convenient. Providing exceptional customer care is our top priority, and it's rewarding to know our service staff delivered an experience that met your expectations. We appreciate your support and look forward to assisting you again in the future! 🚗😊 — North Penn Service Team

June 16, 2026

Dealership Rating
Employee Rating

Always a great experience, efficient and friendly Service counter is a 5 and so are the courtesy car service assocites More

by Tutuj23
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Jun 16, 2026

North Penn Mazda responded

Thank you, Tutuj23, for the wonderful review! We're thrilled to hear that you always have a great experience with us. It's especially rewarding to know that our Service Advisors and Courtesy Car team provided efficient and friendly service. We'll be sure to share your kind words with the entire team. We truly appreciate your business and look forward to seeing you again at your next visit!

June 15, 2026

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Employee Rating

Excellent service, I am always happy to take my car there. All personal are very professional and courteous. More

by ELVYSMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jun 15, 2026

North Penn Mazda responded

Thank you, Elvy, for your kind words! We truly appreciate your continued trust in our team. We're delighted to hear that you're always happy with the service you receive and that our staff has consistently provided professional and courteous care. We look forward to serving you again and keeping your vehicle in top condition!

June 13, 2026

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Employee Rating

I have used both service and the body shop. Both are always a total pleasure! Great communication and treated with respect. More

by hardwayinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Caitlin Landis

Jun 15, 2026

North Penn Mazda responded

Thank you for your continued trust in both our Service and Collision Center teams! We're thrilled to hear that you've consistently had such positive experiences with us. Providing great communication, treating every customer with respect, and making the process as smooth as possible are priorities for our team. We truly appreciate your support and look forward to serving you again whenever you need us!

June 13, 2026

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Employee Rating

Robert was so kind and patient when I questioned my extended warranty expiration. The work on my car was great, as always! More

by SANDRA.KILBORN
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Jun 15, 2026

North Penn Mazda responded

Thank you for your kind review, Sandra! We're delighted to hear that Robert was able to assist you with your extended warranty questions and provide the patience and care you deserve. We'll be sure to share your compliments with him. It's also wonderful to know that you're happy with the work performed on your vehicle. We truly appreciate your continued trust in our team and look forward to serving you again!

June 11, 2026

Dealership Rating
Employee Rating

All made very easy. Courteous, and great communication. Appreciate the peace of mind having a decent loaner car. More

by angtaylor4
Recommend Dealer
Yes

Other Employees Tagged: Robert Bell

Jun 12, 2026

North Penn Mazda responded

Thank you for the kind words! We're glad to hear that our team made the process easy and kept you informed throughout your visit. Providing a quality loaner vehicle and peace of mind while your vehicle is being serviced is important to us. We truly appreciate your feedback and look forward to assisting you again in the future!

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