Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,441 Reviews

Dealership Experience

10 yrs, 11 mos

Industry Experience

32 yrs, 7 mos

4.9

1,441 Reviews

Write a Review

1441 Reviews of Wil Jones

June 26, 2026

Dealership Rating
Employee Rating

Communication was on point, repairs were made with as little inconvenience to me as possible. More

by Jillamber78
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 26, 2026

Jillamber78 responded

Will is fantaatic at his job! Definitely an asset for Mazda.

Jun 26, 2026

Jillamber78 responded

Thank you, Mazda. Great experience.

June 25, 2026

Dealership Rating
Employee Rating

Love my Mazda and the dealership employees at North Penn. They are always willing and able to work with me through my service and they offer the utmost customer service experience. ?????????? More

by KATE8097
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 26, 2026

North Penn Mazda responded

Thank you so much for your wonderful review, Kate! We're thrilled to hear you love your Mazda and that our team continues to provide the exceptional service you deserve. Delivering a friendly, helpful, and stress-free experience is always our goal, and we're grateful for your trust and loyalty. We truly appreciate your support and look forward to seeing you again at North Penn Mazda for your next visit!

June 25, 2026

Dealership Rating
Employee Rating

Everything was handled great. From scheduling the appt to the wait time to checking out. Thank you! More

by LASWIACKI
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 26, 2026

North Penn Mazda responded

Thank you for taking the time to share your experience! We're so glad to hear everything went smoothly, from scheduling your appointment to checkout. Our team works hard to make every service visit as convenient and efficient as possible, and it's wonderful to know we delivered. We truly appreciate your trust in North Penn Mazda and look forward to seeing you again for your next visit!

June 24, 2026

Dealership Rating
Employee Rating

Very good communication - love the video walk around. The team is professional and very helpful. More

by JULIESHADLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

North Penn Mazda responded

Thank you for your wonderful feedback! We're delighted to hear that you appreciated our communication and enjoyed the video walk-around experience. Our team takes great pride in providing professional, helpful service, and it's rewarding to know that our efforts made a positive impression. We truly appreciate your support and look forward to assisting you again in the future.

June 24, 2026

Dealership Rating
Employee Rating

We travel a distance for the excellent service we receive. The warm welcome we receive, the exceptional service and hospitality is what keeps us coming back for each and every visit. Thank you for su More

by TREATUMRIGHT
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 24, 2026

North Penn Mazda responded

Thank you so much for your kind words and for taking the time to share your experience. We are truly honored that you choose to travel such a distance to visit us. Providing a warm, welcoming environment and personalized care is at the heart of everything we do, so your feedback means a great deal to our entire team. We sincerely appreciate your trust and loyalty, and we look forward to continuing to serve you for many years to come.

June 23, 2026

Dealership Rating
Employee Rating

I always have an amazing experience, everyone is very professional and considerate. I love having my car serviced there! More

by Dianej
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 24, 2026

North Penn Mazda responded

Hi Diane, Thank you for your kind words! We're thrilled to hear that you consistently have an amazing experience with us. Our team takes great pride in providing professional and considerate service, and it's wonderful to know that you enjoy bringing your vehicle in for service. We truly appreciate your trust and look forward to seeing you again at your next visit! Thank you for choosing us! 🚗✨

June 23, 2026

Dealership Rating
Employee Rating

I always have an amazing experience, everyone is very professional and considerate. I love having my car serviced there! More

by Dianej
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 24, 2026

North Penn Mazda responded

Hi Diane, Thank you for your kind words! We're thrilled to hear that you consistently have an amazing experience with us. Our team takes great pride in providing professional and considerate service, and it's wonderful to know that you enjoy bringing your vehicle in for service. We truly appreciate your trust and look forward to seeing you again at your next visit! Thank you for choosing us! 🚗✨

June 23, 2026

Dealership Rating
Employee Rating

Great customer service Great, customer service. Great, customer service. Great, customer service. Great, customer service. Great, customer service great customer service. More

by ERISMAN.NICK
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 24, 2026

North Penn Mazda responded

Hi Nick, Thank you for the enthusiastic review! We're delighted to hear that you had such a positive experience with our team. Providing great customer service is always our goal, and it's wonderful to know we delivered. We truly appreciate your support and look forward to serving you again in the future! Thanks for choosing us! 😊🚗

June 23, 2026

Dealership Rating
Employee Rating

Great customer service Great, customer service. Great, customer service. Great, customer service. Great, customer service. Great, customer service great customer service. More

by ERISMAN.NICK
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Jun 24, 2026

North Penn Mazda responded

Hi Nick, Thank you for the enthusiastic review! We're delighted to hear that you had such a positive experience with our team. Providing great customer service is always our goal, and it's wonderful to know we delivered. We truly appreciate your support and look forward to serving you again in the future! Thanks for choosing us! 😊🚗

June 23, 2026

Dealership Rating
Employee Rating

Amazing service as always, Wil and the team go above and beyond to make the customers feel welcome. More

by scott_krause1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Jun 24, 2026

North Penn Mazda responded

Thank you, Scott, for the kind words! We're thrilled to hear that Wil and the team made you feel welcome and provided the level of service you deserve. We truly appreciate your support and look forward to assisting you again in the future. Thanks for choosing us!

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