Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,498 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

32 yrs, 10 mos

4.9

1,498 Reviews

Write a Review

1498 Reviews of Wil Jones

September 17, 2026

Dealership Rating
Employee Rating

Great service experience; a very smooth process every step - the team made sure I understood the process by explaining all steps and communication kept me updated More

by JCHELLEW54
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 18, 2026

North Penn Mazda responded

Thank you, JCHELLEW54! We’re so glad to hear your service experience was smooth from start to finish. Keeping you informed and making sure everything is clearly explained is always important to our team. We truly appreciate your feedback and look forward to seeing you again!

September 15, 2026

Dealership Rating
Employee Rating

Very efficient, pleasant, and accommodating a pleasant experience. Have to go back when my part comes in, hopefully it will be another plasant experience. More

by luann4168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Sep 15, 2026

North Penn Mazda responded

Thank you, Luann! We’re so glad to hear your visit was efficient, pleasant, and accommodating. We appreciate your kind words and look forward to providing you with another great experience when you return for your part. Thank you for choosing North Penn!

September 09, 2026

Dealership Rating
Employee Rating

?? Very good experience Will visit again Keep up the good work - - - More

by VSHAH08574
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 11, 2026

North Penn Mazda responded

Thank you, VSHAH08574! We’re happy to hear you had a great experience with us. We truly appreciate your support and look forward to welcoming you back to North Penn again!

September 09, 2026

Dealership Rating
Employee Rating

If I could give a 6 or higher to the first two questions, I would. It's an awesome team. More

by Joe N
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 09, 2026

North Penn Mazda responded

Joe, thank you so much for the incredible feedback! A 6 out of 5 is about as good as it gets! ⭐ We’re thrilled to hear that our team continues to provide you with an awesome experience. We truly appreciate your support and look forward to seeing you again at North Penn!

September 08, 2026

Dealership Rating
Employee Rating

The dealership is beyond excellent. I have bought three cars from you guys over the years.I had my daughter and her family buy their car from you guys More

by SCAMP2531
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 09, 2026

North Penn Mazda responded

Thank you so much, SCAMP2531! Your continued loyalty means a lot to our entire team. Knowing you’ve purchased three vehicles from us over the years—and trusted us enough to recommend North Penn to your daughter and her family—is truly one of the greatest compliments we can receive. Thank you for being part of the North Penn family, and we look forward to serving you for many more years!

September 08, 2026

Dealership Rating
Employee Rating

I owned many different brand cars over the years and Will is the best service advisor I've had. More

by SA
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 08, 2026

North Penn Mazda responded

Thank you for the wonderful review, SA! We’re thrilled to hear that Will stands out as the best service advisor you’ve worked with over the years. We’re lucky to have him on the North Penn Mazda team, and we’ll be sure to share your kind words with him. We truly appreciate your trust and look forward to taking care of you again! 🚗🌟

September 08, 2026

Dealership Rating
Employee Rating

Oil change went well, and the video sent to me to show the various checks was a nice touch. Car was also washed which I appreciated More

by JULMER613
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 08, 2026

North Penn Mazda responded

Thank you for the great review, JULMER613! We’re glad your oil change went smoothly and that you enjoyed the video inspection—it’s a great way to keep you informed about your vehicle. We’re also happy the complimentary wash was appreciated. Thank you for choosing North Penn Mazda, and we look forward to seeing you again! 🚗✨

September 07, 2026

Dealership Rating
Employee Rating

Service department was very professional and customer friendly. From the time I made the appointment via phone call, through the completion of our service, we were treated very well by the service team. More

by TOM FURPHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 08, 2026

North Penn Mazda responded

Tom, thank you so much for the wonderful review and recommendation! We’re glad to hear that our service team made your experience smooth from scheduling your appointment through the completion of your repair. Clear communication and excellent customer care are very important to us, and we truly appreciate you choosing North Penn Mazda for your service needs. We look forward to taking care of you and your vehicle again in the future!

September 07, 2026

Dealership Rating
Employee Rating

Service went smooth Scheduling was easy. Drop off and pick up were also easy. An enjoyable experience More

by DIANE21
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 08, 2026

North Penn Mazda responded

Diane, thank you for the great review! We’re happy to hear that everything from scheduling to drop-off and pick-up was easy and smooth. We appreciate you choosing North Penn Mazda and look forward to making your next visit just as enjoyable!

September 07, 2026

Dealership Rating
Employee Rating

Great customer service by the team Great customer service at the dealership North Penn Great customer service at the dealership North Penn ! ! More

by ERISMAN.NICK
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 08, 2026

North Penn Mazda responded

Nick, thank you for the great review! We’re so glad to hear you received excellent customer service from our team. We truly appreciate you choosing North Penn and look forward to providing another great experience on your next visit!

1
...

Dealership Inventory (211 Vehicles)

new 2026 Mazda CX-50 car, priced at $35,720
2026 Mazda CX-50
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-90 car, priced at $46,500
2026 Mazda CX-90
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $36,120
2026 Mazda CX-50
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Mazda Mazda3 car, priced at $28,675
2026 Mazda Mazda3
new
Machine Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mazda CX-5 car, priced at $36,605
2026 Mazda CX-5
new
Navy Blue Mica exterior
Automatic
All-wheel Drive
new 2026 Mazda CX-30 car, priced at $32,275
2026 Mazda CX-30
new
Deep Crystal Blue Mica exterior
Automatic
All-wheel Drive