Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,478 Reviews

Dealership Experience

11 yrs, 1 mo

Industry Experience

32 yrs, 9 mos

4.9

1,478 Reviews

Write a Review

1478 Reviews of Wil Jones

August 23, 2026

Dealership Rating
Employee Rating

Quick check in, nice personality will recommend to everyone will return for next service. Thank you More

by VNGUYEN9791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Aug 24, 2026

North Penn Mazda responded

Thank you so much for the great review! We’re happy to hear your check-in was quick and that our team made your visit a pleasant one. Please let us know what you can do to turn your 4-star into a 5-star! We truly appreciate your recommendation and look forward to welcoming you back for your next service!

August 22, 2026

Dealership Rating
Employee Rating

The service department seems to be very efficient every time I have been there. I do find them to be quite hopeful and having a loaner car available is an added bonus. More

by ANNEMARIENEWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Aug 24, 2026

North Penn Mazda responded

Thank you, Annemarie! We’re so glad to hear that our service team continues to provide you with efficient and helpful service. We know how important it is to stay on the go, so we’re especially happy that having a loaner vehicle available made your visit even more convenient. We truly appreciate your continued trust in North Penn Mazda and look forward to seeing you again!

August 21, 2026

Dealership Rating
Employee Rating

I highly recommend North Penn Mazda! I take my car to be serviced there on a regular basis. They have excellent customer service. Will is outstanding. We like it so much that my husband More

by kath.needle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Aug 24, 2026

North Penn Mazda responded

Thank you so much, Kath! We truly appreciate your continued trust in North Penn Mazda and your kind words about Will and our service team. It means even more to hear that your family chose us for your husband’s new Mazda as well! We’re grateful to have you both as part of the North Penn Mazda family and look forward to taking care of you for many miles to come! ❤️🚗

August 20, 2026

Dealership Rating
Employee Rating

NP Mazda offers excellent customer service. I recently had my car in for an oil change. There's something making noise with my air-conditioning. I contacted Will and he said bring it in and we' More

by kath.needle
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 21, 2026

North Penn Mazda responded

Thank you so much, Kath! We truly appreciate your kind words and are glad Wil was able to get you in quickly to take a look at the A/C concern. We’ll be sure to pass along your compliments to him. If there is anything we can do to make that 3-Star a 5-Star please let us know! Thank you for trusting North Penn Mazda with your vehicle—we’re always here when you need us!

August 19, 2026

Dealership Rating
Employee Rating

North Penn Mazda is the only service center that I will have my car serviced More

by Ruthnoelbrubaker
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 21, 2026

North Penn Mazda responded

Thank you so much, Ruth! It means a lot to know that North Penn Mazda is the only service center you trust with your vehicle. We truly appreciate your loyalty and look forward to continuing to take great care of you and your Mazda for many miles to come! 😊

August 18, 2026

Dealership Rating
Employee Rating

Everything went smoothly. Will always delivers exceptional customer service! I think Katie helped with check out and she did a phenomenal job as well! I always appreciate the More

by ashbenson50
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 18, 2026

North Penn Mazda responded

Thank you, ashbenson50! We’re thrilled to hear everything went smoothly. Wil, Katie, and TJ will be happy to hear your kind words. We truly appreciate your continued trust in our team and are glad the attention and care we put into your vehicle continues to stand out. We look forward to seeing you again!

August 17, 2026

Dealership Rating
Employee Rating

I only had an inspection. The service guy was the same guy I always have and he was very efficient and got me in and out quickly. More

by keith18914
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 18, 2026

North Penn Mazda responded

Thank you for the great review! We’re glad to hear our service team provided the efficient and timely experience you’ve come to expect from us. We appreciate your continued trust in our team and look forward to assisting you again!

August 17, 2026

Dealership Rating
Employee Rating

I'm so comfortable purchasing and serving my vehicles here. I'm always well taken care of. More

by Joe N
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 17, 2026

North Penn Mazda responded

Thank you, Joe! We truly appreciate your kind words and your continued trust in us. We're glad to hear you always feel comfortable and well taken care of. We look forward to seeing you again!

August 14, 2026

Dealership Rating
Employee Rating

Extremely Friendly and Professional! Wil was fantastic! And , we loved the Video of the service! More

by Michael.dalonzo
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 14, 2026

North Penn Mazda responded

Michael, thank you so much for the wonderful review! We’re thrilled to hear that Wil provided such friendly and professional service. We’re also glad you enjoyed the service video—it’s a great way to keep you informed every step of the way. We truly appreciate your business and look forward to seeing you again!

August 13, 2026

Dealership Rating
Employee Rating

Great to work with, very willing to accomodate anything from a loaner vehical to transportation to and from the dealership More

by jim.nelson419
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Aug 14, 2026

North Penn Mazda responded

Thank you, Jim! We really appreciate your kind words. Our team is always happy to make your service experience as convenient as possible, whether that means providing a loaner vehicle or helping with transportation to and from the dealership. We appreciate your business and look forward to seeing you again!

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