Wil Jones
Wil Jones at North Penn Mazda

Wil Jones

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,513 Reviews

Dealership Experience

11 yrs, 3 mos

Industry Experience

32 yrs, 11 mos

4.9

1,513 Reviews

Write a Review

1513 Reviews of Wil Jones

October 08, 2026

Dealership Rating
Employee Rating

Professional and courteous service. They explained things clearly and communicated well Everyone always has a smile and friendly demeanor. I feel valued as a customer at this dealership More

by precursoragirl
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 09, 2026

North Penn Mazda responded

Thank you for sharing such wonderful feedback! We're so happy to hear that our North Penn Mazda team continues to provide you with friendly, professional, and courteous service. Clear communication and making every customer feel comfortable and valued are incredibly important to us. We truly appreciate your continued trust and loyalty, and we'll always be here to greet you with a smile! Thank you for being part of the North Penn Mazda family!

October 06, 2026

Dealership Rating
Employee Rating

They have been my dealership for over 30 years and have always been excellent to work with. More

by DJWAGNER3
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 06, 2026

North Penn Mazda responded

Thank you so much for your incredible loyalty over the past 30+ years! It means so much to our entire team to have customers who continue to trust us year after year. We truly appreciate your support and look forward to many more years of providing you with the excellent experience you’ve come to expect from North Penn Mazda!

October 02, 2026

Dealership Rating
Employee Rating

I have always liked Caitlyn. He is very professional and is very knowledgeable. The entire team at Mazda are great! More

by HOLLYGOLD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis, Robert Bell

Oct 05, 2026

North Penn Mazda responded

Thank you, Holly! We’re so glad to hear that Caitlyn continues to provide you with professional and knowledgeable service. We truly appreciate your kind words about our entire North Penn Mazda team and your continued support. We look forward to seeing you again!

October 02, 2026

Dealership Rating
Employee Rating

Easy, fast, very friendly, and knowledgeable. Would highly recommend this place. Nice waiting area and easy to get a car loaner. More

by GFERGY44
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 05, 2026

North Penn Mazda responded

Thank you for the great review! We’re happy to hear your visit was easy, fast, and friendly from start to finish. We’re also glad you enjoyed our waiting area and found the loaner process convenient. Thank you for recommending North Penn Mazda—we truly appreciate your support!

October 01, 2026

Dealership Rating
Employee Rating

I was very happy with the professionalism. The facility appears top notch. I was a little dissatisfied I couldn't get the car wash, but I understand that with the confusion of the parking lot More

by alanbruzas
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 02, 2026

North Penn Mazda responded

Thank you, Alan! We’re so glad to hear you were happy with the professionalism of our team and impressed with our facility. We apologize that we weren’t able to provide the car wash during your visit. If you bring your car back we will give you a complimentary car wash. We truly appreciate your understanding while we work through the parking lot improvements. Thank you for your patience and for choosing us—we look forward to welcoming you back again soon!

October 01, 2026

Dealership Rating
Employee Rating

It's been a great pleasure having my 2024 Mazda serviced exclusively at North Penn Mazda! I'd give my service advisor Will a rating of 10+ if the rating scale was 1 - 10! Thank you Will for attending to All More

by LCBIKER
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 02, 2026

North Penn Mazda responded

Thank you so much for your continued trust in North Penn Mazda! We love hearing that Wil continues to provide you with 10+ service and takes great care of you and your 2024 Mazda. We’ll be sure to pass along your kind words to him. Thank you for choosing our team for all of your service needs—we truly appreciate your loyalty and look forward to seeing you again!

Oct 06, 2026

LCBIKER responded

Again, thank you Wil, and your entire North Penn Mazda for their unparalleled professionalism!

October 01, 2026

Dealership Rating
Employee Rating

It's been a great pleasure having my 2024 Mazda serviced exclusively at North Penn Mazda! I'd give my service advisor Will a rating of 10+ if the rating scale was 1 - 10! Thank you Will for attending to All More

by LCBIKER
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 02, 2026

North Penn Mazda responded

Thank you so much for your continued trust in North Penn Mazda! We love hearing that Wil continues to provide you with 10+ service and takes great care of you and your 2024 Mazda. We’ll be sure to pass along your kind words to him. Thank you for choosing our team for all of your service needs—we truly appreciate your loyalty and look forward to seeing you again!

September 30, 2026

Dealership Rating
Employee Rating

I had an Interior/Exterior Total Detailing done by Jason and his team. Communication from making the appointment to updates on my vehicle were great. And when I got my SUV back, it looked even better than t More

by MarkKramerRN
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Oct 02, 2026

North Penn Mazda responded

Thank you, Mark! We’re thrilled to hear Jason and our Detail Team took such great care of your SUV. From clear communication throughout the process to delivering a vehicle that looked even better than showroom condition, that’s exactly the experience we strive for. We’ll be sure to share your kind words with Jason and the team. Thank you for choosing North Penn Imports!

September 28, 2026

Dealership Rating
Employee Rating

Could not be more pleased with this service visit. Everything went smoothly and I appreciate Wil making that happen. More

by samogo@comcast.net
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Sep 28, 2026

North Penn Mazda responded

Thank you for the wonderful review! We’re so glad to hear that your service visit went smoothly and that Wil helped make it such a positive experience. We truly appreciate your continued trust in North Penn Mazda and look forward to taking care of you again next time!

September 24, 2026

Dealership Rating
Employee Rating

Everyone at the dealership was friendly and helpful. Bothe the sales manager and the service manager (Amanda) were a pleasure to work with. More

by REDS1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Miller, Caitlin Landis, Robert Bell , The same manager his last name is Sales

Sep 25, 2026

North Penn Mazda responded

REDS1112, thank you for the great review! We’re happy to hear everyone was friendly and helpful throughout your experience. We’ll be sure to pass along your kind words to Amanda and the rest of our sales and service teams. We truly appreciate your support and look forward to seeing you again!

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