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![Caitlin Sands at Kia of Leesburg](https://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
960 Reviews
Write a Review960 Reviews of Caitlin Sands
June 30, 2021
Went in for my second complimentary oil change was disappointed to find out that my second and third oil change do not include the tire rotation, not sure why ???... disappointed to find out that my second and third oil change do not include the tire rotation, not sure why ???... More
June 25, 2021
Went in for an oil change and tire rotation under a service contract. When I got my car back and a few miles from the dealership I noticed the tires were over-inflated to 51 psi. I also had a paint c service contract. When I got my car back and a few miles from the dealership I noticed the tires were over-inflated to 51 psi. I also had a paint chip I wanted to see if it was covered under my exterior protection coverage I purchased with the car. The service advisor said I would have to go ask the body shop that was at the Subaru dealer. He should have at least been able to answer if the paint chip was covered. More
June 23, 2021
I bought my Kia Optima at this dealership in 2013 so for the past 8 years I have had all my service done here. I have always had excellent service as your service advisors and maintenance crew are the best the past 8 years I have had all my service done here. I have always had excellent service as your service advisors and maintenance crew are the best in the business 👏 More
Other Employees Tagged: Alan Woodyard, Alyssa Cotton
June 17, 2021
Service is great, I only wish they would stop trying to sell extra stuff all the time. I was just in for a recall fix, but they tried to sell me a bunch of stuff. I had just had an oil change a month or sell extra stuff all the time. I was just in for a recall fix, but they tried to sell me a bunch of stuff. I had just had an oil change a month or so earlier, was told all was OK. More
June 16, 2021
I had an awesome experience. They went overboard to make sure you were doing good even inside the dealership. Thank you so much. I can't remember my employees name. I think it is Josh and he was great. sure you were doing good even inside the dealership. Thank you so much. I can't remember my employees name. I think it is Josh and he was great. More
June 14, 2021
Requested service was performed in a reasonable time. Service was performed in the time estimated. Staff was pleasant and courteous. Overall, was pleased with the entire experience. Service was performed in the time estimated. Staff was pleasant and courteous. Overall, was pleased with the entire experience. More
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