Cale Johnson | Page 5

Standard oil change service that was scheduled for 8am appt took until 4pm for vehicle to be completed. Less than 18 months ago this service was completed in just over an hour while I waited. appt took until 4pm for vehicle to be completed. Less than 18 months ago this service was completed in just over an hour while I waited. More

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Very good relationship with Zeke. Very knowledgeable and informative on keeping my vehicles serviced properly. Very knowledgeable and informative on keeping my vehicles serviced properly. More

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Had my new truck come in for a recall. Service was nice up until not having a loaner vehicle for the 4 hours they needed to do the inspection on my truck They do have a shuttle service to Service was nice up until not having a loaner vehicle for the 4 hours they needed to do the inspection on my truck They do have a shuttle service to drop me off somewhere, but it’s only limited to Moses Lake. My home base and work are in Ephrata, it makes no sense to not have loaner vehicles for services like these that take 4 hours. Especially since the only other Toyota dealership option I have is Wenatchee. More

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Had a good experience. Everyone I spoke with was pleasant and good to deal with Everyone I spoke with was pleasant and good to deal with More

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They are always so helpful and go above and beyond every time I come in. time I come in. More

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Great staff. Very helpful. Kept me informed of work being done. Appointment was on time. Very helpful. Kept me informed of work being done. Appointment was on time. More

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Kyrsten and Adreanna were great to work with! Had to stand my ground a bit to get met in the middleish of where I wanted to be. But in the end, everything worked out great. We drove away with a n Had to stand my ground a bit to get met in the middleish of where I wanted to be. But in the end, everything worked out great. We drove away with a nice pickup for a fair price. Can't remember the dudes name at the moment, but I really enjoyed BSing with the guy we signed papers with. More

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The Service Department was quick to answer all of my concerns. I am here in Moses Lake for just a short period but appreciate the customer service effort. Thank you! concerns. I am here in Moses Lake for just a short period but appreciate the customer service effort. Thank you! More

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Staff was very friendly and was very patient with us in making the decision on a vehicle purchase, couldn’t be any more satisfied with the service. making the decision on a vehicle purchase, couldn’t be any more satisfied with the service. More

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John and the rest of the team were great! They looked out for me from the beginning. They looked out for me from the beginning. More

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