601 Reviews
Write a Review601 Reviews of Cale Wood
September 05, 2025
The service advisor that helped me was awesome. Very informative and direct. I showed up 20 min early to my appointment and he was able to get my truck in line earlier than planned. My complaint wo Very informative and direct. I showed up 20 min early to my appointment and he was able to get my truck in line earlier than planned. My complaint would be with the techs doing the service. For a simple tire rotation and oil change, it shouldnt take two hours. The service advisor went out 2 different times to check on status and apologized for the weight. After I got home, I noticed my truck was sitting weird so I checked the air pressure in tires and found that all 4 tires were 10psi off and the fronts were overinflated according to tire specs while the rears were 15 psi under spec. Not sure if the tech was learning or what but for the price you pay for dealing service I do expect better quality of work. More
August 31, 2025
Mike has always taken care of us. Above and beyond doesn't describe it. Its nice having a relationship with your service department as a small shop. Its appreciated. Above and beyond doesn't describe it. Its nice having a relationship with your service department as a small shop. Its appreciated. More
Other Employees Tagged: Mike in service
August 29, 2025
The dealer we met there was Clay, he was super friendly never pushy and very informative about the car I was interested in. He answered all our questions and stayed after closing to make sure we were fully never pushy and very informative about the car I was interested in. He answered all our questions and stayed after closing to make sure we were fully satisfied with our purchase and to make sure we were fully informed on our vehicle. The manager ( I forgot his name) was also very friendly as well as Javier, the man who helped us with our finance. Overall we had the best experience. More
Other Employees Tagged: Javier and I forgot the managers name