Cale Wood

Convenient services offered remotely. The technician provided clear information on what had been done. Great work. The technician provided clear information on what had been done. Great work. More

by GISELLEDENG Verified Customer Verified Customer

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My battery was dead . Ford road service came jumped me said battery is no good . It’s still covered under warranty . Go to the fast line at ford which was a joke they char Ford road service came jumped me said battery is no good . It’s still covered under warranty . Go to the fast line at ford which was a joke they charged the battery made me wait for 3 hours and said it’s good . Yet my truck says other wise to shut stuff off to save battery and it’s died another time since then . We will most likely be getting rid of this truck . The problems are starting . If it’s under warranty it should have just been replaced . So stupid ! More

by Airport.joanne Verified Customer Verified Customer

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The service was good didn't take too long, making appointments always helps get my car up to date. appointments always helps get my car up to date. More

by salcedo.c22 Verified Customer Verified Customer

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My base knob for my music was hanging from the wire. It was not like that when I dropped my vehicle off for service! Very upsetting! It was not like that when I dropped my vehicle off for service! Very upsetting! More

by AMBERLOVELACE21 Verified Customer Verified Customer

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Since 2021 I've owned a Ford Mach E. My vehicle in 2021 had a problem, an electric module went out and dealership ship worked tirelessly to resolve the problem, because at that time, sup My vehicle in 2021 had a problem, an electric module went out and dealership ship worked tirelessly to resolve the problem, because at that time, supplies were held up. Ford gave me an option since they could not get the module to repair the car they referred me to there zlemon Department. 10 Stars up to Ford. The Lemon Department reimbursed me made me whole plus, compensated me for my 3 month of inconvenience Thank you Ford I love my MachE4X. Great dealership. More

by jaminjt916 Verified Customer Verified Customer

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service crew were kind and answered all our questions. we had oil change and they took us in even though we didn't have an appointment. we got our vehicle back in a short time. we had oil change and they took us in even though we didn't have an appointment. we got our vehicle back in a short time. More

by MINISKIRTJOY Verified Customer Verified Customer

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Pleasant to deal with not super pushy about product but knowledgeable if you ask about it knowledgeable if you ask about it More

by prettymommy08 Verified Customer Verified Customer

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Great service, dropped off for my oil change appointment and was out of there within an hour. I was helped promptly and the customer service was exceptional. I will be going back for all my service needs. and was out of there within an hour. I was helped promptly and the customer service was exceptional. I will be going back for all my service needs. More

by YEAGERJESSE8 Verified Customer Verified Customer

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Nearest dealer for the product that we were looking for. The dealership was friendly and fair The dealership was friendly and fair More

by STEENER323 Verified Customer Verified Customer

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prompt, professional and courteous … always use Elk Grove Ford … easy to schedule appointments … go to dealer Ford … easy to schedule appointments … go to dealer More

by JKELKGROVE Verified Customer Verified Customer

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