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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 66

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
744 Reviews
4.5

744 Reviews

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744 Reviews of Cale Wood

April 17, 2024

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Employee Rating

Good people, better results. The service provided by your staff, is the results of good training. More

by None
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Recommend Dealer
Yes
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Apr 18, 2024

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 17, 2024

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Great experience every time I have my vehicle serviced Giana and the crew are Great More

by Luis.a.melendez
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Recommend Dealer
Yes
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Apr 17, 2024

Elk Grove Ford responded

Luis, Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad Cale and Giana were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 16, 2024

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I'm sad we can't get our vehicle washed when it's in for service. More

by wootenretired
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Service Time
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Recommend Dealer
Yes
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Apr 17, 2024

Elk Grove Ford responded

We appreciate your review and for bringing this to our attention, we aim to ensure everyone who visits the dealership has a top-notch experience. Thank you for choosing Elk Grove Ford. Cale and our team hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 16, 2024

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I always have had positive experiences at EG Ford, this time was no different. The service is timely and the associates are friendly. Elk Grove Ford is the only dealership I would recommend without hesitat More

by WAYNE_SCHATZ
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Recommend Dealer
Yes
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Apr 17, 2024

Elk Grove Ford responded

Wayne, Thank you for your very kind service review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 14, 2024

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Employee Rating

Great service from Tony the service manager. Got everything ready for me in a timely manner.Thanks Tony ! More

by Vince
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Recommend Dealer
Yes
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Apr 15, 2024

Elk Grove Ford responded

Vinc,e Thank you for your very kind review. Tony and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 14, 2024

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Employee Rating

Unsatisfied due to the same issue happening with my vehicle and there was nothing they could do about it More

by BRIYYANY_J_1989
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 18, 2024

Elk Grove Ford responded

Briyyany, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Apr 18, 2024

Elk Grove Ford responded

Briyyany, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 13, 2024

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Employee Rating

Very good service would highly recommend thank you very much for your courtesy and service More

by ROBERT_C94509
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Workmanship
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Recommend Dealer
Yes
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Apr 14, 2024

Elk Grove Ford responded

Thanks, Robert, for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 12, 2024

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Employee Rating

I love that I can walk right in and get my truck serviced very fast and speedy. Everybody's very professional and niece. Thank you More

by NICCOOK
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Recommend Dealer
Yes
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Apr 13, 2024

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 12, 2024

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I was in and out in record time. Very great service. The person who was serving me had a wonderful attitude. More

by MODELMACRICH
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Recommend Dealer
Yes
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Apr 12, 2024

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

April 11, 2024

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Employee Rating

Most likely the work good. However getting someone to answer the phone is hit ‘n miss. Communication with the service needs improvement. My vehicle had three different promise More

by WadeJat2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Who is Cale?

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Apr 12, 2024

Elk Grove Ford responded

We appreciate your business and apologize for the lack of communication. Thank you for bringing it to our attention! If it's possible to discuss your experience in more detail, please feel free to contact me directly. Thank you again for your input, and we hope you'll give us another opportunity to serve you and demonstrate our commitment to great service. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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