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Cale Wood

Overview Reviews (745)

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Cale Wood

Cale Wood | Page 18

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5

745 Reviews

Overview Reviews (745)

4.5

745 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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745 Reviews of Cale Wood

August 10, 2025

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Employee Rating

Quick and easy. Was able to come in and same day have the service completed. Very satisfied Was able to come in and same day have the service completed. Very satisfied More

by Rcastro

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 10, 2025 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 08, 2025

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Employee Rating

Excellent service, stand behind their product and repairs were done quickly and professionally. It was a pleasure dealing with the service manager (Tony) who is very professional and completed repairs quickl were done quickly and professionally. It was a pleasure dealing with the service manager (Tony) who is very professional and completed repairs quickly so I could pick up my fifth wheel. A special thank you to all who made this timely repair possible so I could get on with traveling. More

by rwmoitoso

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Very nice job on my repairs.

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Aug 08, 2025 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 08, 2025

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Employee Rating

You guys are awesome. Just one tiny hiccups, but great. Will go there again Thank you. Just one tiny hiccups, but great. Will go there again Thank you. More

by AurleinTodd

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2025 -

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 08, 2025

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Employee Rating

Prompt on time service. No hassle check in. Friendly personal. Clean waiting room. All questions answered No hassle check in. Friendly personal. Clean waiting room. All questions answered More

by Dsens

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 08, 2025 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 06, 2025

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wonderful dealership with amazing customer service, connie was such a great help to me and so was everyone else working on the vehicle. connie was such a great help to me and so was everyone else working on the vehicle. More

by kaitlyn britt

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: connie wedel

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Aug 07, 2025 -

Elk Grove Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Ford. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 05, 2025

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Employee Rating

Found the work truck I needed online, sent an email to Clayton, he had paperwork over in an hour, truck delivered to my shop the next morning. Can’t get much easier than that. Clayton, he had paperwork over in an hour, truck delivered to my shop the next morning. Can’t get much easier than that. More

by KENPINKHAM

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Clayton, Javier, Tony

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Aug 05, 2025 -

Elk Grove Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 02, 2025

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Employee Rating

In and out 45 min just this last time but other times it took 2 hrs hope everything good took 2 hrs hope everything good More

by J

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 03, 2025 -

Elk Grove Ford responded

August 02, 2025

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Professional, quick, clean, friendly, trustworthy and welcoming. They had me safe back on the road. welcoming. They had me safe back on the road. More

by MALEMUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Saul Reyes

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Aug 02, 2025 -

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 02, 2025

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Fast and friendly service with awesome communication kept me informed every step of the way me informed every step of the way More

by JULIO.CARRASCO

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 02, 2025 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 31, 2025

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Just had my 200,000-mile service at Elk Grove Ford. The team was professional, thorough, and explained everything clearly. My car runs smoother than ever—great service as always! The team was professional, thorough, and explained everything clearly. My car runs smoother than ever—great service as always! More

by Isra.Feyli

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 31, 2025 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com