Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 53

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

Contact Me
4.5
745 Reviews
4.5

745 Reviews

Write a Review

745 Reviews of Cale Wood

August 28, 2024

Dealership Rating
Employee Rating

Always very courteous and efficient. I always leave satisfied knowing that the job was well done. More

by longtoriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2024

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Cale and our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 21, 2024

Dealership Rating
Employee Rating

I am satisfied with the service I receive people are friendly the pickup and ride from my home and back to ford is very good More

by Jkhaleyblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 21, 2024

Dealership Rating
Employee Rating

Gianna was my service attendant, and she was very good at making sure I was taken care of. Thank you, Gianna, !!! More

by LEONARD.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 21, 2024

Dealership Rating
Employee Rating

TOO MUCH AND HIGH INTREST NO GOOD HELP FROM THIS DEALER ALWAYS SAY THEY WILL HELP BUT NOT. More

by TAMAIJASONRABO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 24, 2024

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Aug 24, 2024

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 21, 2024

Dealership Rating
Employee Rating

I had this experience in Quick Lane. I am writing to express my dissatisfaction with the recent service I received at your establishment. During my visit, I specifically requested both a More

by Ahmadyaar_qais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 24, 2024

Elk Grove Ford responded

Ahmadyaar, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Aug 24, 2024

Elk Grove Ford responded

Ahmadyaar, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 21, 2024

Dealership Rating
Employee Rating

Very friendly staff. I like the way they helped us to find a car. They always tried to satisfy our needs More

by CARMENDMOLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2024

Elk Grove Ford responded

Carmen, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 20, 2024

Dealership Rating
Employee Rating

I can not see myself doing any type of business with this dealership. My vehicle was dropped off to get some work done and my vehicle was stolen possibly by an employee. (Inside job) but you know the most di More

by VLUERA75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 24, 2024

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

Aug 24, 2024

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 18, 2024

Dealership Rating
Employee Rating

Great, courteous service. Decent pricing and quick turnaround. 6-quart oil change came out to a little over $90 and it was split evenly between labor and parts. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gianna Stellato

Aug 19, 2024

Elk Grove Ford responded

Thank you, Thomas! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 18, 2024

Dealership Rating
Employee Rating

Since moving to Elk Grove in 2011 we have only dealt with Elk Grove Ford. Their Service Center is great and keep our Truck in top condition. I recommend them for all your needs. Saul was great communicating More

by SCOODDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Saul

Aug 19, 2024

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 18, 2024

Dealership Rating
Employee Rating

Love this place everyone is so professional, curtious and polite .I have bought several cars from here never had any problems. I will recommend them to everyone. Thanks Elk Grove Ford. More

by ANDREA2VASQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Luna ,Rachel, Wood,Mike B

Aug 18, 2024

Elk Grove Ford responded

Hi Andrea: Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

...
53
...