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Cale Wood

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Cale Wood

Cale Wood | Page 57

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5

744 Reviews

Overview Reviews (744)

4.5

744 Reviews

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744 Reviews of Cale Wood

June 21, 2024

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Tech did great job and he was really professional and fast on the update he did very good job fast on the update he did very good job More

by HARONBACH

Verified Customer

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Recommend Dealer

Yes

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Jun 23, 2024 -

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 20, 2024

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Repairs were done in a timely manner. and the staff was very friendly and helpful. and the staff was very friendly and helpful. More

by ronniecarter61

Verified Customer

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Recommend Dealer

Yes

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Jun 21, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 18, 2024

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Great work always keeps me informed and very easy to work with thank god for Tony with thank god for Tony More

by Tonyfarris069

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Tony Farris

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Jun 18, 2024 -

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 18, 2024

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The appointment process was simple, communication was excellent and my vehicle was fixed in a timely matter. The Technician (Nick) was very helpful and kept me informed of the process throughout the day. excellent and my vehicle was fixed in a timely matter. The Technician (Nick) was very helpful and kept me informed of the process throughout the day. I was very pleased with the outcome. More

by queenang

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Jun 18, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 18, 2024

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Excellent service, work was done in a timely manner, all staff was helpful and courteous. staff was helpful and courteous. More

by Nancy

Verified Customer

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Recommend Dealer

Yes

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Jun 18, 2024 -

Elk Grove Ford responded

Nancy, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 16, 2024

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Excellent service. Elizabeth was very helpful and kind. My vehicle was serviced very fast. As soon as she was done writing up the service a technician was already takin Elizabeth was very helpful and kind. My vehicle was serviced very fast. As soon as she was done writing up the service a technician was already taking my car into the shop. I left very happy. More

by tyler.donoghue88

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Elizabeth

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Jun 17, 2024 -

Elk Grove Ford responded

Thank you so much for your excellent review, Tyler! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 16, 2024

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Called with dead battery issue, service told me to bring it in appt will be next day first thing. Ford checked it out throughly and even did the recall issue that I was just notified the day before via mail it in appt will be next day first thing. Ford checked it out throughly and even did the recall issue that I was just notified the day before via mail. Serviced stayed in touch with me regarding updates of the service. All under warranty and they even brought my car to me. Wonderful personal service. Kudos to Elk Grove Ford. Thank you More

by Mezid49

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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Jun 17, 2024 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 15, 2024

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Way better than Big valley ford in Stockton. Service sept has been excellent as has the salesperson that helped me Service sept has been excellent as has the salesperson that helped me More

by FRANK8450

Verified Customer

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Recommend Dealer

Yes

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Jun 17, 2024 -

Elk Grove Ford responded

Thank you for the kind words for our team, Frank! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 14, 2024

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Wonder service, Trevor was very helpful and made the experience a great one will definitely refer people to EG ford and send the Trevor’s way experience a great one will definitely refer people to EG ford and send the Trevor’s way More

by THATLULOV

Verified Customer

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Trevor Glantz, Elizabeth Oliver

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Jun 17, 2024 -

Elk Grove Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

June 14, 2024

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Great service & work, very professional Very happy. I would highly recommend I will return Thank you I would highly recommend I will return Thank you More

by APACOWBOYS

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nick

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Jun 17, 2024 -

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com