Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
601 Reviews
4.5

601 Reviews

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601 Reviews of Cale Wood

September 07, 2025

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I came in for a simple fix mechanic was not able to perform the service had to go to neighboring dealership More

by kurtkramer71
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Recommend Dealer
No

September 06, 2025

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Good quality services , the mechanic that was sent out was quick efficient and precise. Great job More

by DRAPERVILLE
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Recommend Dealer
Yes
Sep 06, 2025

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 05, 2025

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The service advisor that helped me was awesome. Very informative and direct. I showed up 20 min early to my appointment and he was able to get my truck in line earlier than planned. My complaint wo More

by KellenOBrine
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Recommend Dealer
Yes
Sep 06, 2025

Elk Grove Ford responded

Kellen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

September 04, 2025

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One of your salesman helped us with our connection with our new phones. He gave us his time even without talking about a new car. More

by Eusebiasman
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Recommend Dealer
Yes
Sep 04, 2025

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 31, 2025

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Mike has always taken care of us. Above and beyond doesn't describe it. Its nice having a relationship with your service department as a small shop. Its appreciated. More

by Adam
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Recommend Dealer
Yes

Other Employees Tagged: Mike in service

Aug 31, 2025

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 29, 2025

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The dealer we met there was Clay, he was super friendly never pushy and very informative about the car I was interested in. He answered all our questions and stayed after closing to make sure we were fully More

by MA.DURAN99
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Recommend Dealer
Yes

Other Employees Tagged: Javier and I forgot the managers name

Aug 29, 2025

Elk Grove Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 29, 2025

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He got me a great deal on my Ford Escape thank you Steve great job. More

by Lisa Scott
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Recommend Dealer
Yes
Aug 29, 2025

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 26, 2025

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Mike and his Manager were amazing after I initially wasn't happy with my service. They made it right and my cars doing great! More

by Shavaun
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Recommend Dealer
Yes

Other Employees Tagged: Mike McKnight

Aug 26, 2025

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 25, 2025

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Stephen was very knowledgeable and helpful. He took his time helping us to understand our new vehicle. More

by CHRISTINAJAQUES
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Recommend Dealer
Yes

Other Employees Tagged: Stephen

Aug 25, 2025

Elk Grove Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

August 23, 2025

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My car has only 52000 miles on it and I had 3 major problems and you wanted $6000 to fix it. I will never be back or buy a Ford again. More

by FLAUSTIN
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Recommend Dealer
No
Aug 26, 2025

Elk Grove Ford responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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