Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 61

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

Contact Me
4.5
744 Reviews
4.5

744 Reviews

Write a Review

744 Reviews of Cale Wood

May 23, 2024

Dealership Rating
Employee Rating

Appointments are sometimes weeks out for service or even an oil change and tire rotation. They need more technicians More

by THocevar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2024

Elk Grove Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 23, 2024

Dealership Rating
Employee Rating

Workers were helpful and nice, prices significantly increased since we were in previously. Will most likely go elsewhere from here on out. More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2024

Elk Grove Ford responded

Thank you, Ryan, for taking the time to share your thoughts on working with our team. We do hope that you will visit us again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 23, 2024

Dealership Rating
Employee Rating

Had my oil changed new back breaks and had a recall on my Ford edge!they took care of everything for us!thank you for your service 🙂 More

by kes961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 29, 2024

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 19, 2024

Dealership Rating
Employee Rating

The service given to me was great and the pricing is fare for a dealership. I did meet some really nice people but then a couple had a less than desirable attitude. Almost like they had better things to do. More

by OFFICER99999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 20, 2024

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 18, 2024

Dealership Rating
Employee Rating

Took care of the problem with the oil change and let know of a future issue also More

by JMBROWN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 19, 2024

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 17, 2024

Dealership Rating
Employee Rating

Came to my house and 20 mins latter the recall was fixed didn’t have to go into the facility More

by Mezid49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 19, 2024

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 17, 2024

Dealership Rating
Employee Rating

No hassle did the job fixed my truck accepted the warranty did a good job More

by jamesdavis0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 19, 2024

Elk Grove Ford responded

Thanks, James, for sharing about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 16, 2024

Dealership Rating
Employee Rating

Cale took care of business and kept me informed on status of 10k service and 3 outstanding recalls. More

by Bobcourtnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 16, 2024

Elk Grove Ford responded

Thank you for the kind words for our service department, Bob! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 14, 2024

Dealership Rating
Employee Rating

Customer service needs work. Lack of communication with the customer is poor. The fact you can’t make an appointment is crazy. More

by Raultellez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
May 18, 2024

Elk Grove Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Raul, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 18, 2024

Elk Grove Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, Raul, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 14, 2024

Dealership Rating
Employee Rating

The department was organized and offered pleasant customer service. My vehicle was completed in a timely manner. More

by ARANGOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
May 15, 2024

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

1
...
60
61
62
...
75