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Cale Wood

Overview Reviews (744)

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Cale Wood

Cale Wood | Page 62

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5

744 Reviews

Overview Reviews (744)

4.5

744 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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744 Reviews of Cale Wood

May 12, 2024

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Employee Rating

I've had a great experiences with Elk Grove Ford for many years. Great work!!! years. Great work!!! More

by MIKOLAMA2001

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 12, 2024 -

Elk Grove Ford responded

Miko, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 11, 2024

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Employee Rating

Come there last 15 year and all the time is Customerservice mechanic. Everybody is good i. Customerservice mechanic. Everybody is good i. More

by AUJLA916

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 12, 2024 -

Elk Grove Ford responded

Thanks for sharing about your experience with Elk Grove Ford. Cale and our team appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 10, 2024

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Employee Rating

The service is what is expected, I was in and out in 1 hour. So Good price,, good service, good business. hour. So Good price,, good service, good business. More

by Tim moffatt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 11, 2024 -

Elk Grove Ford responded

Tim, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2024

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Employee Rating

They’ve chosen really good employees, especially their service advisor Elizabeth, she is very communicative and goes above and beyond. service advisor Elizabeth, she is very communicative and goes above and beyond. More

by SMEDDOCK

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Luna, Elizabeth Meddock, Rachel Wood

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May 10, 2024 -

Elk Grove Ford responded

We are very happy to hear Cale, Elizabeth, and our team provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2024

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Employee Rating

They were kind and courteous. On time, and explained everything in full detail. Excellent customer service. On time, and explained everything in full detail. Excellent customer service. More

by Consulaws

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: The receptionist at the front desk and the young lady who actually serviced me. I'm not sure who Cale Wood is.

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May 10, 2024 -

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 09, 2024

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Employee Rating

I purchased a vehicle with Elk Grove Ford. They had really friendly service and were very helpful They had really friendly service and were very helpful More

by PETEAYALA

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Great service

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May 09, 2024 -

Elk Grove Ford responded

Pete, Thank you so much for your excellent review! We are so glad that Cale and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 07, 2024

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Employee Rating

Service department is the best. Easy to get into and did exactly the work necessary. Highly recommend. Easy to get into and did exactly the work necessary. Highly recommend. More

by MLWSPT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 08, 2024 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 07, 2024

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Employee Rating

Clerks are always courteous and friendly. They greet me with a smile and let me know how long the wait might be. I’ve never had to wait long They greet me with a smile and let me know how long the wait might be. I’ve never had to wait long More

by haamidkhan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 07, 2024 -

Elk Grove Ford responded

Haamid, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

May 06, 2024

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Employee Rating

The girl I dealt with was on top of everything. It took less than the time she said it would take. It took less than the time she said it would take. More

by MELMCELWEE

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 07, 2024 -

Elk Grove Ford responded

May 06, 2024

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Employee Rating

Very fast and efficient service , friendly customer service. Would definitely use them again . Clean waiting area service. Would definitely use them again . Clean waiting area More

by frederica529

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 07, 2024 -

Elk Grove Ford responded

Frederica, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com