Cale Wood | Page 7

Although I did not have an appointment they put me in the queue- grateful as I was going on a trip and just had not had time to schedule an appointment ahead of time. queue- grateful as I was going on a trip and just had not had time to schedule an appointment ahead of time. More

by SLALTMAN6 Verified Customer Verified Customer

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My service advisor Dana was amazing. She was very thorough and understanding of my service questions and concerns with my vehicle. They were very prompt and getting my vehicle in and dia She was very thorough and understanding of my service questions and concerns with my vehicle. They were very prompt and getting my vehicle in and diagnosed. They did an excellent job recognizing additional service related needs for my vehicle. The estimate for repairs was very detailed and itemized. The service manager and Dana in addition to other members of the dealership were very happy to work with me on pricing to minimize as much process as possible, which was greatly appreciated. It wound up saving me over $1000 in repair cost and we’re still able to get all the repairs notated fixed. They provided detailed pictures of before and after on my repairs, which was greatly appreciated and communicated with me via text, email, phone call on a regular basis to keep me updated on the status of my vehicle. Even through the Christmas and New Year’s holidays they were very good at communicating updates. I highly recommend Elk Grove Ford service center and you should definitely ask for Dana. She will take care of you.!!! Thank you Elk Grove Ford and all the team members that assisted me and worked on my vehicle. More

by R.W.STANLEY Verified Customer Verified Customer

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Nice looking place with people that looked happy. Good communication from staff. Great car selection. Good communication from staff. Great car selection. More

by CDARRACQ Verified Customer Verified Customer

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Elk Grove Ford never disappoints. From Sales to Service, the entire operation is knowledgeable, professional, and efficient. From Sales to Service, the entire operation is knowledgeable, professional, and efficient. More

by JOSH@POWERPRODUCE.NET Verified Customer Verified Customer

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Special ordered new truck. They were very accommodating. Kept me informed on status of vehicle and its progress They were very accommodating. Kept me informed on status of vehicle and its progress More

by AFMAYNE Verified Customer Verified Customer

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They are very respectful, considerate, and hard working. They tried their hardest to complete the job as fast as they could and I appreciate all the hard work. They tried their hardest to complete the job as fast as they could and I appreciate all the hard work. More

by MICHELLEW.SACSCG2 Verified Customer Verified Customer

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I have been using Elk Grove Ford for 13 years. I have always been satisfied with the people and the service there. I have always been satisfied with the people and the service there. More

by JIMPONSFORD Verified Customer Verified Customer

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The customer service is great Mr Mata is excellent and very helpful I recommend Elk Grove Ford very helpful I recommend Elk Grove Ford More

by PAULINOCABRERA.PC Verified Customer Verified Customer

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Excellent service working with Elk Grove Ford. They were very helpful in fixing my truck. They were very helpful in fixing my truck. More

by ering8 Verified Customer Verified Customer

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Great service. Everything time I have been there, they are very helpful and great service Everything time I have been there, they are very helpful and great service More

by RODVIC0514 Verified Customer Verified Customer

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