It was easy to schedule the service, and the technician
wad very friendly . Happy with the service
wad very friendly . Happy with the service
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by rosabaquero
Verified Customer
Verified Customer
Service Price Transparency
Jan 30, 2026 -
Elk Grove Ford responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Regards,
Cale Wood, General Manager
916-478-7000
calewood@lithia.com
This dealship is one of the best shop in elk grove ca i
wouldn't take my truck no where else thank u elk Grove Ford
wouldn't take my truck no where else thank u elk Grove Ford
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by joebigdaddy700
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2026 -
Elk Grove Ford responded
Thank you for choosing Elk Grove Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Best Regards,
Cale Wood, General Manager
916-478-7000
calewood@lithia.com
Greeted us promptly and were very courteous.
Our vehicle has always been serviced here. Very happy the service.
Our vehicle has always been serviced here. Very happy the service.
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by MAYPAPADILLA
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Adrien Perez
Jan 27, 2026 -
Elk Grove Ford responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford.
Best Regards,
Cale Wood, General Manager
916-478-7000
calewood@lithia.com
De lo mejor ,en atencion al cliente,y la verdad,todo lo
relacionado a mi carro es de lo mejor gracias. Un comentario mas gracias por tener personas que hablan español, aunque las primeras personas que me a
relacionado a mi carro es de lo mejor gracias. Un comentario mas gracias por tener personas que hablan español, aunque las primeras personas que me atendieron hablan español,pero no quisieron atenderme y me mandaron con una señorita muy hamable .. creeo que si queremos tener mejores puestos ,el ser bilingues les hayudaria mas a los trabajadores, y ala compañia en donde trabajen el hablar español no es un delito ni tampoco tener verguenza en hablarlo,.Gracias por sus servicios muy contenta,por mi carro.
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by Gabriela
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Elk Grove Ford responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Best Regards,
Cale Wood, General Manager
916-478-7000
calewood@lithia.com
Great service and advisors they appear to work as a team
very happy with this service
very happy with this service
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by DWATS55
Verified Customer
Verified Customer
Service Price Transparency
Jan 24, 2026 -
Elk Grove Ford responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford.
Best Regards,
Cale Wood, General Manager
916-478-7000
calewood@lithia.com
Polite.
However if you do not have a Ford and are with Lithia expect an oil change to take 1.5-2hrs
However if you do not have a Ford and are with Lithia expect an oil change to take 1.5-2hrs
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by ENPARKER72
Verified Customer
Verified Customer
Service Price Transparency
Jan 25, 2026 -
Elk Grove Ford responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Rob Heaney
Service Manager
262-522-1000
Jan 25, 2026 -
Elk Grove Ford responded
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Rob Heaney
Service Manager
262-522-1000
Hello.
Best dealership i have been to. I will continue to keep buying from Elk Grove Ford. Thank you.
Best dealership i have been to. I will continue to keep buying from Elk Grove Ford. Thank you.
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by WILLISROGER41
Verified Customer
Verified Customer
Other Employees Tagged:
Aaron Magana and Sales associate Mr. Perkins
Jan 22, 2026 -
Elk Grove Ford responded
Here at Elk Grove Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Best Regards,
Cale Wood, General Manager
916-478-7000
calewood@lithia.com
Steve our salesman, was super nice.
Staff was really nice. Straight forward and to the point. In and out smooth transaction. Thank you again. Dan Huff.
Staff was really nice. Straight forward and to the point. In and out smooth transaction. Thank you again. Dan Huff.
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by TRISHAHUFF0806
Verified Customer
Verified Customer
Jan 19, 2026 -
Elk Grove Ford responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Best Regards,
Cale Wood, General Manager
916-478-7000
calewood@lithia.com
Tony and Rick do an excellent job of taking care of their
customers. Five Stars.
customers. Five Stars.
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by FGALLARDO1
Verified Customer
Verified Customer
Other Employees Tagged:
Tony Ferris
Jan 15, 2026 -
Elk Grove Ford responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come!
Best Regards,
Cale Wood, General Manager
916-478-7000
calewood@lithia.com
Great service advisor at the quick lane, very
professional and fast service. I will be back soon!
professional and fast service. I will be back soon!
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by FUTUREATTORNEY93
Verified Customer
Verified Customer
Service Price Transparency
Jan 15, 2026 -
Elk Grove Ford responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Best Regards,
Cale Wood, General Manager
916-478-7000
calewood@lithia.com
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