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Cale Wood

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Cale Wood

Cale Wood | Page 76

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5

758 Reviews

Overview Reviews (758)

4.5

758 Reviews

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758 Reviews of Cale Wood

November 14, 2023

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Great service and add great constant communication, gives you a great overall experience. Thank you Elk Grove Ford. you a great overall experience. Thank you Elk Grove Ford. More

by DBICKEL

Verified Customer

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Recommend Dealer

Yes

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Nov 15, 2023 -

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 14, 2023

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Very helpful personnel and vary greatly and awesome respect for people love you're work ❤️ keep up the good work respect for people love you're work ❤️ keep up the good work More

by mariaylole76

Verified Customer

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Recommend Dealer

Yes

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Nov 15, 2023 -

Elk Grove Ford responded

Thank you so much for your excellent review, Maria! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 13, 2023

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It was quick was done within a couple hours. It's hard to schedule oil change when it shows 5% oil life left and don't know how to use my points for maintenance. It's hard to schedule oil change when it shows 5% oil life left and don't know how to use my points for maintenance. More

by robert.mitchell6561

Verified Customer

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Recommend Dealer

Yes

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Nov 13, 2023 -

Elk Grove Ford responded

Robert, Thanks for sharing about your experience with Elk Grove Ford. Cale and our team appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 11, 2023

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The service at ford was amazing. The receptionist was very friendly with a smile. She was very helpful and patient in answering my questions. I would definitely return and recommen The receptionist was very friendly with a smile. She was very helpful and patient in answering my questions. I would definitely return and recommend your great service. More

by E

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: The receptionist

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Nov 12, 2023 -

Elk Grove Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 11, 2023

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Did a good job. Well done. Quick service. Friendly workers made the appointment stress free Well done. Quick service. Friendly workers made the appointment stress free More

by BANGHUUNGUYEN

Verified Customer

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Recommend Dealer

Yes

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Nov 11, 2023 -

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 11, 2023

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I like going here & getting work done. Only problem I had this time, is that they sent me a text saying to ask or text anything at anytime. Yet when I asked it if they could replace the wi Only problem I had this time, is that they sent me a text saying to ask or text anything at anytime. Yet when I asked it if they could replace the windshield wipers, there was no answer. When it was time to pay, they said I had to inform them at the beginning. Just saying, don’t send me a text saying to text anything at anytime, then act like you didn’t get it. More

by James Jamias

Verified Customer

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Recommend Dealer

Yes

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Nov 11, 2023 -

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, James, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 10, 2023

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Very nice staff. The place was well kept and efficient. I got an oil change. The place was well kept and efficient. I got an oil change. More

by Alittleford

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: The men whom opened the door for me and my scooter.

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Nov 11, 2023 -

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 10, 2023

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Overall good experience. Should take people in order of appt and then who shows up first. Did not happen this way for me. Seems to be a trend at your establishment. Should take people in order of appt and then who shows up first. Did not happen this way for me. Seems to be a trend at your establishment. More

by JASONSPRINGER72

Verified Customer

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Recommend Dealer

Yes

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Nov 11, 2023 -

Elk Grove Ford responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Jason, feel free to contact us at your convenience. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com