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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood | Page 75

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
768 Reviews
4.5

768 Reviews

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768 Reviews of Cale Wood

December 11, 2023

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Employee Rating

I was having electrical issues with my hybrid. I brought it in a couple times but it didn't get resolved completely. I brought in again & they looked into it further and found a T.S.B on it and no More

by JUSTCUZDMC
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Recommend Dealer
Yes

Other Employees Tagged: Gianna

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Dec 11, 2023

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 09, 2023

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Super easy to work with. Straight forward deal. No haggling. Beyond and above service. Great people! More

by DARRELLHUNTINGTON
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Recommend Dealer
Yes

Other Employees Tagged: Rachael Woods, Austin, Trevor

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Dec 10, 2023

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Darrell, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 08, 2023

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People were very helpful and let me know when things needed to be done! I didn't know it would take 4 hours!! More

by CAROLYNS_QUILTS
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Recommend Dealer
Yes
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Dec 08, 2023

Elk Grove Ford responded

Thanks for sharing your thoughts about your experience with Elk Grove Ford. We appreciate your business and hope to see you again soon! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 06, 2023

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Always. have given great service and follow up on when my vehicle will be ready More

by Mike
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Recommend Dealer
Yes
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Dec 09, 2023

Elk Grove Ford responded

Thank you, Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 05, 2023

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Very friendly from cashier to service person to Irene to transport driver! Key always make your trip home or back to the dealership a great experience! More

by rdgilmore
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Nick

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Dec 06, 2023

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

December 01, 2023

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Very busy and hard to schedule and hard to reproduce any issues. Have to return to complete. More

by CWCORREA2011
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Dec 01, 2023

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 30, 2023

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I wsnt expecting to have to look for my car when i picked it up More

by tristenkali70
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Recommend Dealer
Yes
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Dec 01, 2023

Elk Grove Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 30, 2023

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When the car was there had great communication with my service rep. The second I picked up the car it took them a week to get back to me regarding a question I had and in the end there only answer was to More

by Lmsmith2d
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Dec 01, 2023

Elk Grove Ford responded

Thank you for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 30, 2023

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Service manager Jason did things the right way. Professional. Accommodating. Above and beyond to make sure my experience was done well. More

by MYNYJETS
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Recommend Dealer
Yes
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Dec 01, 2023

Elk Grove Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

November 29, 2023

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Employee Rating

Able to fix my concern regarding my car. Nick is very pleasant.and willing to help right away More

by MARIDURA7
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Workmanship
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Recommend Dealer
Yes
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Nov 30, 2023

Elk Grove Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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