Caleb Gates

I really like my experience at Walser. They were so kind, and I am satisfied with my new car. They were so kind, and I am satisfied with my new car. More

by ehdfuf0110 Verified Customer Verified Customer

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Thanks so much for your help! You made buying a new car an easy and enjoyable experience. I appreciate all your helpfulness and pleasant attitudes. You made buying a new car an easy and enjoyable experience. I appreciate all your helpfulness and pleasant attitudes. More

by clenzen55 Verified Customer Verified Customer

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The staff is very friendly, especially Amanda. The processes was easy. Much better than my previous experience. The processes was easy. Much better than my previous experience. More

by daladesigns65 Verified Customer Verified Customer

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Paul was super helpful and friendly. He explained everything about the Ioniq to us and helped us navigate our first electric vehicle experience well. He explained everything about the Ioniq to us and helped us navigate our first electric vehicle experience well. More

by holly.palmersten Verified Customer Verified Customer

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Paul was fantastic to work with. Very patient, knowledgeable, and trustworthy. I would definitely look to him for help with a future purchase. Very patient, knowledgeable, and trustworthy. I would definitely look to him for help with a future purchase. More

by sarahpcoffey Verified Customer Verified Customer

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I don't usually give negative rating. I never have problems with the services the last few years at all, they are always on top of things and communicative. However, the last 2 recent vis I never have problems with the services the last few years at all, they are always on top of things and communicative. However, the last 2 recent visits, they were not communicative at all. The first time, I had my car in for oil change and they told me that my car was ready to be pick up 4 minutes before the closing time, so I was not able to make it on time. Fortunately, the show room staff are helpful and was able to help me get my car. The most recent visit, we tried to get our car for a diagnostic test to see what's going on with the horn. I specifically asked the staff how long they think it will take, they said that it should be ready by 1:50 in the afternoon but they will keep me updated by texts. I never got any updates on my car the whole afternoon and I was anticipating to get my car back that day, so we drove to the store hoping to get some answers. By that time, the service center was already closed, so we had to ask the showroom staff for help once again, and they were very helpful and got someone to give us a status update. Turns out they didn't have the right maintenance person qualified enough to check on my car even though they attempted to, which is ok, if they would have communicated that to me. I was very disappointed to the last service. They told me that they would be in touch to reschedule my horn fix, but I still haven't received any call to reschedule. I really hope they can improve on the communication part cause I really enjoyed the overall experience from this dealership. More

by Kiko Verified Customer Verified Customer

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Paul provided the ideal purchasing experience. He wasn't pressuring me into buying and I appreciated him doing some homework on the non-Hyundai I purchased ( Volvo xc40 ) He wasn't pressuring me into buying and I appreciated him doing some homework on the non-Hyundai I purchased ( Volvo xc40 ) More

by jaredmneis Verified Customer Verified Customer

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Excellent customer service. Thomas was able to get all of our questions and concerns answered. Very satisfied with our vehicle. Fair pricing. Thomas was able to get all of our questions and concerns answered. Very satisfied with our vehicle. Fair pricing. More

by ktyselberg Verified Customer Verified Customer

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I have sent messages outlining my concerns and they are ignoring me. There are plenty of things that didn't go as expected and overall the experience has been less than positive. The worst part is their ignoring me. There are plenty of things that didn't go as expected and overall the experience has been less than positive. The worst part is their attempt to manipulate by ignoring me. Just makes me want to give them this car back and go buy one somewhere else. More

by kristinnupton Verified Customer Verified Customer

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Excellent service, we come just to check out the inventory and left with a awesome vehicle inventory and left with a awesome vehicle More

by agalvez1122 Verified Customer Verified Customer

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