Josh Liddicoat

My salesperson Josh Mapps was awesome. He listened to me on the type of vehicle I was looking, found it on the lot, and did an excellent job of explaining all the features of my new Sant He listened to me on the type of vehicle I was looking, found it on the lot, and did an excellent job of explaining all the features of my new Santa Fe and selling me the vehicle. Josh walked me through the application process and selling the car. The only reason I gave the dealership four stars instead of 5 stars was because of the sales manager. Josh Mapps did an excellent job explaining to me the advantage of the extended warranty and gap insurance. After careful consideration I decided not to go with the additional coverage. After a few minutes the sale manager came by and said he had to send Josh Mapps out on an errand. I thought this was weird because we were in the process of buying a $45,000 vehicle (but it is what it is). The sales manager tried to sell me the additional coverage. I once again told the sales manager I was not interested in the additional coverage. The sales manager left and a third person (who did not identify himself) came by the desk and tried to sale me the additional coverage. At this point I was getting frustrated and stated that I will just buy the car another time. After making that statement my salesperson returned from his errand, and I finish buying the car. I am 65 years old and have been buying new vehicle my entire adult life. I have an excellent credit score and easily qualified for the financing of 60 months interest free. It just really gave me a sour taste of the dealership when I felt like I wasn't being heard and what I consider as pressure tactics on me to buy something I clearly stated that I didn't want. Thank you for reading my review. More

by tomschmalz Verified Customer Verified Customer

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Was one of the best dealer have ever gone in my life time Thank you. Thank you. More

by edwinogega0 Verified Customer Verified Customer

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Our experience at Walser Hyundai was exceptional! The friendly welcome and knowledgeable information from Rhett was outstanding, so much so, we returned to purchase from him. Rhett and Jason made the The friendly welcome and knowledgeable information from Rhett was outstanding, so much so, we returned to purchase from him. Rhett and Jason made the purchase easy and the process was seamless and expedient. We highly recommend Walser Hyundai because the team there was professional, knowledgeable, and personal. More

by connie.huberty Verified Customer Verified Customer

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Thanks so much for your help! You made buying a new car an easy and enjoyable experience. I appreciate all your helpfulness and pleasant attitudes. You made buying a new car an easy and enjoyable experience. I appreciate all your helpfulness and pleasant attitudes. More

by clenzen55 Verified Customer Verified Customer

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I'd rate Josh very highly He and Samson were a real pleasure to work with. Because of this, I'd recommend Walser as a good place to purchase a car. pleasure to work with. Because of this, I'd recommend Walser as a good place to purchase a car. More

by chresther Verified Customer Verified Customer

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Everything was clearly explained. I got updates along the way (which is great when you're waiting at the dealership). Everyone I interacted with was friendly and professional. I got updates along the way (which is great when you're waiting at the dealership). Everyone I interacted with was friendly and professional. More

by christygmsmith Verified Customer Verified Customer

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Wonderful service! I have to say one of the best dealerships I’ve been to! I have to say one of the best dealerships I’ve been to! More

by captnemo44 Verified Customer Verified Customer

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Josh was a nice guy, but not too pleased about how everything went down on new Palisade. My wife stopped in saying she had a price from another dealership, but they didn't have the color she wanted. I everything went down on new Palisade. My wife stopped in saying she had a price from another dealership, but they didn't have the color she wanted. If they could hit that price, she would come back the next day. He said "we can do that." She also said she didn't have a lot of time, so asked to have everything done in advance to be in and out in an hour. Again, assurances were given. The next day 1) the cost was $1,500 higher than the other dealership and 2) it took 4 hours. Furthermore, the finance manager was extremely condescending about my wife's income and made me co-sign on the loan remotely. Overall, pretty terrible experience. Love the car though! More

by Active Dad Verified Customer Verified Customer

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Extremely friendly and professional experience. Josh took his time to explain things to me with no pressure of any kind. This was a new way to buy a car, no stress, very kind and caring! Josh took his time to explain things to me with no pressure of any kind. This was a new way to buy a car, no stress, very kind and caring! More

by STRONGENUF Verified Customer Verified Customer

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Paul was fantastic to work with. Very patient, knowledgeable, and trustworthy. I would definitely look to him for help with a future purchase. Very patient, knowledgeable, and trustworthy. I would definitely look to him for help with a future purchase. More

by sarahpcoffey Verified Customer Verified Customer

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