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Caleb Harmon

Overview Reviews (17) Inventory (234)

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Caleb Harmon

Caleb Harmon | Page 2

Sales Representative

Burnsville Toyota

14730 Buck Hill Rd.
Burnsville, MN 55306

5.0

17 Reviews

5.0

17 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (17) Inventory (234)

Dealership Experience

3 yrs, 5 mos

Languages Spoken

English

17 Reviews of Caleb Harmon

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September 27, 2023

Dealership Rating

Employee Rating

Caleb did a great job from the original order to delivery and training on our new Crown. and training on our new Crown. More

by djohnson74

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Sep 29, 2023 -

Burnsville Toyota responded

Thank you for taking the time to share your kind feedback about Caleb. Each employee is a valued member of the Burnsville Toyota team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 14, 2023

Dealership Rating

Employee Rating

Always a pleasure to work with burnsville toyota. My father used to come here in the 90s, and I continue to come here. My father used to come here in the 90s, and I continue to come here. More

by 5NAHALF

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: David Smith, Matt Christiansen, Sean O'Driscoll

Helpful 0

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Sep 18, 2023 -

Burnsville Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and truly value your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

August 11, 2023

Dealership Rating

Employee Rating

My salesperson, Caleb was great, did a great job answering my questions and keeping me posted during the 10 month wait until I got my new car. However, my experience with the Finance Dept was anythi answering my questions and keeping me posted during the 10 month wait until I got my new car. However, my experience with the Finance Dept was anything but great. I was given misleading information about what my new car warranty covered and was talked into the extended vehicle coverage. I called Toyota directly, received clarification on what is actually covered and promptly canceled the expensive extended coverage. More

by GKLAUBE

Verified Customer

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Caio Evangelista

Helpful 0

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Aug 15, 2023 -

Burnsville Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

Sep 05, 2023 -

GKLAUBE responded

Update as of 9/5/23: I have contacted Nathan Dietz twice now and have received no response.

July 07, 2023

Dealership Rating

Employee Rating

Caleb provided us with great service! He is very knowledgeable and was very patient. Great example of Toyota customer service. Thank you Caleb!!! He is very knowledgeable and was very patient. Great example of Toyota customer service. Thank you Caleb!!! More

by shelly.kozera

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jul 11, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to write such great feedback, Shelly. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Caleb was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 11, 2023

Dealership Rating

Employee Rating

Caleb helped me select the perfect car for our needs. He was patient and kind while I sorted out advantages of three options. He’s a professional and a gentleman! I love my new RAV4 hybrid! Thank you, Ca He was patient and kind while I sorted out advantages of three options. He’s a professional and a gentleman! I love my new RAV4 hybrid! Thank you, Caleb! More

by DeAnn

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Helpful 0

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Jun 13, 2023 -

Burnsville Toyota responded

DeAnn, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 10, 2023

Dealership Rating

Employee Rating

Knowledgeable, honest and upfront and were able to get my car in half the time estimated. Caleb kept me informed of my wait list status and all other pertinent information. Thanks Burnsville Toyota. car in half the time estimated. Caleb kept me informed of my wait list status and all other pertinent information. Thanks Burnsville Toyota. More

by pbaskfield

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Bill Farmer

Helpful 0

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Jun 13, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

April 17, 2023

Dealership Rating

Employee Rating

Very caring and wanted me to find the vehicle for MY needs not just whatever was the most expensive! needs not just whatever was the most expensive! More

by ShelbsHartman

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Caio Evangelista

Helpful 0

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Apr 19, 2023 -

Burnsville Toyota responded

Shelbs, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

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