Cameron Goudreau | Page 49

Great customer service skills. Came into service with a flat tire and Cameron was able to get it fixed and us on the road again to 2 hours. Came into service with a flat tire and Cameron was able to get it fixed and us on the road again to 2 hours. More

by pfg504 Verified Customer Verified Customer

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Service was on time and expertly done. I was kept informed throughout the service and repair process. I was kept informed throughout the service and repair process. More

by DVanEss Verified Customer Verified Customer

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This was the first time servicing my X5 here and Cameron was extremely helpful and courteous. He made sure the problem was addressed. I look forward to the next service. Thank you. was extremely helpful and courteous. He made sure the problem was addressed. I look forward to the next service. Thank you. More

by tony.somai Verified Customer Verified Customer

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Good staff, comfy chairs & helpful communication. Appreciate their service & follow through. Will be back again for my next service Appreciate their service & follow through. Will be back again for my next service More

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Very clean and spacious service waiting area. Love getting the video vehicle inspection, very informative. Love getting the video vehicle inspection, very informative. More

by michael_grider Verified Customer Verified Customer

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I was disappointed, after we scheduled this routine service (and a concern check), over a week in advance, and we ended up needing to wait about an hour for a rental they KNEW we would need. Also, on service (and a concern check), over a week in advance, and we ended up needing to wait about an hour for a rental they KNEW we would need. Also, online, when I scheduled the service, it said that we'd be getting a BMW loaner, but when I told Cameron about it, he said that the online scheduling system automatically sends it over to Hertz rental. We got a Chevy Equinox, which was not clean. It took me from point A to point B, but Inside not enjoy the ride, to be honest. I noticed that the person waiting, after me, was getting a Mercedes. I think I would have enjoyed that ride a bit better, but I think I got the Chevy, because I asked about waiting so long, if they knew about me needing a loaner/rental ahead of time. I WILL say that the Hertz workers did not seem to have any customer service skills. There was no "hello, how are you doing today" or "I'm sorry for the inconvenience, we'll try our best to get you in a car as quickly as possible.". Nothing. We just got a "it'll be about 45 minutes to an hour wait.". And when In asked Cameron about it, they told him "45 min is the best we can do.". If it wasn't for the poor experience with Hertz, my overall rating for BMW would have been higher. More

by aondrako Verified Customer Verified Customer

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Not on Google. I rate a 10 for Carmines courtesy and professionalism. Helped with Suttle service to home and back I rate a 10 for Carmines courtesy and professionalism. Helped with Suttle service to home and back More

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Easy, quick, and talented young man, he knows his stuff and makes the process of easiest and makes the process of easiest More

by Lucas ronda Verified Customer Verified Customer

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Brandon was very accommodating and Efficient. It took too long for a simple buyout of a lease. It took too long for a simple buyout of a lease. More

by CCASTOR21 Verified Customer Verified Customer

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The people were Nice, location super clean . Very good Communication, excellent service . No complaints. Thank you Very good Communication, excellent service . No complaints. Thank you More

by lzamorano07 Verified Customer Verified Customer

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