Cameron Goudreau | Page 77

Cameron is always super friendly and helpful. I appreciate that he’s mindful of my time. I appreciate that he’s mindful of my time. More

by CHELSEA.BRUNER Verified Customer Verified Customer

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Cameron was amazing when our radiator and fan blew. He was fast to act putting be back on the road in a loaner. And coordinated the repair He was fast to act putting be back on the road in a loaner. And coordinated the repair More

by VDEMINO Verified Customer Verified Customer

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Cameron is dependable, helpful and cordial at all times. And the word counter is on. And the word counter is on. More

by Djc8888 Verified Customer Verified Customer

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Staff was informative , explained what service was done and areas to watch for future repairs and areas to watch for future repairs More

by John Rivituso Verified Customer Verified Customer

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They put the drain plug in wrong and my car was leaking oil but they fixed it no charge so it's ok oil but they fixed it no charge so it's ok More

by Grae78 Verified Customer Verified Customer

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Took excellent care of me when I needed to have my car repaired. The repair ended up taking 3 weeks. Cameron kept in touch during this time with updates on the progress. Provided a nice loaner car which w repaired. The repair ended up taking 3 weeks. Cameron kept in touch during this time with updates on the progress. Provided a nice loaner car which was very helpful and convenient as well. Cameron was very easy to communicate with, very attentive, kind and thorough. He was a real pleasure to work with. More

by jenzuknick Verified Customer Verified Customer

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Needs updated waiting area, Sarasota Ford has a much better waiting experience. Service is much better at BMW, I like the video clips. better waiting experience. Service is much better at BMW, I like the video clips. More

by douglascaux Verified Customer Verified Customer

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They were amazing. They helped me get a complimentary rental car as the wait was long. They helped me get a complimentary rental car as the wait was long. More

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The bad experience (with BMW Sarasota) started as soon as I bought the car(2016 740i). When I took the car for a test drive I noticed that the car was pulling to the left. A Sales Manager named Talal promis I bought the car(2016 740i). When I took the car for a test drive I noticed that the car was pulling to the left. A Sales Manager named Talal promised me that everything was fine. He said when they buy a car they check everything. The procedure for registering a car lasted more than 5 hours. After purchasing the car, I was sure that the car still pulled to the left. After buying the car a few days later, I wrote to the sales manager that I was sure the car would still pull to the left. He said that after the purchase they won’t be able to do anything, I have to fix it myself. I told him that you assured me that everything was fine with the car. They still refused. A few days later He wrote to me that they would fix it if I gave them a good review. In mid-January, the car had already driven five miles, I thought it was necessary to change the oil and I heard some knocking noises in the front of the car. And I went to the service center. And I gave them the car, they said that we would call you. They didn’t call that day. Then they called and said that it was too early to change the oil, Regarding the sounds, they said that some spare parts need to be changed and this is a quarantine case. This will last a very long time Every day or two I called them they said please be patient and wait. End after the ninth day They called and said that this is not a warranty case, you need to pay for everything and it all costs $2700. I asked to clarify this you needed nine days?! End after the ninth day They called and said that this is not a warranty case, you need to pay for everything and it all costs $2700 I asked to clarify this you needed nine days. I went to the service center to find out the situation, But the service manager answered me that he couldn’t do anything and regretted it. I contacted the Reception and said what I wanted Talk to the dealer manager She sent me to the service director He listened to me but didn’t answer anything then I left here I again went to the reception Again said that I want to talk to dealer manager and then she sent me someone else and this continued Four times The last manager promised me that He would talk to the main dealer manager and call me still no answer. Even when I wanted to cancel the warranty, there was no one to do it. I then had to do it over the phone. I have a lot of respect for the BMW brand. Before this I had several models. Well, I regret that I turned to this particular dealer. I don’t recommend anyone to go there. More

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Great place to get all your needs for your BMW. Service, a new vehicle or products to keep your vehicle looking great you’ll find it at BMW of Sarasota. Service, a new vehicle or products to keep your vehicle looking great you’ll find it at BMW of Sarasota. More

by Aviator51 Verified Customer Verified Customer

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