Lithia Chrysler Jeep Dodge of Billings
Billings, MT
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596 Reviews of Lithia Chrysler Jeep Dodge of Billings
I went in to purchase my first vehicle and Cameron greeted me immediately with amazing service. He was helpful in every way I needed and answered every question I had with ease or found the answer for greeted me immediately with amazing service. He was helpful in every way I needed and answered every question I had with ease or found the answer for me. Him and the team at Lithia gave me a great deal and had outstanding customer service every step of the way. I left the dealership with a fantastic Jeep Grand Cherokee and felt confident with the service they provided. Definitely go see Cameron and the team at Lithia Chrysler Jeep Dodge of Billings to get you a new vehicle. 10/10 experience. More
I think I have officially reached the point where I can say publicly that I would not recommend buying a vehicle from Lithia Dodge in Billings. I bought my Equinox from them January 16. It was delivered say publicly that I would not recommend buying a vehicle from Lithia Dodge in Billings. I bought my Equinox from them January 16. It was delivered to me January 21. On January 23, TWO DAYS after I got it, it broke down on the way to Bozeman. To be fair, Lithia did fix the turbo. Unfortunately, that was not the end of my adventures with this stupid car. The turbo went out again. It has also gotten itself stuck in park, and when that happened, Lithia was not willing to do anything about it. And today, because apparently this Equinox felt like it had not contributed enough chaos to my life this year, the check engine light came on. I understand that used vehicles can have problems. I understand that a dealership cannot predict every single thing that might go wrong with a vehicle after it leaves the lot. But when I bought a vehicle in January and it broke down two days after I got it, had the turbo fail twice, got stuck in park, and now has a check engine light on, I think I am allowed to be more than a little frustrated. My bigger disappointment is that after this many problems with a vehicle I bought from them, I don't feel like Lithia has stood behind the vehicle or done much to make me feel like they care that this has been my experience. So, if you are shopping for a used vehicle, my advice is to be very cautious. I certainly wish I had been. More
I appreciate how I was treated, from Sales to Service! It is a busy place but my car was taken care of quickly and the communication was great! It is a busy place but my car was taken care of quickly and the communication was great! More
I came in looking to trade my old Jeep on a new one. Our salesman Buddy was helpful, nice and knowledgeable, our finance person EJ was friendly and fun to work with. Got a great deal on my new Jeep and Our salesman Buddy was helpful, nice and knowledgeable, our finance person EJ was friendly and fun to work with. Got a great deal on my new Jeep and the whole experience was great and the team worked hard to get me the deal I wanted. I will return in the future when I need to trade for a new Jeep! Thanks guys! More
Everyone in all departments are very friendly and knowledgeable! This is the second vehicle I have purchased from them and I will continue to go back should I need another vehicle! knowledgeable! This is the second vehicle I have purchased from them and I will continue to go back should I need another vehicle! More
Very prompt and courteous dealership. Clean and spot on with problems and suggestions to keep your vehicle safe and running well in all weather conditions Clean and spot on with problems and suggestions to keep your vehicle safe and running well in all weather conditions More
Good dealership something for Chrysler to be proud of the work that was done was done professionally and in a timely fashion everybody that I've ever dealt with at Lithia Chrysler of Billings has been profes work that was done was done professionally and in a timely fashion everybody that I've ever dealt with at Lithia Chrysler of Billings has been professional and top-notch thank you again to all of the people who performed the work on my truck More








