Candi Erwin
Candi Erwin at Shottenkirk Toyota

Candi Erwin

Service Advisor

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

Contact Me
5.0
50 Reviews
5.0

50 Reviews

Write a Review

50 Reviews of Candi Erwin

February 24, 2026

Dealership Rating
Employee Rating

The Service Department was absolutely top tier! I took my 4Runner in for an inspection and they went the extra mile to make sure that everything was clearly shown and documented (both text and vide More

by BM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Shottenkirk Toyota responded

We’re thrilled our team provided a seamless inspection on your Toyota 4Runner, complete with clear text and video documentation. Your recommendation means a lot, and we look forward to assisting you again when you return. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 20, 2026

Dealership Rating
Employee Rating

Awesome dealership and they take care of all of my service needs I would recommend them More

by Charlie Scranton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Shottenkirk Toyota responded

Thank you for recommending us! We’re glad our team could take care of your Toyota Camry Hybrid service needs. We look forward to helping with any future maintenance. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 16, 2026

Dealership Rating
Employee Rating

I've bought my car and truck at this dealership and always had great service. The staff is very courteous and very professional. I will definitely keep doing business here !! More

by Bruce Bangert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2026

Shottenkirk Toyota responded

It’s great to hear you’ve trusted us with both your car and truck purchases and always experienced courteous, professional service. Candi and our team appreciate your loyalty and look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 10, 2026

Dealership Rating
Employee Rating

Great place to do business. Always easy to get appointments, and friendly, and sales people and all staff are always ready to help! More

by thomas.bruce1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

Feb 10, 2026

Shottenkirk Toyota responded

Thank you for sharing how easy it was to schedule and how our team greeted you with a smile. We’re glad to have taken care of your Toyota and look forward to your next visit.

February 05, 2026

Dealership Rating
Employee Rating

The service people were very kind, courteous, and prompt and very helpful Very pleasant to work with More

by ptflachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

Feb 05, 2026

Shottenkirk Toyota responded

It’s wonderful to hear our service team was prompt and helpful while caring for your Toyota Highlander. Candi and Tara appreciate your kind words. We look forward to assisting you again.

January 28, 2026

Dealership Rating
Employee Rating

Were very quick to work me in after an accident to get me back on the road home! Got me in Monday afternoon and back on the road by Tuesday late afternoon! Appreciate everything! More

by kathyedwards1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Scott

Jan 28, 2026

Shottenkirk Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 17, 2026

Dealership Rating
Employee Rating

Greet service. Nice when they know you by name. Always friendly and offering to help. More

by Mcgregorclan1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

Jan 17, 2026

Shottenkirk Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Toyota! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 15, 2026

Dealership Rating
Employee Rating

Service for my vehicles has been top notch. They listen to all my concerns and needs. Give a sense of importance to being one of their customers. Very proactive in scheduling, maintenance, repa More

by Melanierrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Derrick

Jan 15, 2026

Shottenkirk Toyota responded

Thank you for choosing Shottenkirk Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 05, 2026

Dealership Rating
Employee Rating

Very professional dealership. Everyone was very friendly while taking care of my automotive needs. I would recommend this automotive business to anyone in needs of vehicle repairs More

by Drw314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

Jan 05, 2026

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

January 03, 2026

Dealership Rating
Employee Rating

The automated service when you call in is terrible. It falsely set my appointment. I thought my appointment was set. It confirmed pick up, when my car was never picked up I was told can’t arrange pick More

by bartonbailbonds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Shottenkirk Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

1
...

Dealership Inventory (129 Vehicles)

used 2024 Toyota 4Runner car, priced at $36,687
2024 Toyota 4Runner
used
Underground exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tacoma car, priced at $49,849
2026 Toyota Tacoma
new
Bronze Oxide exterior
Automatic
Four-wheel Drive
new 2026 Toyota Prius car, priced at $34,909
2026 Toyota Prius
new
Reservoir Blue exterior
Automatic
All-wheel Drive
used 2024 Chrysler Pacifica car, priced at $38,700
2024 Chrysler Pacifica
used
Fathom Blue Pearlcoat exterior
Automatic
All-wheel Drive
used 2024 Toyota Sienna car, priced at $39,378
2024 Toyota Sienna
used
Celestial Silver Metallic exterior
Automatic
Front-wheel Drive
used 2024 Hyundai Sonata car, priced at $20,989
2024 Hyundai Sonata
used
Ultimate red exterior
Automatic
Front-wheel Drive