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Candi Erwin
Candi Erwin at Shottenkirk Toyota

Candi Erwin

Service Advisor

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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5.0
23 Reviews
5.0

23 Reviews

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23 Reviews of Candi Erwin

June 30, 2025

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Employee Rating

Came in for a part add on. Greeted promptly and the work was done in a timely manner. More

by RMWM
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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June 26, 2025

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Good quality staff, very polite and very professional. Very clean environment, easy access to relax and enjoy while getting quality work done. Thank you! More

by knobisdesign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hasting, Ricky Kuczwara, Tara Nelson

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Jun 27, 2025

Shottenkirk Toyota responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota!

June 25, 2025

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Everyone at the dealership had a smile, service advisors were super helpful and was even approached by the sales team to make sure that I didn’t need anything. All around great experience and will return. More

by Aaron Peters
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Jun 26, 2025

Shottenkirk Toyota responded

Aaron, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 11, 2025

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Provided friendly, quality service. Upfront and fair prices. Even provided cocoa and coffee for customers. More

by michele.roberts
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Recommend Dealer
Yes
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Jun 12, 2025

Shottenkirk Toyota responded

Michele, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

June 05, 2025

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Everything went smoothly. Vehicle serviced as promised and in the time promised. I have used this dealership in the past and will continue to do so. More

by libby0936
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 05, 2025

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They keep you posted as they work. They even helped me set up my new phone on my van. More

by ckoch53
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Hasting , Scott

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Jun 06, 2025

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 01, 2025

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Shottenkirk Toyota always takes the best care of me! I wouldn't go anywhere else! They found a car I love & can afford (Thank you Dallas, Tracy & Josh!!) and the first issue I've had with it they took c More

by Dana Simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Job, Dallas Job, Josh Davis, Tara Nelson

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Jun 03, 2025

Shottenkirk Toyota responded

Dana, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota!

May 29, 2025

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Friendly staff, competent mechanics and a very nice/comfortable waiting area. Don’t think I would go anywhere else. More

by pmiracle88
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2025

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

May 21, 2025

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Employee Rating

Very nice and professional persons. They give you an estimate and stick with it always More

by stotts4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Zach

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May 22, 2025

Shottenkirk Toyota responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Toyota in the future!

November 08, 2024

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Employee Rating

I had an audio alert go off in my Lexus while I was in Quincy for the day. Shottenkirk Toyota got my car into the shop, diagnosed the problem, and got me back on the road in an hour, and didn't charge a p More

by LFRANK2796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Scott

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Nov 11, 2024

Shottenkirk Toyota responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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