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Tara Nelson
Tara Nelson at Shottenkirk Toyota

Tara Nelson

Warranty Administrator

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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4.9
42 Reviews
4.9

42 Reviews

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42 Reviews of Tara Nelson

June 05, 2026

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Employee Rating

Great service department, very polite and caring. Always available to help. I've never had great service and care like Shottenkirk! More

by MEGROD
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Jun 05, 2026

Shottenkirk Toyota responded

Thank you for recognizing our service department’s politeness and care with your Toyota RAV4. We are always ready to assist whenever you need support. We look forward to serving you again soon. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

May 26, 2026

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Employee Rating

They went above and beyond to get my truck back on the road again thank you More

by hais424
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Maglioacchetti

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May 26, 2026

Shottenkirk Toyota responded

It’s rewarding to hear our team got your Chevrolet 1500 back on the road quickly. Thank you for sharing your feedback. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

April 28, 2026

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Great service and friendly staff. We greatly appreciated the loaner cars and the body work on our car. More

by tlmjh
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nolan Ryan, Richard "Santi" Santiago, Candi Erwin

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Apr 28, 2026

Shottenkirk Toyota responded

Thank you for highlighting our team’s welcoming approach and attentive service. We’re pleased the loaner vehicles and body repairs on your Kia met your expectations. We look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

March 19, 2026

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They got me in and out within a couple of hours really great service and fast working More

by cnandrews199722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Mar 19, 2026

Shottenkirk Toyota responded

We appreciate the five-star review. It’s great your Prius service was completed in just a couple of hours and that our team worked swiftly to assist you. We look forward to serving you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

March 15, 2026

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Awesome and friendly staff. They're patient and knowledgeable. Always willing to work with MY schedule and gives detailed results of my service. More

by erinbrace63
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Recommend Dealer
Yes
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Mar 15, 2026

Shottenkirk Toyota responded

It’s fantastic to know Tara and our team provided patient, knowledgeable support while fitting your schedule and explaining your Tacoma’s service details. Thank you for trusting us, and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 14, 2026

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Always courteous. Keep our Highlander up to date on any maintenance. Easy to make appointments with the time that works for both of us. More

by ctravis
Service Price Transparency
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Recommend Dealer
Yes
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Feb 14, 2026

Shottenkirk Toyota responded

Thanks for your five-star review. Tara and our team are happy to keep your Toyota Highlander up to date with courteous service and appointment times that fit your schedule. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

February 10, 2026

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Great place to do business. Always easy to get appointments, and friendly, and sales people and all staff are always ready to help! More

by thomas.bruce1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Feb 10, 2026

Shottenkirk Toyota responded

Thank you for sharing how easy it was to schedule and how our team greeted you with a smile. We’re glad to have taken care of your Toyota and look forward to your next visit.

February 09, 2026

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Always prompt and quick with friendly service. All questions are answered. The dealership is clean and the people are friendly. More

by CindyLou
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Feb 09, 2026

Shottenkirk Toyota responded

Thank you for trusting us with your Toyota RAV4 service. It’s great to hear our team addressed your questions quickly and that you found our facility clean and welcoming. We look forward to assisting you again.

February 05, 2026

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Employee Rating

The service people were very kind, courteous, and prompt and very helpful Very pleasant to work with More

by ptflachs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin

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Feb 05, 2026

Shottenkirk Toyota responded

It’s wonderful to hear our service team was prompt and helpful while caring for your Toyota Highlander. Candi and Tara appreciate your kind words. We look forward to assisting you again.

January 28, 2026

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Employee Rating

Were very quick to work me in after an accident to get me back on the road home! Got me in Monday afternoon and back on the road by Tuesday late afternoon! Appreciate everything! More

by kathyedwards1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Candi Erwin , Scott

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Jan 28, 2026

Shottenkirk Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Toyota. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

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