Great service department,took truck in for oil change and
tire rotation had it completed in a very short time.
tire rotation had it completed in a very short time.
More
by davebonnie6256
Service Price Transparency
Jul 31, 2026 -
Shottenkirk Toyota responded
Thank you for mentioning how swiftly we completed your Toyota Tacoma’s oil change and tire rotation. Tara and our service team appreciate you taking the time to share your experience. We look forward to serving you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
I was scheduled for a 9am pick up.
At 11:30, I called to report a mishap. What did I gather? Ffffnnnn AI!!!!!!! There is no communication other than, “I’m sorry that must be frustratin
At 11:30, I called to report a mishap. What did I gather? Ffffnnnn AI!!!!!!! There is no communication other than, “I’m sorry that must be frustrating “. The driver arrived about noon, apologized for the delay. I’m good with delays, life happens. But the lack of communication is irritating. Why can’t a person let me know that there is a change of plans, but no, radio silence!!!!!!!! Your company may think AI is wonderful but I don’t. Customer service has always been a virtue of Shottenkirk, don’t let computers ruin it.
More
by MlStewart1969
Service Price Transparency
Jul 26, 2026 -
Shottenkirk Toyota responded
Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.
Easy to work with on time and thorough.
Explanation of work to be done simple and concise.
Explanation of work to be done simple and concise.
More
by Jcwink54
Service Price Transparency
Jul 23, 2026 -
Shottenkirk Toyota responded
Thank you for recognizing our on-time and thorough service for your Toyota RAV4 Hybrid. We’re glad the explanations of the work were simple and concise. Let us know how we can assist with your next scheduled maintenance.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
It was a great experience to get my van serviced at this
dealership every time
dealership every time
More
by jeffreylowenberg72
Service Price Transparency
Jul 11, 2026 -
Shottenkirk Toyota responded
Thank you for letting us know that every service visit for your Toyota Sienna has been a great experience. We appreciate your loyalty and look forward to serving you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
Great service department, very polite and caring.
Always available to help. I've never had great service and care like Shottenkirk!
Always available to help. I've never had great service and care like Shottenkirk!
More
by MEGROD
Service Price Transparency
Jun 05, 2026 -
Shottenkirk Toyota responded
Thank you for recognizing our service department’s politeness and care with your Toyota RAV4. We are always ready to assist whenever you need support. We look forward to serving you again soon.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
They went above and beyond to get my truck back on the
road again thank you
road again thank you
More
by hais424
Service Price Transparency
May 26, 2026 -
Shottenkirk Toyota responded
It’s rewarding to hear our team got your Chevrolet 1500 back on the road quickly. Thank you for sharing your feedback.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
Great service and friendly staff.
We greatly appreciated the loaner cars and the body work on our car.
We greatly appreciated the loaner cars and the body work on our car.
More
by tlmjh
Apr 28, 2026 -
Shottenkirk Toyota responded
Thank you for highlighting our team’s welcoming approach and attentive service. We’re pleased the loaner vehicles and body repairs on your Kia met your expectations. We look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
They got me in and out within a couple of hours really
great service and fast working
great service and fast working
More
by cnandrews199722
Service Price Transparency
Mar 19, 2026 -
Shottenkirk Toyota responded
We appreciate the five-star review. It’s great your Prius service was completed in just a couple of hours and that our team worked swiftly to assist you. We look forward to serving you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
Awesome and friendly staff.
They're patient and knowledgeable. Always willing to work with MY schedule and gives detailed results of my service.
They're patient and knowledgeable. Always willing to work with MY schedule and gives detailed results of my service.
More
by erinbrace63
Service Price Transparency
Mar 15, 2026 -
Shottenkirk Toyota responded
It’s fantastic to know Tara and our team provided patient, knowledgeable support while fitting your schedule and explaining your Tacoma’s service details. Thank you for trusting us, and we look forward to assisting you again.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
Always courteous.
Keep our Highlander up to date on any maintenance. Easy to make appointments with the time that works for both of us.
Keep our Highlander up to date on any maintenance. Easy to make appointments with the time that works for both of us.
More
by ctravis
Service Price Transparency
Feb 14, 2026 -
Shottenkirk Toyota responded
Thanks for your five-star review. Tara and our team are happy to keep your Toyota Highlander up to date with courteous service and appointment times that fit your schedule.
We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!
Dealer Reviews
Cars for Sale
Dealer Log In
