Candice Stearn | Page 5

Professional, pleasant and patient. The team worked patiently with me through a couple false starts on my part. They provided timely feedback on questions we had and worked to insure our The team worked patiently with me through a couple false starts on my part. They provided timely feedback on questions we had and worked to insure our interest were met. Personally and technically, this was a great team to work with. More

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Outstanding all around Our Lincoln MKX is the second vehicle we have bought from Bob Wade Autoworld. The service department is one reason we wanted to stay with Bob Wade. Our Lincoln MKX is the second vehicle we have bought from Bob Wade Autoworld. The service department is one reason we wanted to stay with Bob Wade. It is low key but top notch. The whole purchasing experience was smooth and very professional. Joe Gioscio was our sales consulatant. He was outstanding: very knowledgeable, helpful, friendly and patient. He is a credit to the company.. This sort of buying experience is the type that cements dealer loyalty. More

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Excellent buying experiece Sales representative, Rachel Gioscio, was key in our decision to purchase. Rachel's knowledge and professional assistance was instrumental to this po Sales representative, Rachel Gioscio, was key in our decision to purchase. Rachel's knowledge and professional assistance was instrumental to this positive appraisal. Continued Success! More

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Best time buying a car EVER! I have NEVER had such a great buying experience. I had convinced myself that I would never buy a "new" car again, but Joe G at Bob Wade changed it. No I have NEVER had such a great buying experience. I had convinced myself that I would never buy a "new" car again, but Joe G at Bob Wade changed it. Not obsequious and not at all too pushy - just hard working and honest and, thankfully, young enough that I can buy my next car from him as well! Great people, great deals! I was gonna buy used, but I ended up buying new and loving it. More

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Highlander Searchers My husband and I have dreaded going into car dealerships due to some past experiences and the pressure sometimes put upon the buyer. I have a hard t My husband and I have dreaded going into car dealerships due to some past experiences and the pressure sometimes put upon the buyer. I have a hard time dealing with the negotiating process but we had been looking for a used Highlander since the fall. We were pleasantly surprised with Joe. He was sincere and patient with us. There was no pressure and he understood our needs. He sincerely wanted to find the right vehicle and deal for us and he did! Everyone within this dealership from the receptionist to finance made us feel comfortable. We definitely recommend this dealership. Thank you, Joe. More

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Soooo very knowledgeable about the vehicle I was considering Joe Gioscio did a great job. Very patient with an older lady with too many questions. Joe went out of his may to make our car buying process painless Joe Gioscio did a great job. Very patient with an older lady with too many questions. Joe went out of his may to make our car buying process painless and smooth. More

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Certified Pre-Owned 2015 Subaru Crosstrek Found the car online and everything about the experience was great. My salesman, Aaron was done to earth and very easy to deal with. Candace in Financ Found the car online and everything about the experience was great. My salesman, Aaron was done to earth and very easy to deal with. Candace in Finance was also great. Very knowledgable and helpful. I got a great deal on the car and the team helped me through the whole process. A+ More

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Hey JOE - Whaddayaknow? Let me paint the picture for you: I obsessed about my car purchase for three months. Also, as a standard, I loathe car dealers and/or salesmen. I h Let me paint the picture for you: I obsessed about my car purchase for three months. Also, as a standard, I loathe car dealers and/or salesmen. I hate the process, I hate the haggling, I hate all of it. Now, let me tell you about my experience at Bob Wade and more specifically, with Joe Gioscio: They could write the handbook on customer service. (Also, as a side note: I work in customer service, so I don't take this statement lightly.) Joe made my car buying experience enjoyable. I didn't know that was possible. I had searched far and wide (At one point I considered letting CarMax ship a car from CA...so I mean WIDE) when I found a little golden nugget at Bob Wade. It was a 2014 Honda Accord. I called Joe and I liked him from the start. He's upfront without being pushy. That's hard to pull off. I live in another city, so he was patient with us amidst multiple cancelled appointments due to snow delays. When we finally made a connection, he had the car waiting for me with a new inspection and a new oil change. All of the paper work was done, Candace was ready for financing and it was all smooth like butter. But wait...it gets better. A mere 10 days after our purchase, I managed to park too close to a curb and scratch my alloy wheel. Needless to say, my husband was less than thrilled with me. Luckily, this is covered as part of my warranty, so I found myself back in Harrisonburg and back with Joe. This is what I have to say about their service: It's just easy. It's so easy, in fact, that I find myself considering the purchase of an extended service contract, even though we don't live in Harrisonburg. Furthermore, they went above and beyond the call of duty. They needed to repair the wheel, but they also cleaned the car inside and out. In fact, when I picked it up, I mentioned that it looked like it had never been driven. In a world where no one takes customer service seriously and humans can forget to treat each other with respect, I find this entire dealership and its staff to be refreshing. If you need car, check out Bob Wade and more specifically, Joe Gioscio. And by check out, I mean run...don't walk. More

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Our salesman was outstanding Great job by our salesman Joe Gioscio, our financial consular was great, managers were okay. We deal there because of Joe. He made the sale pleasant. Great job by our salesman Joe Gioscio, our financial consular was great, managers were okay. We deal there because of Joe. He made the sale pleasant. More

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Very up front and easy to work with! Thanks for making buying my first car so easy! I never felt pressured to buy like I did at other dealers. They were very up front about the final pric Thanks for making buying my first car so easy! I never felt pressured to buy like I did at other dealers. They were very up front about the final price, no hidden fees or taxes, and made the purchasing process so easy. Thanks again! More

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