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Canon Hughes
Canon Hughes at Banister Chrysler Dodge Jeep Ram of Hampton

Canon Hughes | Page 4

Service Advisor

Banister Chrysler Dodge Jeep Ram of Hampton

4116 W Mercury Blvd
Hampton, VA 23666

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4.5
89 Reviews
4.5

89 Reviews

Write a Review

89 Reviews of Canon Hughes

July 02, 2025

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Employee Rating

Left stuff all over my wheel and shifter knob leaving it sticky. Car now has a tick and a rattle More

by cbirdsong47
Recommend Dealer
No

Other Employees Tagged: Canon Hughes

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Jul 02, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hello cbirdsong47, our goal at Banister Chrysler Dodge Jeep RAM is to provide you with a truly exceptional experience and it appears that we dropped the ball. Please accept our sincerest apology and we would welcome you back to make sure we meet and even exceed your expectations. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 23, 2025

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Employee Rating

They have my trust which is just not easy to get and very professional an on time More

by terrancehale79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsay Givens, Ashley House, Whispur Granger, Wes Ward

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Jun 24, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Terrancehale79 for your kind words and 5-star review! We appreciate your business, and we welcome you back for future service visits too. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 23, 2025

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I was very Pleased with the Service I got . Everyone was Friendly as well as Helpful More

by Leroy.howard
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jun 24, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Leroy.Howard for sharing your 5-star review! We are pleased that you enjoyed your visit with us and we welcome you back again. Warmly, Angela Freeman (757) 802-9615 Your Customer Experience Manager

June 23, 2025

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Employee Rating

Prompt and friendly service. Very pleased with my interactions here. Will continue to do business here! More

by jamaaylw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsay Givens, Ashley House, Whispur Granger, Wes Ward

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Jun 24, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

jamaaylw - it gives us great joy to know that you enjoyed your visit with us and will continue to do business at Banister CDJR. It is our pleasure to serve you and we welcome referrals too. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 22, 2025

Dealership Rating
Employee Rating

I was a bit disillusioned with dealerships, and wet because I needed OEM service. They did a great job and were a pleasure to work with. Went a long way in restoring my faith in dealership services! More

by dnicholas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 24, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you dnicholas for trusting Banister CDJR for your OEM Service. We are pleased to know that you had a 5-star experience and we welcome you back. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

June 17, 2025

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Employee Rating

The requested service was performed in a timely manner. Th e service staff was courteous More

by marthasmedicaltransport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsay Givens

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Jun 19, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Hi marthasmedicaltransport We truly appreciate your feedback and your visit to Banister Chrysler Dodge Jeep RAM. We take such pride in assisting our guests and it’s nice when we receive such positive feedback. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

May 30, 2025

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Employee Rating

I do not trust mechanics. I have you a 5(it means ✅✅✅). Leave it at that. I get scared each time I come. More

by SHERRIJ771
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 10, 2025

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Respectful and great service. Didn't have a long wait. My service was complete and satisfied More

by Tamika
Recommend Dealer
Yes

Other Employees Tagged: Canon Hughes

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May 30, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Thank you Tamika for sharing your 5-star review, it is greatly appreciated. Your feedback is important to us and we certainly welcome you back for your future service visits. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

May 10, 2025

Dealership Rating
Employee Rating

Respectful and great service. Didn't have a long wait. My service was complete and satisfied More

by Tamika
Recommend Dealer
Yes

Other Employees Tagged: Canon Hughes

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May 07, 2025

Dealership Rating
Employee Rating

Service was scheduled, but parts were not there when I came for the appointment. Service was completed after three trips. AI scheduling does not work. Based on the Service department performance, I will n More

by stewart6615
Recommend Dealer
No

Other Employees Tagged: Canon Hughes

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May 08, 2025

Banister Chrysler Dodge Jeep Ram of Hampton responded

Stewart6615, it is with our sincere apology that your visit did not meet your expectations. We are exploring with AI in an effort to improve our scheduling, so we appreciate your feedback and will take this as an opportunity to improve. We would surely welcome another opportunity to assist you in the future if you would strongly reconsider. Warmly, Angela Freeman Your Customer Experience Manager (757) 802-9615

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