Car Joe Jozefiak

Tim, our salesman was fantastic. He was patient and thorough, not pushy. The initial experience with him was great. Things went south when the dealership left us sitting in the lobby He was patient and thorough, not pushy. The initial experience with him was great. Things went south when the dealership left us sitting in the lobby waiting on the finance mgr for at least 1 .5 hours after we made the purchase decision. We walked out after another family was taken ahead of us despite having been told that we were next. The purchase order that we were provided (which was needed to secure outside financing) was incorrect, so it couldn't be sent to our creditor. I called early Monday morning and spoke with Tim who recognized that the info on the purchase order was incorrect. Tim assured me that he would send over the corrected document as soon as he finished a mtg. We waited hours for the corrected purchase order to be emailed. Instead of sending the document, Finance manager Naz Zaiden called me and apologized for the wait the day before and repeatedly stated that it wasnt his fault. Naz prolonged the process unnecessarily, keeping me on the phone so he could attempt to sell me additional warranty coverage. He refused to supply his offer in writing via email so that my husband and I could review and discuss it. Instead, he insisted that he be able to speak with my husband by phone to give the offer. I gave my my husband's contact information and he said that he would call when we hung up. Naz never called my husband and never sent the corrected purchase order to our creditor. It took repated emails and two additional hours to receive the purchase order. As it was now the end of business for our creditor, this delayed final approval of our loan and issuance of the cashiers check to make the purchase. Once again on the day of pickup, we were left sitting in the waiting area for well over an hour despite multiple phone calls and text messages in advance to coordinate pickup. Despite our efforts, lack of communication at the dealership left us waiting because Naz did not even know that we'd arrived. Finally, Naz tried to convince us that the written arbitration agreement that the dealership has you sign isn't actually forfeitting the right to pursue legal action through the courts. He spent a good 20 minutes arguing that the document doesn't mean what it states very clearly. Then this older man came in and confirmed that our understanding was correct. There was more drama with Naz but this review is already too long. Bottom line: Naz will literally say anything to upcharge you with additional warranty coverage and get you to sign documents that may not be in your best interest. He is the epitome of the "sleezy car salesman" except that he's a finance manager. More

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My Dealership have always support me. And my Family, Friends. Tim Gehr: super hero, Joe in finance is the greatest of all times, George if very professional, explained to me and set of my And my Family, Friends. Tim Gehr: super hero, Joe in finance is the greatest of all times, George if very professional, explained to me and set of my Vehicle. Patience and professional, caring team of professionals. I’m so elated, and have such gratitude. Thanks so kindly Jackie Webb for such caring team just like you. More

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I am pleased to say that the responsiveness to potentially negative issues, at this local has absolutely restored my confidence. The CEO has integrity and the desire to make it right for the custo potentially negative issues, at this local has absolutely restored my confidence. The CEO has integrity and the desire to make it right for the customer, especially if it wasn't the customer's fault, and I admire her for that. More

by ava.thomas62 Verified Customer Verified Customer

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Still haven’t got my car fix they’re are really bad at communicating with people about they Vehicle I wouldn’t advise anybody to come get the car work done here unless you willing to pay high price for si communicating with people about they Vehicle I wouldn’t advise anybody to come get the car work done here unless you willing to pay high price for simple repairs More

by henry.jones Verified Customer Verified Customer

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Im been during business with Webb chevy for over 30yrs. The dealership seem to always treat me fair and good, vehicles I've purchased over the years been good cars The dealership seem to always treat me fair and good, vehicles I've purchased over the years been good cars More

by brentellb2001 Verified Customer Verified Customer

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I went in to buy a vehicle and Mikayla was AMAZING. VERY enthusiastic, understanding and helped me through the process as a first time car owner. She’s amazing at her job. Keep up the amazing work!!!! VERY enthusiastic, understanding and helped me through the process as a first time car owner. She’s amazing at her job. Keep up the amazing work!!!! More

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John and Webb were great this is 3rd car from John 2nd from Webb Chevy. John is the only car salesman I ever deal with and the only one I recommend to friends and family from Webb Chevy. John is the only car salesman I ever deal with and the only one I recommend to friends and family More

by Bud & Kelly Verified Customer Verified Customer

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Jorge was very attentive to our needs and worked with us to ensure we were able to get the car we wanted while staying on target! From the start of the process until the end he stayed on top of things and s to ensure we were able to get the car we wanted while staying on target! From the start of the process until the end he stayed on top of things and sent us home happy! I would recommend him to anyone looking for car! More

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Great service, they were very polite and very helpful. I would recommend them to my family and friends. I would recommend them to my family and friends. More

by mrspacheco1 Verified Customer Verified Customer

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Very helpful and did a excellent job I will come back and see him in the future come back and see him in the future More

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