Carey Gavito

Outstanding service, and all associates were very helpful. By far the best service at any dealership I’ve ever attended. helpful. By far the best service at any dealership I’ve ever attended. More

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The sales personnel were very helpful and made for a very pleasant experience. I would highly recommend this dealership to my friends and family. pleasant experience. I would highly recommend this dealership to my friends and family. More

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I will always refer to Mercedes-Benz dealership. Y’all have one of the best service I ever met and did business with good salesman salesman personality good management management personality. I love Y’all have one of the best service I ever met and did business with good salesman salesman personality good management management personality. I love every bit of. It will be back soon in the near future. More

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They are always kind to me. I make work for them, but they are smiling anyway. Have been their customer for many decades. I make work for them, but they are smiling anyway. Have been their customer for many decades. More

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Jamie has sold us 2 cars within the past year. Before now, management would look at my skin color and assume that we could not afford it. Have never n been late with mb financing. The LR office Before now, management would look at my skin color and assume that we could not afford it. Have never n been late with mb financing. The LR office was so rude until we did business with MB in Texas. Whatever the LR office did, that should have happened a long time ago. More

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Go see Patti Railley in Little Rock. She is the BEST! The dealership was clean and everyone was very friendly and welcoming. Great experience. She is the BEST! The dealership was clean and everyone was very friendly and welcoming. Great experience. More

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Yes Patti Railey made the buying experience wonderful. The staff here are by far some of the most welcoming folks ever!! The staff here are by far some of the most welcoming folks ever!! More

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Games…every turn. A) didn’t have title after 3 weeks - day of deal, said they did; B) changed the deal and price after we agreed on all terms - I caught it mid signi A) didn’t have title after 3 weeks - day of deal, said they did; B) changed the deal and price after we agreed on all terms - I caught it mid signing, stopped, and gave them choice to honor or I walk out; C) requested 2 specific tech features before signing, assured were on the car - after signing, they were NOT; D) service sends you to voice mail all day and they don’t return calls, even if you have an active ticket; E) Service manager said a software update was a complex warranty “all day” effort. I later confirmed by 2 other dealers, it was a very simple effort. It seems they are gaming Mercedes warranty and aren’t on the up and up with corporate; F) sales hounded - even tried bribing me - for 5 star rating with a tank of gas; I declined the gas. “Sorry” does not fix these. I’ve already formally changed my designated dealer at corporate, to Tulsa - further away, but has tech concierge and proven trust. I’ve filed complaints with AR attorney general, Mercedes, FTC, and BBB. I’m a 20+ year owner of most every model. This is not how a Mercedes operates. More

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We always get the best treatment when we take the car or suv in for service! They service treats us so special. They go over board to to meet our time schedules, service in great time and even sometimes p suv in for service! They service treats us so special. They go over board to to meet our time schedules, service in great time and even sometimes pick up and deliver! We couldn’t ask for better service and or treatment! They really take good care of our three Mercedes! Allen and Patti or great employees and that’s one reason we love Mercedes! Charles and Sherry Trent More

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Super Service. This is my fourth car with Riverside Motors. Paul has been my Sales Representative for three of my cars. Super Sales Rep. Allen has been my service c This is my fourth car with Riverside Motors. Paul has been my Sales Representative for three of my cars. Super Sales Rep. Allen has been my service contact person every time I carried my cars in for service. Excellent Person to work with. More

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