Dealership Experience
15 yrs, 10 mos
Industry Experience
15 yrs, 10 mos
Languages Spoken
English
445 Reviews
Write a Review445 Reviews of Cari Simpson
March 20, 2020
Very good experience! Was a little concerned that my car with less that 50,000 is needed 3 seals replaced and it’s leaking oil 🧐 Also, they were unable to figure out why my airbags will not stay aired up. with less that 50,000 is needed 3 seals replaced and it’s leaking oil 🧐 Also, they were unable to figure out why my airbags will not stay aired up. The service dep could not get them to go down. Taking it back on Saturday with my trailer on it. More
Other Employees Tagged: Mike Milson, Melissa
March 20, 2020
Failure of trailer hitch We had an issue with a trailer hitch that bent that should not have happened. We had it originally installed at Toyota; they assessed the situation r We had an issue with a trailer hitch that bent that should not have happened. We had it originally installed at Toyota; they assessed the situation realizing that we had done our due diligence. They worked with us and we had it fixed in the same day. As you know, this is a very stressful time. The reason I stay with Toyota is because of the service department. Great work and great people! More
Other Employees Tagged: Melissa (last name ?) in the Service Dept ... give that lady 10 stars! Pedro Medina is the BEST!
March 19, 2020
As Expected Efficient and friendly in a nice environment . Plus the pricing is not what you would expect from a dealership. A very competitive price and they eve Efficient and friendly in a nice environment . Plus the pricing is not what you would expect from a dealership. A very competitive price and they even washed my car !!! More
Other Employees Tagged: Jeff Logan, Melissa Cates
March 18, 2020
Service was professional and done in timely manner. When making the appt by phone the employee updated all my information. Then at car drop off another employee confirmed the info. But when calling to te making the appt by phone the employee updated all my information. Then at car drop off another employee confirmed the info. But when calling to tell me car was ready they called our son and not us. Everyone needs to be on same page. Ty! More
Other Employees Tagged: Garland Robinson
March 17, 2020
integrity with repairs I had just bought a used certified vehicle from them and the blower was out on the air conditioner when I tried it 4 weeks later and this was repaired I had just bought a used certified vehicle from them and the blower was out on the air conditioner when I tried it 4 weeks later and this was repaired with no charge and I was able to use a loaner car. I really appreciate Melissa in Service and George who works on the cars as they are both awesome and care about the customers. Another young man helped me and he was also great. Thank you so very much!!! More
Other Employees Tagged: David Scott, Melissa and George
March 17, 2020
Had a oil change and a wash, the wash pulled off the front hood clip, no attempt to make it right. Just a poor attempt to place blame that it was because the clip is painted. The retainers are shot and front hood clip, no attempt to make it right. Just a poor attempt to place blame that it was because the clip is painted. The retainers are shot and one service person said hey at least it didn't fall off. I don't have enough space here to really Express my thoughts on it and to top it off the car wash I received was xxxx poor. I have always had my truck serviced there where I bought it but I kinda feel that I could get better service at jiffy lube More
Other Employees Tagged: Garland Robinson , John Beckler, Ashton Morales, Hunter Poimbeauf, David Scott, Not listed so all got 2stars
March 13, 2020
This is and has been the best experience with buying, as well as vehical maintenance of my Toyota yaris ia. The staff is courteous and helpful and genuinely interested in how they can make the experience b well as vehical maintenance of my Toyota yaris ia. The staff is courteous and helpful and genuinely interested in how they can make the experience better. I would recommend this dealership to anyone who has skepticism about dealerships. Let them give you the best experience in car buying and maintenance. More
Other Employees Tagged: Denise Rand , Pete Gutierrez
March 12, 2020
Extremely friendly, quick and informative service. Enjoyed having a woman to work with. It was a very comfortable place to wait on my service and purchase a birthday card. Enjoyed having a woman to work with. It was a very comfortable place to wait on my service and purchase a birthday card. More
Other Employees Tagged: Melissa Cates
March 04, 2020
we were greeted very courteously as we pulled inside the service department. fast service. friendly. quality work. would recommend using them for services in the future. service department. fast service. friendly. quality work. would recommend using them for services in the future. More
Other Employees Tagged: David Scott