12 Reviews
Write a Review12 Reviews of Caridad Castro
June 01, 2026
WARNING: Stay far away from this dealership. This was by far the worst car-buying experience I have ever had. I was sold a vehicle with serious issues that should have been caught long before This was by far the worst car-buying experience I have ever had. I was sold a vehicle with serious issues that should have been caught long before it was put on the lot. The car had multiple safety concerns, tires worn down to approximately 1/32” tread, and a broken door handle. Based on the condition of the vehicle, I seriously question whether any meaningful multi-point inspection was ever performed. Nearly everything I was told during the sales process turned out to be inaccurate or misleading. Once the paperwork was signed, the customer service completely disappeared. I have spent over three weeks trying to get these issues addressed. I’ve called repeatedly, left messages, spoken with multiple employees, and have been given excuse after excuse. Calls aren’t returned, promises aren’t kept, and no one seems willing to take ownership of the situation. This dealership was quick to take my money but has shown no interest in standing behind the vehicle they sold me. The lack of honesty, accountability, and concern for customer safety is unacceptable. If you’re considering buying a vehicle here, I strongly recommend taking your business elsewhere and having any vehicle independently inspected before signing anything. Based on my experience, I would never purchase from this dealership again and would not recommend it to anyone. More
Other Employees Tagged: Jesus Roque Perez , My sales rep. Was Danny.
March 18, 2026
Son muy amables y profesionales los recomiendo estuve muy a gusto con ustedes gracias por su buen servicio a gusto con ustedes gracias por su buen servicio More
Other Employees Tagged: Jesus Roque Perez
September 12, 2025
Excellent customer service from Adam Afzali ! My sales associate to the store manager, Finance manager, Insurance. Purchase was a Lincoln Corsair delivered with a red bow and a 📸. Outstandin My sales associate to the store manager, Finance manager, Insurance. Purchase was a Lincoln Corsair delivered with a red bow and a 📸. Outstanding dealership. Highly recommended More
Other Employees Tagged: Jesus Roque Perez , Adam Afzali
August 24, 2025
Be careful when signing, Fraudulent deals, tell you something different to what you sign. Dissatisfied something different to what you sign. Dissatisfied More
Other Employees Tagged: Ariel Gutierrez Graveran, Jesus Roque Perez, Mark Thomas , Louis Silva
March 16, 2025
DO NOT BUY USED CARS FROM THIS DEALERSHIP! !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in mult !! I bought a used car from them and all they did was make it look nice but there was a plethora of issues from transmission problems to leaks in multiple different areas. Now to fix it i have to pay more than what the car's worth. When I went there I was there from 6pm till near midnight. It was horrible. If your looking for a used car go somewhere else DO NOT GO HERE!! More
Other Employees Tagged: Jonathan Josue Bermudez, Jesus Roque Perez, Jose Sanjurjo Sanchez , Jean-Pierre Colimon, Rolando Pedraja Jr
March 31, 2024
The best price and people 🤗🤗🤗🤗🤗🤗🤗. Good experience and good people and service. Recomend 100%. Visit Good experience and good people and service. Recomend 100%. Visit More
Other Employees Tagged: Karen Rodriguez, Melissa Ortiz Rodriguez, Jesus Roque Perez , Rolando Pedraja Jr, Melissa Ortiz
March 29, 2024
Excellent customer service! Prompt and efficient! Always professional and willing to help and resolve issues. Prompt and efficient! Always professional and willing to help and resolve issues. More
Other Employees Tagged: Karen Rodriguez, Jesus Roque Perez , Yolanda Guerrero, Rolando Pedraja Jr
March 16, 2024
Excellent customer service. Yolanda was very informative answered all my questions and kept me informed doing the whole process. She had my car detailed and it came out brand Yolanda was very informative answered all my questions and kept me informed doing the whole process. She had my car detailed and it came out brand new. The best service ever. More
Other Employees Tagged: William J Hallstrom , Yolanda Guerrero
March 07, 2024
Parts for inside not replace yet not very satisfied. will not refer to any one this is my first Lincoln. will not refer to any one this is my first Lincoln. More
Other Employees Tagged: Juan Camilo Andreani, Emiliano Nahuel Arrieta, Jonathan Josue Bermudez, Jesus Roque Perez

