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Melissa Ortiz Rodriguez
Melissa Ortiz Rodriguez at Lincoln of Cutler Bay

Melissa Ortiz Rodriguez

Sales Associate

Lincoln of Cutler Bay

11020 SW 186th St
Miami, FL 33157

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5.0
12 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

5 yrs, 4 mos

Specialties & Trainings

sales, accounting and customer services

5.0

12 Reviews

Write a Review

12 Reviews of Melissa Ortiz Rodriguez

May 14, 2026

Dealership Rating
Employee Rating

They make you feel comfortable, and even though they want to sell, they dont come across desperate. They allows you to take your time deciding which it also creates a good atmosphere. More

by ramirezorfis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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March 16, 2026

Dealership Rating
Employee Rating

Clean excellent attention excellent customer service wonderful people that go to the extreme for customers More

by christianhenriquez2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Gutierrez Graveran, Mark Thomas

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Mar 30, 2026

Lincoln of Cutler Bay responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2026

Dealership Rating
Employee Rating

The process was simple and easy. We were able to get the car and it was a smooth transaction. More

by samanthaortega516
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ariel Gutierrez Graveran, Mark Thomas

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August 01, 2025

Dealership Rating
Employee Rating

The car I bought A/C went out, and all the lights came on the dash. And the windows don't work except the driver's side. More

by garnettwilliam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ariel Gutierrez Graveran, Jesus Roque Perez, Mark Thomas , Roberto Hernandez

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November 05, 2024

Dealership Rating
Employee Rating

Melissa was extremely helpful and knowledgeable about the vehicle. She took the time to make the birthday experience for my wife a great one! More

by JROD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Roque Perez

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Nov 08, 2024

Lincoln of Cutler Bay responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 15, 2024

Dealership Rating
Employee Rating

Excelente atención al cliente , he comprado 2 autos en este dealer y quedé muy satisfecha , pienso ir por un tercero More

by MILADYSCUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rolando Pedraja Jr

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Sep 21, 2024

Lincoln of Cutler Bay responded

Hola, nos complace saber que todo se completó a su satisfacción. Buen viaje.

May 16, 2024

Dealership Rating
Employee Rating

It’s a great service they do a quality service and a great price thanks for your services More

by Pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jean-Pierre Colimon, Kevin Cruz

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May 23, 2024

Lincoln of Cutler Bay responded

Hello Pedro, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 10, 2024

Dealership Rating
Employee Rating

EVERYONE I DEALT WITH WAS VERY PROFESSIONAL, KNOWLEDGEABLE AND ATTENTIVE TO MY NEEDS. EXCELLENT CUSTOMER SERVICE. More

by jcsarchitect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jesus Roque Perez , Nayla Diaz, ANDRES PONCE DE LEON (SERVICE), YERIDENIA LEMUS & LUIS DEL SOL (PICKUP)

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May 22, 2024

Lincoln of Cutler Bay responded

Hi, thank you for your kind words and this wonderful review! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 01, 2024

Dealership Rating
Employee Rating

Súper profesional y excelente atención. Siempre me siento VIP con ustedes y hasta hoy no tengo queja . Gracias More

by mauromoralesr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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March 31, 2024

Dealership Rating
Employee Rating

The best price and people 🤗🤗🤗🤗🤗🤗🤗. Good experience and good people and service. Recomend 100%. Visit More

by MELI37774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Rodriguez, Caridad Castro, Jesus Roque Perez , Rolando Pedraja Jr, Melissa Ortiz

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