Carl Boyd

Carl Boyd was professional, helpful, friendly and answered my questions. He even open the door when I arrived and when I left. Outstanding Customer Service. He went above and beyond!! answered my questions. He even open the door when I arrived and when I left. Outstanding Customer Service. He went above and beyond!! More

by cmorales9 Verified Customer Verified Customer

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Great and consistent customer service and value. We love our Service Representative, Christian Ramirez, and he always delivers as promised. He represents the platinum star of customer service to t We love our Service Representative, Christian Ramirez, and he always delivers as promised. He represents the platinum star of customer service to the point where we recommend him to friends and family for servicing their Toyota. Christian should be promoted and his efforts and professionalism should be used to help train other customer service representatives. More

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no communication and explain about maintenance is not enough　to customer. he does not say anything enough　to customer. he does not say anything More

by m Verified Customer Verified Customer

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Best service ever and on time super attentive professional and friendly. All my work was completed professional and friendly. All my work was completed More

by yuniorhernandez6 Verified Customer Verified Customer

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This dealership actually cares and they don’t keep you there for hours. Everyone is nice and willing to help out. Carl is great and is awesome to work with at the service department. Thanks again there for hours. Everyone is nice and willing to help out. Carl is great and is awesome to work with at the service department. Thanks again More

by tpanariello Verified Customer Verified Customer

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Carl is the best! Customer service is A++. Came for an afternoon appointment, and he made sure I was taken care of as quickly as possibly. He even checked-in on me an Customer service is A++. Came for an afternoon appointment, and he made sure I was taken care of as quickly as possibly. He even checked-in on me and reassured I'd be on my way soon. He definitely eased my urgency. More

by b6martin Verified Customer Verified Customer

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The only 5 star in the dealer was Liliana Peralta in the service dept......the rest was not good....same crap of wanting to fix something that should have been addressed years ago....I have owned 14 toyota service dept......the rest was not good....same crap of wanting to fix something that should have been addressed years ago....I have owned 14 toyota's since the 1970's, been a loyal customer in buying 2 from you guys....very disappointed does not even began to address my feelings....I know no one reads these reviews so I don't expect any help with any issues... More

by metull Verified Customer Verified Customer

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I am very satisfied with Manhattan Beach Toyota for maintenance of my car and fixing the recall. maintenance of my car and fixing the recall. More

by dddarius Verified Customer Verified Customer

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Smooth process from making the appointment, dropping car off and ready to go when promised. The service advisor was knowledgeable. My wait time in the lounge was minimal. off and ready to go when promised. The service advisor was knowledgeable. My wait time in the lounge was minimal. More

by fcanko Verified Customer Verified Customer

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Very poor service made an appointment two weeks in advance at 8 AM for a standard oil change and check up car didn’t finish until noon. Didn’t receive updates or was informed that it was gonna take lo advance at 8 AM for a standard oil change and check up car didn’t finish until noon. Didn’t receive updates or was informed that it was gonna take longer than normal or sorry for the delay when I initially asked the service member how long it would take they said an hour or an hour and a half tops. More

by Frostyaces22 Verified Customer Verified Customer

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