Carl Boyd | Page 2

I had to use the service center to have the crossbars installed. This was annoying to begin with because I asked to have them installed prior to delivery of the car but they weren't in stock. It seems installed. This was annoying to begin with because I asked to have them installed prior to delivery of the car but they weren't in stock. It seems like this is an item that should have been in stock (it was STANDARD on my 2008 RAV4 Limited). So everyone was very nice about the whole thing and I had a time scheduled which I assumed would take a short time (how long can it possibly take to do this?) but it was close to two hours. Maybe I'm being unrealistic, but if I have an appointment, someone should be ready to do that job upon arrival and get me out of the waiting room fast. More

by AMPINKQUARK Verified Customer Verified Customer

Print

I travel hours just to get my RAV4 services at Manhattan Beach Toyota. Love you guys! Beach Toyota. Love you guys! More

by ramonaelenagonzales Verified Customer Verified Customer

Print

I always have great experiences here. Everyone is nice and very professional. The waiting area is always clean and comfortable. Everyone is nice and very professional. The waiting area is always clean and comfortable. More

by moniquereneep Verified Customer Verified Customer

Print

The sales, and service personnel have always been amazingly helpful. Even if I have a question I can just pop in, and someone will help amazingly helpful. Even if I have a question I can just pop in, and someone will help More

by pam90250 Verified Customer Verified Customer

Print

I have had my Toyota Highlander serviced at Manhattan Beach Toyota dealership for a number of years and have always been satisfied with the overall quality of service. However, during my most recent serv Beach Toyota dealership for a number of years and have always been satisfied with the overall quality of service. However, during my most recent service at the dealership on Sept 12, 2026, I found the services advisor’s (Carl Boyd) verbal communication to be utterly unprofessional, insulating, and unacceptable. I appreciate the polite and professional services from Monique who answered the phone call at the service department and the courtesy shuttle driver (Victor). More

by safani Verified Customer Verified Customer

Print

Even though I did not have an appointment. I was able to get serviced. Christian was wonderful!!! He explained the process and kept me informed. I was able to get serviced. Christian was wonderful!!! He explained the process and kept me informed. More

by carlos.caracoza Verified Customer Verified Customer

Print

Made an appt on-line, went in at the appointed time, they took my car to fix the blinking light while I sat in the cool, airconditioned comfort, reading my book. The expense was as quoted. Carl was very help took my car to fix the blinking light while I sat in the cool, airconditioned comfort, reading my book. The expense was as quoted. Carl was very helpful More

by melinda.sherb Verified Customer Verified Customer

Print

Even though I didn't have an appointment, I was able to get serviced. Christian was wonderful!! He explained the process and kept me informed of the progress. When they discovered the problem, he took the get serviced. Christian was wonderful!! He explained the process and kept me informed of the progress. When they discovered the problem, he took the time to explain my options. While it took longer than I expected, the air conditioned waiting room was a relief from the extreme heat outside. Normally I love the free hot chocolate but it was too hot yesterday. Great service!!! More

by bgvanvranken Verified Customer Verified Customer

Print

I’ve been going to Manhattan Beach Toyota since around 2019, and Cristian Ramirez has always been my advisor. I honestly love seeing Cris when I come in. He’s always so welcoming, friendly, helpful, and w 2019, and Cristian Ramirez has always been my advisor. I honestly love seeing Cris when I come in. He’s always so welcoming, friendly, helpful, and we’re usually laughing about something. 😂 Cris, Carl, Jesus, and all the fellas there are just amazing. They make you feel comfortable and actually make going to get your car serviced a good experience, which isn’t always easy to say! 😂 And even when Cris isn’t there, I know I’m still going to get great customer service from everyone. That says a lot about the kind of team they have. I really appreciate all of them and the way they’ve taken care of me over the years. Definitely one of the reasons I continue to come back to Manhattan Beach Toyota! ❤️🚗 More

by 4ms.roxc Verified Customer Verified Customer

Print

Excellent service . Service advisor Carl Boyd is great always on the ball excellent suggestions he’s a real asset Service advisor Carl Boyd is great always on the ball excellent suggestions he’s a real asset More

Print