Carl Carter | Page 17

Professional Carl displayed excellent salesman skills. He met my vehicle needs by explaining the varying features on the Outlander models. After introducing each p Carl displayed excellent salesman skills. He met my vehicle needs by explaining the varying features on the Outlander models. After introducing each phase of information, he always asked if I had questions and did I understand what said. He was professional, courteous, and transparent. Carl, great job! More

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TALK ABOUT BEING WOWED!! I have to say that working with this dealership has been one of the most painless, pleasureful experience I have ever encountered buying/leasing a new I have to say that working with this dealership has been one of the most painless, pleasureful experience I have ever encountered buying/leasing a new vehicle. AND I BUY A LOT OF THEM!! My first contact was with Nick Galetti, who I have to say, even though busy, worked with me via phone first. Gave me a good trade price just by looking at pictures from an email. He said may be able to do better once he seen the car. So we went in after my wife got off of work. We were then cheerfully greeted by Carl Carleton. Carl has FANTASTIC people skills and I highly recommend anyone in the market for a new car, to look this man up. I have never seen a Sales Person so knowledgeable about the car they are selling. Most of the time, I know more about the car than they do. BUT NOT WITH CARL !! He knows his product line. What was most impressive is Carl and also Nick were very attentive to us, while we were there. They did not act like we were burdening them, such as what happened to us the day before at OP Jeep. Ended up, we got a bit more for our trade. I don't feel like I got stung, I got a great price for the trade in. Even after all the paperwork was signed most dealerships send you down the road and say See Ya......... But Carl, then sat down with my wife, showed her the entire car, step by step. Every feature! Every Bell and whistle!! I don't leave reviews often..........................But in this case I have too! See Carl Carleton at Northtowne Mitsubishi, if you would like the most pleasant buying experience of your lifetime. For real people, don't go anywhere else. Thanks Carl and Nick !! We will see you both next time! More

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Our Search for a New Car We went to this dealership because we have bought cars there previously. We were not disappointed in the great service we received. We told them exact We went to this dealership because we have bought cars there previously. We were not disappointed in the great service we received. We told them exactly what we needed and they were willing to give us a decent price for the new Lancer we bought. We found Nick and Carl to be personable and extremely helpful throughout the process of purchasing the car. The only issue we had was waiting over an hour to get the financing started and completed. We were informed that one of the finance people had gone home sick. They were very apologetic about the wait, but it was difficult waiting for such a long time. I would have preferred to have been informed of this up front so we could go out to get a bite to eat while we were waiting. Otherwise, the experience was quite good. More

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Great Car Buying Experience! I gave this dealership all fives because they have great customer service and pricing. Carl Carleton was an outstanding salesman and representative o I gave this dealership all fives because they have great customer service and pricing. Carl Carleton was an outstanding salesman and representative of this company. He was friendly, helpful, and knowledgeable about the product he is selling. This was by far the best car buying experience I've ever had in my thirty years of driving and buying cars. More

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Very Good experience This was my first experience purchasing a car and I could not have picked a better dealership or employee to help me with this process. Everyone was v This was my first experience purchasing a car and I could not have picked a better dealership or employee to help me with this process. Everyone was very thorough and made sure i understood everything about the car and car buying process. Carl was friendly and knowledgeable. If I ever buy a Mitsubishi again I will return to Northtowne and I will recommend them to my family and friends. More

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Awesome Dealership I have been a customer of this dealership for about 11 years now and Nick Galetti has been the primary sales person over those years. He and the whole I have been a customer of this dealership for about 11 years now and Nick Galetti has been the primary sales person over those years. He and the whole staff at Northtowne have always come through to get me the best deal every time. Thanks again Northtowne Mitsubishi. More

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Very Happy! I have known Carl for a while and was very impressed on how knowledgeable he was about the cars. He took his time to tell me everything about each car I have known Carl for a while and was very impressed on how knowledgeable he was about the cars. He took his time to tell me everything about each cars and the difference between each one. Let me test drive each one and let me take one out for lunch and then when I got back I decided on another color. Very patience, very honest – even on my trade in. Tried to get me the best deal. Everyone there was very nice. After I purchase the car, Carl then went over the car in details how everything works – all the bells and whistles. Setting everything up for me. Thanks, Carl! It was a great experience. I have purchase new cars before and this was great! More

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I could not be more happy! I called Northtowne Mitsubishi before going in, as my mom purchased her Lancer from Northtowne. The receptionist put me through to Carl, and I told hi I called Northtowne Mitsubishi before going in, as my mom purchased her Lancer from Northtowne. The receptionist put me through to Carl, and I told him on the phone what my situation was; and that I was looking for a new car. He gave me his direct phone number to his desk, and set up an appointment for me to come in at 1:30pm to take a look at some cars. I showed up to the dealership, and Carl was the first person to great me upon arrival. We made small talk for a bit, since we both ride motorcycles and are around the same age. We went out and looked at a Lancer, and I test drove it and it really wasn't bad. I had told Carl that I wanted to look at Fiat's, and he told me that was no problem at all. We wandered over to the Fiat side of the dealership, and poked around a few of them. I did see one that I really liked, so we took that one out for a test drive and I fell in love! The whole time was actually really light and fun, it was nice talking about not just the car (though he was super knowledgeable about the vehicle)! We came back to the dealership, and did the paperwork and I took my 2013 Fiat 500 Sport home that day! I'm so impressed, and I would absolutely encourage friends and family to shop for their next vehicle at Northtowne Auto Group! Carl was not just my car salesman, he ended up being a fellow motorcycle rider, a caring son who loves to brag about his mom, a therapist who listened to the mile long list of things that had gone wrong for me this week and an overall outstanding individual! I am glad I came in, I wouldn't have it any other way! Happiest girl in a fiat, Ashley Parkison More

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Trade in experience. When I contacted Carl Carleton at Mitsubishi and explained that I wanted to trade in my 2011 Outlander Sport for something bigger he was willing to se When I contacted Carl Carleton at Mitsubishi and explained that I wanted to trade in my 2011 Outlander Sport for something bigger he was willing to search for what I was interested. I requested he search for a used vehicle with low mileage and a gas saver as well. When I arrived he had done his research and we set out to test drive vehicles I would be interested in. Carl was very courteous, easy to talk to and was able to answer my questions. I did purchase a 2012 Ford Escape with low mileage and equipped with flex fuel. I am very satisfied with my purchase and will recommend Northtowne Mitshubishi & Lincoln dealership to anyone and everyone I know who is interested in purchasing a new/used vehicle. Carl did an excellent job! More

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Our first Mitsubishi My husband and I purchased our first Mitsubishi from Carl Carleton. Mitsubishi wasn't even a brand we had considered. We went to Northtowne Mitsubishi My husband and I purchased our first Mitsubishi from Carl Carleton. Mitsubishi wasn't even a brand we had considered. We went to Northtowne Mitsubishi to look at a used car we found on cars.com. As we walked through the show room Carl showed us the 2014 Outlander. We never even looked at the used car we went there for. The price on the Outlander won us over. Carl was very professional and VERY knowledgeable the service from Carl was excellent. As for Tim Samaroo in the finance department he was also very knowledgeable and very friendly. Both men did a great job. Thank you More

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