Carl Carter | Page 16

Totally AMAZING From the time we walked in to the dealership to the time we left with our car we were completely satisfied. They offered us top dollar for our trade From the time we walked in to the dealership to the time we left with our car we were completely satisfied. They offered us top dollar for our trade in and worked with us on our vehicle to purchase. They lovingly dealt with my pickiness and doubts. Never once did I hear any pushiness, guilt trips, or rudeness. It was the most laid back, best car buying experience ever! I would recommend them 100 times over! We are for sure buying our next car there! More

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Great experience Car buying is very stressful but Carl made it easy without pressure. His knowledge of the outlander was impressive and his enthusiasm was obvious. Car buying is very stressful but Carl made it easy without pressure. His knowledge of the outlander was impressive and his enthusiasm was obvious. He made sure I understood every aspect of the car down to the smallest detail. The paperwork, checkout process was seamless and quick, Stan was very friendly and again made the experience easy. Northtowne Mitsubishi is the best place I have ever shopped for a car and the team is to be commended. I will recommed to my friends. More

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Excellent Salesmanship! Overall I couldn’t be happier with my recent purchase. Carl demonstrated complete professionalism and was extremely knowledgeable about each vehicle. Overall I couldn’t be happier with my recent purchase. Carl demonstrated complete professionalism and was extremely knowledgeable about each vehicle. He wasn’t your typical car salesmen; he was patient, non pressuring and courteous. All future car purchases will be made though him. Thanks Carl for the impressive experience. More

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Great car buying experience! Everyone at the dealership was friendly and professional. Carl was very helpful and knowledgeable about the features of the vehicles. He helped me fin Everyone at the dealership was friendly and professional. Carl was very helpful and knowledgeable about the features of the vehicles. He helped me find the car that best fit my needs without any pressure. Carl helped me get a good deal and a fair value for my trade. The transaction was a breeze and I couldn't be happier with my purchase. Thanks Carl More

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Professional Carl displayed excellent salesman skills. He met my vehicle needs by explaining the varying features on the Outlander models. After introducing each p Carl displayed excellent salesman skills. He met my vehicle needs by explaining the varying features on the Outlander models. After introducing each phase of information, he always asked if I had questions and did I understand what said. He was professional, courteous, and transparent. Carl, great job! More

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TALK ABOUT BEING WOWED!! I have to say that working with this dealership has been one of the most painless, pleasureful experience I have ever encountered buying/leasing a new I have to say that working with this dealership has been one of the most painless, pleasureful experience I have ever encountered buying/leasing a new vehicle. AND I BUY A LOT OF THEM!! My first contact was with Nick Galetti, who I have to say, even though busy, worked with me via phone first. Gave me a good trade price just by looking at pictures from an email. He said may be able to do better once he seen the car. So we went in after my wife got off of work. We were then cheerfully greeted by Carl Carleton. Carl has FANTASTIC people skills and I highly recommend anyone in the market for a new car, to look this man up. I have never seen a Sales Person so knowledgeable about the car they are selling. Most of the time, I know more about the car than they do. BUT NOT WITH CARL !! He knows his product line. What was most impressive is Carl and also Nick were very attentive to us, while we were there. They did not act like we were burdening them, such as what happened to us the day before at OP Jeep. Ended up, we got a bit more for our trade. I don't feel like I got stung, I got a great price for the trade in. Even after all the paperwork was signed most dealerships send you down the road and say See Ya......... But Carl, then sat down with my wife, showed her the entire car, step by step. Every feature! Every Bell and whistle!! I don't leave reviews often..........................But in this case I have too! See Carl Carleton at Northtowne Mitsubishi, if you would like the most pleasant buying experience of your lifetime. For real people, don't go anywhere else. Thanks Carl and Nick !! We will see you both next time! More

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Our Search for a New Car We went to this dealership because we have bought cars there previously. We were not disappointed in the great service we received. We told them exact We went to this dealership because we have bought cars there previously. We were not disappointed in the great service we received. We told them exactly what we needed and they were willing to give us a decent price for the new Lancer we bought. We found Nick and Carl to be personable and extremely helpful throughout the process of purchasing the car. The only issue we had was waiting over an hour to get the financing started and completed. We were informed that one of the finance people had gone home sick. They were very apologetic about the wait, but it was difficult waiting for such a long time. I would have preferred to have been informed of this up front so we could go out to get a bite to eat while we were waiting. Otherwise, the experience was quite good. More

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Great Car Buying Experience! I gave this dealership all fives because they have great customer service and pricing. Carl Carleton was an outstanding salesman and representative o I gave this dealership all fives because they have great customer service and pricing. Carl Carleton was an outstanding salesman and representative of this company. He was friendly, helpful, and knowledgeable about the product he is selling. This was by far the best car buying experience I've ever had in my thirty years of driving and buying cars. More

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Very Good experience This was my first experience purchasing a car and I could not have picked a better dealership or employee to help me with this process. Everyone was v This was my first experience purchasing a car and I could not have picked a better dealership or employee to help me with this process. Everyone was very thorough and made sure i understood everything about the car and car buying process. Carl was friendly and knowledgeable. If I ever buy a Mitsubishi again I will return to Northtowne and I will recommend them to my family and friends. More

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Awesome Dealership I have been a customer of this dealership for about 11 years now and Nick Galetti has been the primary sales person over those years. He and the whole I have been a customer of this dealership for about 11 years now and Nick Galetti has been the primary sales person over those years. He and the whole staff at Northtowne have always come through to get me the best deal every time. Thanks again Northtowne Mitsubishi. More

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