Carl Carter | Page 16

My First Experience at this Dealer, very Pleasant & Thorough I went in to Northtowne to look specifically at Mitsubishi Mirages. Carl promptly greeted me and very quickly pointed me to the right car type based I went in to Northtowne to look specifically at Mitsubishi Mirages. Carl promptly greeted me and very quickly pointed me to the right car type based on my stated preferences. Everything went very smoothly and quickly, and Carl took me out for a test drive. He gave me a lot of pointers and explanations of how the car and its various features work. Answered questions thoroughly. Carl got me a quick quote on my trade-in car and made the new car purchase easy and efficient. All in all a very pleasant experience involving a big life event (buying a new car). More

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Salesman for my 2013 Ford Fusion I want to thank my salesman Carl for changing my opinion of car dealers, he made the purchase of my 2013 Ford Fusion one of the more pleasnt experianc I want to thank my salesman Carl for changing my opinion of car dealers, he made the purchase of my 2013 Ford Fusion one of the more pleasnt experiances I have had. His sincere approach to making sure I was getting exactly what I not only wanted, but what I needed was greatly appriciated. His follow up with me since my purchase was unexpected but vary welcomed. I would recommend anyone to Northtown Auto Group and especialy Carl for any new or used vehicle purchase More

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Happy Camper I had one day to find a car and I had a very specific list I needed to met. One of the things I like most about Northtown auto group is that they have I had one day to find a car and I had a very specific list I needed to met. One of the things I like most about Northtown auto group is that they have a wide range of cars at there disposal. I had told Carl exactly what I was looking for and my price range. Before I showed up he had a couple of cars ready to show. He never pushed me out of my price range or pressured me to take anything that I didn't want. Even though I needed him at that moment in time, he never once made me feel that way. He was very patient with me and the whole experience was very seamless and easy (as I'm sure helping an indecisive woman is difficult, Carl handled it like a pro). More

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Exceptional Customer Service Experience The Dodge Ram caught my eye from a distance. I entered the dealership and Carl came to my assistance immediately. From then on, Carl had the answers t The Dodge Ram caught my eye from a distance. I entered the dealership and Carl came to my assistance immediately. From then on, Carl had the answers to any/all questions that could I possibly come up with. His personality, friendliness and willingness to accommodate made my decision to "buy". I left there with the feeling that Carl was one of my sons.He was just that personable and good at his job.Carl and everyone I met at the dealership were the greatest. This was the "BEST" dealership I have ever dealt with. Karolynn M. Tilford More

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Great Dealership Carl is the best! He came in on his day off to accommodate my schedule and took the time I needed until I was comfortable with my purchase. He was a Carl is the best! He came in on his day off to accommodate my schedule and took the time I needed until I was comfortable with my purchase. He was able to answer all of my questions and took care of everything for me. I would recommend this place to anyone in the market for a new or used vehicle! The finance department was also great and Tim got me an excellent interest rate and payment. More

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Great customer service, patient, and never pushy! Carl sold me my car and he was incredibly knowledgeable about the dealership's entire inventory. He took his time with my sale and gave the best servi Carl sold me my car and he was incredibly knowledgeable about the dealership's entire inventory. He took his time with my sale and gave the best service every step of the way. As a whole, Northtowne has been incredibly kind to me and every associate has been helpful during the several visits I had after buying my car. I will definitely be back to buy my next car! More

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Quality Sales Experience Carl took me to cars I was interested in not what he wanted me to look at it.He found me the perfect car that I fell in love with, I got a great inter Carl took me to cars I was interested in not what he wanted me to look at it.He found me the perfect car that I fell in love with, I got a great interest rate, great car and great service. Thanks Carl! More

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the best Fantastic experience overall with Carl Carleton and the rest of the staff at Northtowne. I am thrilled with my new Outlander Sport and the service tha Fantastic experience overall with Carl Carleton and the rest of the staff at Northtowne. I am thrilled with my new Outlander Sport and the service that came with it. Carl was professional, friendly, and most importantly, not pushy. He was most concerned with getting me into a car that worked for me. I cannot say enough good things about the guys at Northtowne. More

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Satisfied Customer I was very pleased with the overall experience that we had today with Carl Carleton ,It has been awhile since we bought a car and Carl made the transa I was very pleased with the overall experience that we had today with Carl Carleton ,It has been awhile since we bought a car and Carl made the transaction very smooth for us, also Tim in financing was great too. Would definitely recommend your dealership to others looking to buy. Thanks Teresa & Danny More

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Totally AMAZING From the time we walked in to the dealership to the time we left with our car we were completely satisfied. They offered us top dollar for our trade From the time we walked in to the dealership to the time we left with our car we were completely satisfied. They offered us top dollar for our trade in and worked with us on our vehicle to purchase. They lovingly dealt with my pickiness and doubts. Never once did I hear any pushiness, guilt trips, or rudeness. It was the most laid back, best car buying experience ever! I would recommend them 100 times over! We are for sure buying our next car there! More

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