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Carl Chestnut

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Carl Chestnut

Carl Chestnut | Page 3

Sales and Leasing Professional

Toyota of Gladstone

19375 SE Mcloughlin Blvd
Gladstone, OR 97027

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4.8

305 Reviews

Overview Reviews (305)

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English

4.8

305 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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305 Reviews of Carl Chestnut

August 02, 2024

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This would be my 3rd time trading and buying here and I couldn't rave about them more! Seriously the greatest dealership of Toyota in OREGON. This 3rd time I first went by myself to Wilsonville, (just due couldn't rave about them more! Seriously the greatest dealership of Toyota in OREGON. This 3rd time I first went by myself to Wilsonville, (just due to location), did not have a good time, then went to Beaverton the stock didnt fit my need (staff great) but then I ended back at where I started my car buying journey and not only did they take care of me and hit every exact need I had but they went over the top and I walked out feeling 100%! Not once was I over talked, I was told the truth about everything being done. I was treated as if I was family and not in a phony way at all. Luke, Carl and Kristin truly made a scary experience a moment to forever remember in my life! Thank you for helping me! Not to mention I have been getting my cars serviced here for almost 10 years now and have always been taken care of perfectly each time. I am a forever customer here! More

by Olivia

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Recommend Dealer

Yes

Other Employees Tagged: Kristin DeMars, Luke Thompson

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Sep 27, 2024 -

Toyota of Gladstone responded

Thank you for your continued trust in Toyota of Gladstone! We're absolutely thrilled to hear that your third experience with us was just as positive as the previous ones, and that Luke, Carl, and Kristin made your car-buying journey a memorable one. We take great pride in treating our customers like family, and we're so glad that you felt genuinely cared for and that your needs were met. Your loyalty means the world to us, and we’re grateful to have served you for nearly 10 years with both sales and service. It’s fantastic to know that we’ve earned a forever customer, and we look forward to continuing to take care of you and your vehicles in the future. Thank you again for your kind words and for choosing Toyota of Gladstone!

June 22, 2024

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Sam was awesome! Sam and the Gladstone Team were so helpful. They made our purchase experience very easy. Sam and the Gladstone Team were so helpful. They made our purchase experience very easy. More

by Tallpeople

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Recommend Dealer

Yes

Other Employees Tagged: Sam Lawrence, Finance was great too

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Jun 28, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Sam and the team at Toyota of Gladstone! We're thrilled to hear that Sam was awesome and that everyone was helpful in making your purchase experience easy and enjoyable. We strive to provide outstanding service, and it's wonderful to know that we met your expectations. We appreciate your feedback and are glad you chose Toyota of Gladstone for your purchase. Enjoy your new vehicle, and we look forward to serving you again in the future!

June 15, 2024

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　Although I only told Lina, the first person in charge, why I was looking for the car and the date and time I needed it, Carl, the Gladstone stuff of course including Lina made it possible to deliver the c why I was looking for the car and the date and time I needed it, Carl, the Gladstone stuff of course including Lina made it possible to deliver the car I wanted by that date and time. And I was really happy that they casually told me that. In addition, everyone in my family, including myself, is very happy with the very comfortable driving performance of the new Sienna! More

by hara.kei

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Recommend Dealer

Yes

Other Employees Tagged: Lina Kusumowati

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Jun 22, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

June 11, 2024

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Excellent customer service and great experience. I'm so glad that I bought from Gladstone. I'm so glad that I bought from Gladstone. More

by sj

Recommend Dealer

Yes

Other Employees Tagged: Eric Kalik

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Jun 22, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

June 03, 2024

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Great Experience and happy with my new Rav4. Thanks a million. Highly recommend the team Thanks a million. Highly recommend the team More

by jasonfohsound

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Recommend Dealer

Yes

Other Employees Tagged: Eric Kalik

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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for your great review and high recommendation! We're thrilled to hear that you had a wonderful experience at Toyota of Gladstone and that you're happy with your new RAV4. Our team strives to provide excellent service, and your feedback is a testament to their efforts. We appreciate your thanks and look forward to serving you again in the future. Enjoy every mile in your new RAV4!

May 22, 2024

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Eric was a pleasure to work with on the purchase of my 2024 Tacoma TRD Off Road. His communication was clear and transparent, never pushy and it felt like working with a real person, not just someone hur 2024 Tacoma TRD Off Road. His communication was clear and transparent, never pushy and it felt like working with a real person, not just someone hurrying to get a sale. More

by Sabs

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Recommend Dealer

Yes

Other Employees Tagged: Eric Kalik

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May 23, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Eric at Toyota of Gladstone, especially during your purchase of the 2024 Tacoma TRD Off Road! We are thrilled to hear that Eric provided you with clear, transparent communication and a no-pressure service. Our team prides itself on creating a comfortable and genuine buying experience, and it’s great to know Eric embodied these values. Enjoy your new Tacoma TRD Off Road, and please remember, we’re here to assist with any future needs or questions you might have.

March 14, 2024

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Great experience with the sales person and the loan officer. Both pleasure to deal with, no usual pushy behavior. officer. Both pleasure to deal with, no usual pushy behavior. More

by kenan1996

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Recommend Dealer

Yes

Other Employees Tagged: Manuel Navas

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Mar 16, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

February 16, 2024

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This was my second vehicle from Gladstone Toyota. I’ll definitely shop with them in the future. I’ll definitely shop with them in the future. More

by Tim DeRosett

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Recommend Dealer

Yes

Other Employees Tagged: Dusty Call

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Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for choosing Gladstone Toyota once again for your recent vehicle purchase! We are thrilled to have earned your trust and loyalty for the second time, and we appreciate your continued support. At Gladstone Toyota, we strive to provide our customers with exceptional service and a seamless car-buying experience, and we're delighted to hear that you had another positive experience with us. Your satisfaction is our top priority, and we're committed to exceeding your expectations each time you visit our dealership. We truly value your business and look forward to serving you again in the future. If you ever need anything or have any questions, please don't hesitate to reach out. We're here to help in any way we can. Thank you once again for choosing Gladstone Toyota, and we can't wait to assist you with your automotive needs in the years to come!

January 04, 2024

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It was a quick and simple transaction. Lina communicated well and coordinated a easy purchase. I highly recommend Gladstone Toyota! Lina communicated well and coordinated a easy purchase. I highly recommend Gladstone Toyota! More

by craftbeergary

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Recommend Dealer

Yes

Other Employees Tagged: Lina Kusumowati

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Jan 06, 2024 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

December 31, 2023

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Lina greeted me with a huge smile and a hand to shake. She was very friendly, patient and respectful from the beginning to the end. I appreciate her and the help she gave me. I worked with her when I was She was very friendly, patient and respectful from the beginning to the end. I appreciate her and the help she gave me. I worked with her when I was looking for a car in September 2022. She was easy to work with then and this time as well. I only wanted to work with her because of the positive experience I had in 2022. She is great at what she does, no pressure, and she wants to make sure I have all the information to be able to make my decision. I brought my car in for service on Dec 29th and was hoping to be able to find a replacement for it and I did with Lina’s help. I contacted Lina after I made my appt for service appt. She replied right away and she said we could meet while I was waiting for my car to be serviced. She said she had a couple of cars for me to look at. She was ready and prepared for my visit. Just another positive attribute of Lina. She’s great, what else can I say. The gentleman who helped with all the paperwork was efficient, friendly, helpful, kind and fast. He made it all painless and stress free. He was awesome. Gladstone Toyota is great place to go when you’re looking for a car. More

by brendamarie626

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Recommend Dealer

Yes

Other Employees Tagged: Lina Kusumowati, Momodou Dem

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Dec 31, 2023 -

Toyota of Gladstone responded

Thank you so much for taking the time to share your positive experience with Lina and our team at Gladstone Toyota! We're thrilled to hear that Lina's friendly, patient, and respectful approach made your car-buying experience stress-free and enjoyable. We appreciate your loyalty and trust in choosing us for your automotive needs. It's fantastic to know that our team efficiently handled the paperwork, making the process seamless for you. If there's anything else you need or if you have further comments, please feel free to reach out. We look forward to serving you again in the future!