Carl Leblanc
Carl Leblanc at Lexus Of Sarasota

Carl Leblanc | Page 7

Sales & Leasing Consultant - Lexus Master Certified

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

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4.8
74 Reviews
4.8

74 Reviews

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74 Reviews of Carl Leblanc

July 05, 2024

Dealership Rating
Employee Rating

Great experience with Carl Leblanc. He was a true professional and worked to get us the car deal we wanted. More

by gbl58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Johnson

Jul 16, 2024

Lexus Of Sarasota responded

Thank you for taking the time to give us your feedback. We’re glad to hear that you enjoyed your experience with us at Lexus of Sarasota, and we hope to see you again soon!

July 01, 2024

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Excellent customer service conducted with professionalism and curtesy. And a special shout out to the sales manager Mike who helped me close the deal. More

by Grambo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Armani, Scottie Best

Jul 16, 2024

Lexus Of Sarasota responded

Thank you for taking the time to give us your feedback. We’re glad to hear that you enjoyed your experience with us at Lexus of Sarasota, and we hope to see you again soon!

June 28, 2024

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Employee Rating

Car deal was done but we waited two hours for the purchase documents to be entered into the system and printed out for me. More

by CAROLE5324
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brittany Dennis, Daniel Pipp

Jul 12, 2024

Lexus Of Sarasota responded

Thank you for taking the time to share your honest feedback with us and the community. We appreciate you choosing Lexus of Sarasota, please let us know if there is anything else we can do for you!

June 18, 2024

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Employee Rating

Carl, Ana, and Shaun were great to work with and went above and beyond to secure our desired car and ensure top quality. They also kept me and my wife well-informed about timing and next steps. Additiona More

by lenpu54
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Ana Lima , Jaden Shelburne

Jul 01, 2024

Lexus Of Sarasota responded

We can't thank you enough for this excellent, detailed review of our dealership. Your kind words mean so much to us, as our team works hard to provide a great sales experience for every guest we encounter. We appreciate your review, recommendations and business - and look forward to serving you for years to come!

June 16, 2024

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I worked with Carl and Chuck on the purchase of my new vehicle and I had a great experience! Exceptional customer service and a great deal. Thanks guys! More

by Ms. CJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Johnson

Jul 01, 2024

Lexus Of Sarasota responded

Thank you for letting us and the community know about your fantastic experience with Carl and Chuck! We appreciate you choosing Lexus of Sarasota!

May 25, 2024

Dealership Rating
Employee Rating

We were buying out my lease and the fees charged by Lexus of Sarasota are high. We were charged a $599 electronic filing fee and told by Karl that goes to the state not Lexus, we found out it doesn’t go to More

by AWRIGHTSON01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Chuck Johnson

Jun 20, 2024

Lexus Of Sarasota responded

We apologize for your negative experience. At Lexus of Sarasota, we are committed to fair, honest pricing, and I am disappointed this was not evident in your visit. It’s unfortunate that there was a miscommunication, and you felt that we were less than honest, as this is not typical for us. We value our customers and truly appreciate the time to share your opinions. Please contact us at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com or 941-899-3013

May 24, 2024

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Employee Rating

Now on our 7th vehicle purchase from LOS, Carl LeBlanc fielded my initial call, listened to my wish list, set up an appointment and showed me vehicles matching my criteria. We even drove it to my home to More

by brettstephens2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2024

Lexus Of Sarasota responded

6 out of 5 stars - that's what we love to hear! Your loyalty to Lexus of Sarasota is the best compliment we could ask for! It’s wonderful to hear we’re on the right track. Thank you for supporting Lexus of Sarasota and taking the time to share this excellent review with us and the community.

May 20, 2024

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Employee Rating

Great experience, enjoyed talking with everyone, and I will definitely be back in the future More

by stephenmartinmason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scottie Best

Jun 20, 2024

Lexus Of Sarasota responded

Thanks for the awesome review, Stephen! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if there is anything else we can do for you!

April 09, 2024

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Employee Rating

I really did not want to buy another car. ...ever. Other dealers left me with PTSD after dealing with their nonsense. Carl has the patience of a saint. More

by fswalt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 16, 2024

Lexus Of Sarasota responded

Thank you for the great review! We’re so happy you enjoyed your experience with Car; and team here at Lexus of Sarasota, we look forward to welcoming you back for your future service appointments. Until then, let us know if there is anything you need!

April 02, 2024

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Employee Rating

4 purchase here, 1st under new ownership. Wasn't please with one of the managers, felt not being fully honest or working in our interests but the last experience went better than expected. More

by rexglasson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daryl Williams, Jason Peters, Shaun Mathis , Scottie Best, Tim Eldridge, Myke Tovar

Apr 09, 2024

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota and taking the time to provide us with your honest feedback. We appreciate your ongoing business and apologize that was your purchase experience was not as seamless as we aim to provide. We value your time and support, if there is anything else we can do for you, or any further feedback you would like to provide - please let us know! – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

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