Carl Seehoffer

The dealership washed my car during a service when I told them not to multiple times. My car was recently paint corrected and ceramic coated so I did not want them to ruin the job. When I came to pick up th them not to multiple times. My car was recently paint corrected and ceramic coated so I did not want them to ruin the job. When I came to pick up the car I immediately noticed it was washed and now the paint is covered in scratches and swirl marks from putting it through their wash. Carl denied that they even washed the car when there is water inside the gas cap, streaky windows with microfiber towel residue, vacuumed interior, clean black rims with tire shine that got onto the fender. Carl offered no help and continued to deny any responsibility. He said the water dripping from the inside of the gas cap is from possible “condensation.” Bad customer service. More

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Great sales, management, and service all in an excellent auto dealership. My new BMW was a great addition to our family. auto dealership. My new BMW was a great addition to our family. More

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