Carl Vail

Second car purchased from Carl Vail @ Otis Ford My wife and I went to see Carl @ Otis Ford in Quogue when we needed to replace my wife's car. I had purchased a car from him about four years ago and My wife and I went to see Carl @ Otis Ford in Quogue when we needed to replace my wife's car. I had purchased a car from him about four years ago and it was a pleasant experience. They have a nice selection of used cars at good prices and we found two Fords we were interested in while searching their online used car inventory. A quick trip in to see Carl and we did our test drives and decided on a Fusion. Carl is laid back and easy to talk to. A few minutes of discussion later we agreed on a price for the Fusion and arranged for a delivery a few days later. The delivery went great - the car was buffed up and ready for us when we arrived. Carl took care of transferring our registration and obtaining our insurance cards. There were no surprises at delivery time. The car is very nice and my wife is happy to have a new upgraded ride. Thank you Carl and the folks @ Otis Ford. More

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I love Otis Ford!!! This dealership was great! Carl Vail helped me and my parents through every step and I got an amazing new car! He made car shopping personal and profe This dealership was great! Carl Vail helped me and my parents through every step and I got an amazing new car! He made car shopping personal and professional, all at the same time and made sure I got the car I love. More

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Excellent to deal with We bought at 2013 used ford escape in August after looking for a car for about a month, we went to Otis and dealt with Carl Vail. and bought car same We bought at 2013 used ford escape in August after looking for a car for about a month, we went to Otis and dealt with Carl Vail. and bought car same day..no issues and very easy to deal with. I am happy so far. More

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Carl Vail is awesome Carl ordered my new 2015 f-150 platinum and it arrived in the time he had said. The truck came just as I ordered and now I'm buying a dump truck. Than Carl ordered my new 2015 f-150 platinum and it arrived in the time he had said. The truck came just as I ordered and now I'm buying a dump truck. Thanks again More

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Carl was a pleasure to work with. He was very thorough and helped me out so much with my trade in and purchase of new vehicle. I would absolutely recommend this dealership and Carl! and helped me out so much with my trade in and purchase of new vehicle. I would absolutely recommend this dealership and Carl! More

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Our experience with Carl at Otis Ford was great. He was a true gentleman and helped in every way possible. When we picked up our car, he helped us with all the details and explaining some new car features we true gentleman and helped in every way possible. When we picked up our car, he helped us with all the details and explaining some new car features were weren't familiarl with. I'd recommend Carl and Otis Ford to anyone looking for a fair fdeal and good customer service. Ives and Debby More

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Our salesman Carl was a pleasure to deal with. Got us the Ford escape we wanted and delivery was fast and easy. Would Recommend Carl and this dealership to anyone on the east end looking to purchase a Ford. Ford escape we wanted and delivery was fast and easy. Would Recommend Carl and this dealership to anyone on the east end looking to purchase a Ford. More

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What an easy transaction! I needed a two wheel drive Ranger, in Red, and even though Ford isn't making new ones anymore, Carl at Otis had one that was perfect for me. From the first phone call, to the Ranger, in Red, and even though Ford isn't making new ones anymore, Carl at Otis had one that was perfect for me. From the first phone call, to the ride from the ferry and delivery of the vehicle, this was an easy transaction. I'd buy again and will refer Carl at Otis to any colleagues who are in the market for a new or used vehicle. More

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I am extremely happy with the recent purchase of my 2011 Ford Ranger. The minute I walked into Otis Ford, I was greeted in a very friendly manner.... Carl Vail, the sales person who helped me, understoo Ford Ranger. The minute I walked into Otis Ford, I was greeted in a very friendly manner.... Carl Vail, the sales person who helped me, understood what my needs were from the get go... and more over, my urgency of purchasing the vehicle I wanted, that suited my needs... In the beginning I had explained to him about my credit not being as great as I wanted to be due circumstances in life, due to unfortunate investments I had made... but he still believed me as a person and gave me a chance of ownership ... I have regain confidence in myself... I’ve been very productive attending strong job interviews and have great prospect of achievements… Thanks to Carl Vail... Thanks to Otis Ford More

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Carl went out of his way to make sure my husband and I were happy customers. The showroom and the service center were extremely clean and the staff was courteous and professional. I would definitely recom were happy customers. The showroom and the service center were extremely clean and the staff was courteous and professional. I would definitely recommend Otis Ford to anyone looking to buy a new or pre-owned vehicle. It was definitely worth the hour drive it took us to get there! More

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